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Leading Question: Are You a Barrier Buster?

The Practical Leader

Their service levels soar or sink according to the care, concern, and service they’re experiencing from their managers and the organization’s systems and processes. Kerry saw that many were systems, policies, and processes designed to serve management. A facilitator helped to group the input into clusters.

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RESISTANCE TO CHANGE RECONSIDERED

Lead Change Blog

Misaligned reward systems. Often follow-up will be needed to any quantitative data collection, such as a focus group or confidential interviews, to understand the reasons for the resistance. Deploy influencers who can reduce resistance. Change means uncertainty, which is an uncomfortable state for many. Job insecurity.

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7 Preliminary Steps When Initiating Major Change

Ron Edmondson

And there is nothing we do to influence this change. You may have a better system in place. Use a focus group. On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. There are lots of other examples of this.

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How To Achieve Constant Learning By Breaking Free From Chronic Performance

Eric Jacobson

Setting up systems and habits : Often, we set up systems for the Performance Zone, such as weekly meetings with a set agenda or dashboards with key metrics. These are great, but are we also setting up systems and habits for the Learning Zone? When and how? Is experimentation important and, if so, how do we go about it?

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Ola Snow on Building a Thriving Workforce

HR Digest

Leveraging a variety of listening methods, such as surveys, focus groups, department-wide fireside chats with leaders, and so on, we pull back the layers on the needs of our employees and tackle what matters most to them, while also keeping in mind the needs of our customer and business.

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This is Critical to Building an Agile, Change Adaptive Organization

The Practical Leader

Ask frontline service providers what systems and processes would better help them serve internal partners or external customers. Use focus groups (a cross-section of frontline staff) to test new management directions before making grand announcements to everyone. Cluster similar points into major groups. List each point.

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7 Critical Steps Prior to Initiating Major Change

Ron Edmondson

And there is nothing we do to influence this change. You may have a better system in place. Consider using a focus group. On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church.