Leading Blog
SEPTEMBER 1, 2021
Most organizations have created always-on work contexts that are burning people out and hurting performance rather than delivering productivity, innovation and engagement. Radical Product Thinking : The New Mindset for Innovating Smarter by Radhika Dutt. They catch “product diseases” that often kill innovation.
Engaging Leader
APRIL 15, 2016
Great leaders don’t innovate products, they innovate the factory. From Frederick Taylor to Henry Ford, the industrial age was made by people who could envision the best way to design the organization around the product. Through most of the 20th century, great leaders focused on reinventing the factory.
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Mark Sanborn
FEBRUARY 11, 2022
A personal note: This post is a tribute to Kent Taylor, founder and CEO of Texas Roadhouse who tragically passed in March 2021. Kent Taylor, founder of Texas Roadhouse, not only openly admits that three of his first five restaurants failed, but he has a memento from each mounted behind his desk with a plaque detailing the money lost. .
Lead on Purpose
DECEMBER 6, 2010
Product managers hold a unique position in the company: they depend on people from other groups, but they do not have managerial authority over those people (in most cases). Therefore, a product manager must earn the trust of people in the organization and influence them to do their jobs effectively and efficiently.
Lead on Purpose
NOVEMBER 30, 2010
A company’s success is ultimately a roll-up of all products and services selling for a profit. In most companies product managers have a lot of products and significant responsibilities. Work with the sales team; understand how they sell your products. Make customer calls and customer visits often. Know what works.
Leading Blog
NOVEMBER 8, 2019
The old notion that a company merely needs to provide a good or service withers away when we start to understand that it is not the product or service itself that matters—what matters is which emotion your company elicits from its customers.”. This includes marketing, product design, sales, and, yes, customer service.”.
CO2
DECEMBER 15, 2023
Leaders who show genuine concern for team members’ well-being foster a more productive and positive work environment. This authenticity encourages team members to be open about their feelings and challenges, creating a supportive environment conducive to growth and innovation. This empathy begins with self-awareness.
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