Harvard Business Review

JUNE 17, 2015

This seems to be a key question on the minds of not just marketers, but company strategists these days. This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. How well do you know your customers?

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

JUNE 1, 2016

They abhor complexity, bureaucracy, and anything that gets in the way of the clean execution of strategy. In the 1990s, for example, Nokia rocketed to the top of the handset market. Nokia sat on top of one of the biggest growth markets the world had ever seen, and on top of one of the biggest piles of cash in history.

Company 8

Company Survey Bureaucracy Globalization 8

Harvard Business Review

AUGUST 22, 2016

Convinced that they have a sustainable competitive advantage (always a risky way to think about your business), executives allow bureaucracy to take over and decision-making to become sclerotic. And this despite having working prototypes of devices that could have come to market as the iPhone or iPad – years before Apple invented them.

Company 8

Company Competitive Advantage Bureaucracy Retail 8

Harvard Business Review

MARCH 25, 2016

By bringing customer development closer to the marketplace and enabling rapid learning from failure, the lean start-up movement has great potential to increase the success rate of new ventures. New business models and value propositions are being developed by global teams using web-based tools and communication methods.

Drucker 8

Drucker Long-term Short-term Christensen 8

Harvard Business Review

FEBRUARY 26, 2016

The result is the reconstitution or destruction of industries, creation of new market spaces, and reshaping of old industry ecosystems. For example, GE has created a digital platform in the energy sector that its own and third-party software developers can write applications to. Radically reduce people dedicated to the old business.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

FEBRUARY 24, 2011

Buffett prefers to accept the visible costs of "a few bad decisions" than incur "the invisible costs of stifling bureaucracies." In 2009, he confessed to developing an ill-conceived plan to market GEICO credit cards and also failed to rein in NetJets' debt, which had soared to $1.9 He annually reports on his own mistakes.

Letter 14

Letter P&L Net Present Value Insurance 14

Harvard Business Review

APRIL 26, 2016

” This is a framework I have developed over the course of 35 years of working with and doing research in corporations around the world. Former GE boss Jack Welch was a master at using symbolic bets to coach GE to have the culture he wanted to achieve his strategic goals, to be #1 or 2 in every market they were in.

Company 8

Company Welch Bureaucracy Innovation 8

Strategy Driven

OCTOBER 11, 2013

Business development. Along the way, many defective tires hit the market, subsequently causing SUV rollovers, damage and, in some cases, deaths. Thus, efforts to treat a fraction of one percent took resources away from addressing the other 99.999% of companies’ full-scope planning, training and marketplace development.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Harvard Business Review

JULY 8, 2014

A few years ago one of the most vexing questions for marketing executives was whether big corporations were going to have to do what Bharti Airtel had done. Airtel’s move quickly transformed the mobile-phone market in India as other telecomms followed suit. Now, by “hierarchy” I don’t mean a stifling bureaucracy.

Technology 8

Technology Marketing Outsourcing Supply Chain 8

Harvard Business Review

JUNE 15, 2017

Like its American compatriot Ford Motor Company , GM’s market share in India has always been in the single digits, but recently Ford has reported rising monthly sales of 36% in India. 1 — Consistent Leadership Over Time Matters in This Market. India is a complex country and has a unique mix of Asian and Western values.

CEO 9

CEO Long-term Short-term Mass Marketing 9

Harvard Business Review

SEPTEMBER 5, 2016

Yet there’s compelling evidence that bureaucracy creates a significant drag on productivity and organizational resilience and innovation. By our reckoning, the cost of excess bureaucracy in the U.S. If bureaucracy is as ubiquitous in these economies as it is in the U.S., Here’s the arithmetic. share was $32 trillion.

Cost 8

Cost Bureaucracy GDP Management 8

Harvard Business Review

APRIL 1, 2013

Frustrated employees were complaining about the lack of amenities — such as child care facilities — on campus and the stifling bureaucracy which, for instance, made expense reimbursment a time-consuming process. AppHaus truly embodies SAP's frugal innovation philosophy.

Innovation 8

Innovation Attrition Software Globalization 8

Harvard Business Review

APRIL 9, 2018

GDPR also bears more than a hint of the kind of protectionism that has featured prominently in EU technology policy since the 2015 release of the plan for a “Digital Single Market,” including recent announcements of new taxes for U.S.-based based internet companies and continued antitrust complaints by EU regulators.

Advertising 10

Advertising Cost Business Model Information 10

Harvard Business Review

SEPTEMBER 20, 2011

In his story about software company Rite Solutions' innovation engine, a stock market-like forum for new ideas and collaborative platform for channeling development effort around the best, Lavoie suggests that it's not technology but first principles that make every person feel relevant and fully invested in the future of the company.

Management 8

Management How To Innovation Bureaucracy 8

Harvard Business Review

NOVEMBER 7, 2012

3M and Google, among others, have given "innovation time off" to their scientists and engineers. There is also a "sweat the small stuff" day, once a quarter, for getting on top of the creeping bureaucracy and niggling problems that accumulate over time. So a more focused approach may be more worthwhile. Loosely defined roles.

Company 8

Company Stage-Gate Innovation Bureaucracy 8

Harvard Business Review

MARCH 18, 2013

There are many ways that live "corporate whales" can cultivate entrepreneurship ecosystems — as investors with capital for ventures to grow, as customers who buy innovative products, or as marketing partners to give the small dynamic firms global reach.

Company 8

Company Bureaucracy Restructuring Bottom-up 8

The Horizons Tracker

FEBRUARY 2, 2020

Qatar Foundation Research, Development and Innovation strives to develop innovative solutions, both for the unique challenges faced by the nation, but also those of the wider world. Curating inspiration. So what lessons can be learned from both countries?

Resources 78

Resources Innovation GDP Education 78

Harvard Business Review

AUGUST 3, 2018

But certain types of decisions — particularly those related to strategy, innovation and marketing — will likely continue to require a human being who can take a holistic view and make a qualitative judgment based on a personal consideration of the context and facts. But in many companies, AI use is still highly centralized.

Bureaucracy 8

Bureaucracy Tools Marketing Agility 8

Harvard Business Review

MARCH 14, 2016

In 1987, a Portuguese audio engineer named Fernando Duarte took a friend, South African entrepreneur Robbie Brozin, to a small takeout restaurant in a suburb of Johannesburg. Few business leaders have developed this attention to the front line as effectively as M.S. And I want my marketing guys fighting for new variants, new products.

Company 8

Company Hotels Supply Chain Long-term 8