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Everybody Loves Bob – Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done

Strategy Driven

Hershman and Dr. Michael Hammer. For well over a century managers have achieved increasing productivity on ever larger scales by dividing and subdividing work into smaller and smaller units. Getting a 50,000-foot picture of our operations illustrates outdated, cumbersome, inefficient processes. About the Authors.

Hammer 50
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Are Your Employees Drivers or Victims of Process Innovations?

Harvard Business Review

To stay competitive, organizations need to continually find opportunities for innovation in key processes such as customer service and product development, and adoption of a new process almost always requires the implementation of new information technology. Hammer's thinking was very powerful, but I'd challenge that last point.

Process 11
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The Benefits of the Best Equipment In Business

Strategy Driven

Much of the modern business tools and systems are so intuitive that there is less manual input or operation than ever while maintaining excellent quality. Innovative Appearance. Profit margins, budgets, and return on investments are all things that are hammered into business owners’ heads daily. Best Benefits.

Hammer 68
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The Guru's Guide to Creating Thought Leadership

Harvard Business Review

Creating and Capitalizing on the Best New Management Thinking. Part of our initial response was to rank management gurus according to the measurable influence of their ideas; we were the first researchers to use scholarly methods to do so. For example, a British study showed the precise ways in which management gurus in the 1980s U.K.

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Balancing Push and Pull Approaches to Improvement

Harvard Business Review

An executive in the company's finance operations adopted a Six Sigma belt-driven approach to reduce costs in the company's global shared service centers. In other words, this camp favored a bottom-up pull approach, although it would have allowed for a few experts and training focused on managers and supervisors as part of their jobs.

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The Industrial Revolution That Never Was

Harvard Business Review

He had grown up in northwestern Germany, where his father owned mills that heated small amounts of charcoal and iron together to make steel that could be hammered and sharpened into knife blades. Their biggest customers were blacksmiths who hammered a few inches of heated iron bar into a horseshoe or a hinge. Innovation Technology'

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An Inside View of How LVMH Makes Luxury More Sustainable

Harvard Business Review

Looking at LVMH’s efforts, I’ll highlight three areas where I see great impact and innovation: managing carbon and energy, building a connection with customers around brand purpose, and working closely with suppliers. Managing Carbon and Energy. I’ll then discuss some of LVMH’s challenges. ”