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Bank of America: Yesterday and Today

Coaching Tip

Giannini, a son of Italian immigrants, founded the Bank of Italy in San Francisco with the vision that banks should serve more than the fortunate few. . Rushing into the shattered city, he managed to have $80,000 in gold loaded onto a horse cart covered with vegetables before fire consumed the bank building. In 1904, A.P.

Banking 105
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Snails and Big Companies

In the CEO Afterlife

Every day, we see or read about bureaucracy – government is the biggest offender. While the speed of a snail is the most common knock against big company bureaucracy, there are several other similarities between the species. I’ve always held the opinion that big organizations move at a snail’s pace. Snails can’t hear.

Company 212
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Don’t Be a Leader of Stupid Rules

Lead Change Blog

But, when the time comes for the cows to be transported to market, herding can become a challenge. TD Bank created a “Kill a Stupid Rule” program; any employee who spotted a rule that kept employees from delighting customers got a fifty-dollar reward. In the winter when there is no grass, bales of hay are delivered to their “doorstep.”

Policies 150
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Bureaucracy Must Die

Harvard Business Review

This is the recipe for “bureaucracy,” the 150-year old mashup of military command structures and industrial engineering that constitutes the operating system for virtually every large-scale organization on the planet. Bureaucracy is the technology of control. There’s no other way to put it: bureaucracy must die. He was right.

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Bureaucracy Must Die

Harvard Business Review

This is the recipe for “bureaucracy,” the 150-year old mashup of military command structures and industrial engineering that constitutes the operating system for virtually every large-scale organization on the planet. Bureaucracy is the technology of control. There’s no other way to put it: bureaucracy must die. He was right.

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'Doing Right Things' or 'Doing Things Right' | In the CEO Afterlife

In the CEO Afterlife

The key to competitive advantage is setting the strategic game rules of the marketplace and shattering market paradigms with entrepreneurial leadership. A new boss charged with transforming a bureaucracy into nimbleness must shift the mindset of an entire organization. Clout is the strategy. That culture emanates from the CEO’s office.

CEO 100
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How Managers Should Respond When Bribes Are Business as Usual

Harvard Business Review

Studies show that it’s also counterproductive resulting in lower profit margins, return on equity , and employee morale ; costly delays as players haggle over the size of the kickback; and poverty and poor governance in the markets where they’re paid. ” Identify “moon markets” and walk away.