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“In Search of Excellence” Revisited

Leading Blog

Avoiding top-heavy executive ranks and organizational bureaucracy. Buried within the text, Peters and Waterman offer the bottom line of how to identify excellence in companies. Customer capitalists abide by the Golden Rule with customers, whereas financial capitalists make decisions with the bottom line as their only guide.

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The Burden Imposed By Enforcing Worker Rights

The Horizons Tracker

The study shows that attempts to enforce workplace law from the bottom up not only fail to protect the most vulnerable people in our workforce, but also impose a considerable burden on those trying to enforce justice. “We always want to celebrate workers coming forward to rally for their rights,” they explain.

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Stop Numerator Thinking: Innovating Your Service Experience

Lead Change Blog

Numerator thinkers operate with an abundance mentality; denominator thinkers use a scarcity mentality. While they are respectful and inclusive, they know bureaucracy is the enemy of excellence and the impediment to efficiency. Abandon the bottom of the equation and start being a numerator.

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Top Reasons Cultural Transformations Fail

The Practical Leader

” “…studies show that upper management is only aware of about 4% of all the problems in the workplace while those on the bottom rung are aware of 100%.” Please join the discussion and add your comments to the bottom of this post. Nor do they understand their part in perpetuating the existing culture.”

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Google’s Secret Formula for Management? Doing the Basics Well

Harvard Business Review

Taking steps like standardizing the way interviews are conducted, for example, may be perceived as excessive bureaucracy by some employees even if they are beneficial to the organization as a whole. So, setting up collaborative cultures is another big thing I’ve been trying to focus on.” Everything comes out of that.

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Health Systems Need to Completely Reassess How They Manage Costs

Harvard Business Review

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. PM Images/Getty Images. ” Clearly, more is needed.

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Getting Culture Right

You're Not the Boss of Me

This video speaks to the culture that is prevalent in more workplaces than any of us would like to admit, workplaces that operate on the basis of positional power with an undercurrent of fear. I think for me, the bottom line is that paying attention to the kind of culture you want to create and sustain is a critical leadership function.

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