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Scan for the 3 key ingredients of trends to survive in the Expectation Economy

Strategy Driven

Right now, at this very minute, there are hundreds if not thousands of brands out there heightening your customers’ expectations. As the trend matures expectations for on-demand delivery of products and services across all categories heighten. Companies like Google are heightening expectations around data-driven personalization.

Trends 50
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How to make sales calls on social media. Kind of.

Strategy Driven

I have a business brand, a personal brand, and a social brand. All of which are mature. As a writer and speaker in the early ’90s, I built my brand in print media and created attraction through value messaging. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Thanks, Kyle. All rights reserved.

Media 50
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5 Pitfalls of Marketing Waterfalls

Strategy Driven

In 2013, the Marketing Sherpa B2B Analytics Study revealed that 63% do nothing or occasionally leverage data to gain any insight. For those mature waterfall users, I’m sure they have faced the reality of the extra due diligence required to add much more analytics to make the next smartest decision. What are you thinking?

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Don’t Try to Be a Publisher and a Platform at the Same Time

Harvard Business Review

” Meanwhile, many publishers have solid brand identities that are alluring to platforms. As more platishers mature, they may find themselves facing similar conundrums. The need to resolve this question may nudge maturing platishers to become either more like platforms, or more like publishers.

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Myths of the Gig Economy, Corrected

Harvard Business Review

Dara Khosrowshahi, the CEO of Uber, the ride-sharing giant, proudly declared on September 10 that “very few brands become verbs” The same week Upwork, a platform for hiring freelancers, filed for an IPO, as did Fiverr , which boasts that it offers a “freelance services marketplace for the lean entrepreneur.”

Quinn 13
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Marketers, Let Your Egos Go

Harvard Business Review

What if your ideas, your thoughts and even your experience as a trained marketing professional didn''t amount to a hill of beans in terms of the brand''s actual advertising performance? It does more than sell; it tells a story that captivates our imaginations and connects us to a brand — and to others who share in the brand sentiment.

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What to Do When You’re Returning to a Company You Used to Work For

Harvard Business Review

” Dillon recommends being “a bit more formal and reserved in your behavior, at least at first,” in order to showcase how “you’ve matured.” Summon “the mental discipline to think, ‘If I were really brand-new here, what would I be doing?’” …And reset your own, as well.

Company 15