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Building Customer Loyalty :: Women on Business

Women on Business

How do I build customer loyalty? I earn loyalty by giving it. I do it one “D” at a time: Discover (what is important or of value to my customer), Decide (what their experience will look like), Deliver (what I set as their expectation) and Do It Again (it’s an ongoing process that changes and improves with feedback).

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Building a Strong Company Culture and Attracting Talent

HR Digest

The HR Digest: What is the one lesson you learned in your journey as a CHRO? Tim Richmond: One lesson I’ve learned, as simple as it sounds, would be to find a job at a great company. If you are constantly learning, I’m a firm believer that the output is career growth and opportunity. We are humble.

Company 64
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HR in 2024: Shaping Tomorrow’s Workforce Through Bold Leadership

HR Digest

The architects of this revolution are the bold and forward-thinking leaders in human resources. Consider what you’re doing to improve retention. Unlike their predecessors, Gen Z is not bound by traditional notions of career progression. As we stand at the precipice of 2024, a revolution – not an evolution – awaits.

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How to Increase Employee Engagement

Career Advancement

“It is easier to motivate people to do something difficult than something easy.” Share your plan and what all employees can do to help. Build your working relationships by wandering through the office, asking people how they’re doing and listening to their ideas. How can I get people to care more about their work?

How To 214
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How to Increase Employee Engagement

Career Advancement

“It is easier to motivate people to do something difficult than something easy.” Share your plan and what all employees can do to help. Build your working relationships by wandering through the office, asking people how they’re doing and listening to their ideas. How can I get people to care more about their work?

How To 185
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Building Your Brand “Buddy The Elf” Style – Part 2 :: Women on.

Women on Business

What do you your customers believe and understand about your brand? Do you trust him? What words do your customers associate with your brand? Do they fulfill an emotional need, want or desire? Step 4: Brand Loyalty: Would you hang out with Buddy on a regular basis? How endearing is your brand to your customers?

Brand 237
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Addressing the AI Skills Gap – Interview with Meredith Graham

HR Digest

From talent acquisition to learning and development, AI has opened new pathways of collaboration between humans and machines and is offering a helping hand to almost all aspects of human resource management. These services are delivered with the help of AI and machine learning.

Skills 59