Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

JULY 19, 2013

Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! So what can a CIO be held responsible for? This raises the fundamental question as to whether a CIO can really be held accountable for something that will only emerge when their colleagues step up to the plate. Technology?

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals. Barriers to entry have been destroyed.

CIO 8

CIO CEO Outsourcing Agility 8

N2Growth Blog

DECEMBER 7, 2010

A simple cost/benefit or risk/reward analysis should indicate whether your effort will be of value to you, and even if it is not of value to you, it may be to others. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] I Think Not.

Blog 345

Blog Content Media Brand 345

Modern Servant Leader

NOVEMBER 18, 2010

Why Meetings Suck (Costs) & How to Reveal It. Book Says Servant Leadership Critical for Marketing Leaders. Innovation. The Answer May Surprise You. Servant Leadership Observer – April 2011. Resources for the Beginning Servant Leader. 5 Tips for Great Meetings and The Hidden Benefits. Sometimes You Must be a Nuisance.

Servant Leader 150

Servant Leader Leadership Microfinance Discount 150

Harvard Business Review

AUGUST 8, 2013

But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. Consequently, CIOs and business leaders with a technology focus face more cacophony and challenge than ever before. Many CIOs are of course already well aware of all this.

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

MAY 29, 2017

” Nowadays, a company’s digital strategy practically drives the roadmap and goals of many departments, from marketing to sales to HR. Back in 2007, only 40% of CIOs were involved in strategic planning; now they’re regarded as some of the most integral members of the C-Suite. It used to be synonymous with “IT.”

CIO 9

CIO Survey Strategic Planning Technology 9

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Generating Top-Line Growth.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

OCTOBER 12, 2011

The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak. IT was viewed as noncore, a cost to be outsourced like janitorial services and security. They're savvy about mobility, broadband internet, smartphone apps, and the value of a good CIO.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

AUGUST 9, 2013

When it comes to innovation in industries with strategically narrow windows of opportunities, speed is everything. This quickening pace — what academics and journalists have called innovation on steroids — is beginning to reach IT departments. RIM is just the latest company to learn this lesson.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

MARCH 22, 2016

For example, the finance department approves what to buy, facilities maintains equipment, HR tells employees how to conserve energy, and marketing manages the company’s corporate sustainability reporting. states with deregulated power markets) and technologies (e.g., At best, it can manage costs.

Company 8

Company Management CIO Energy 8

Harvard Business Review

NOVEMBER 27, 2018

Clearly these leaders believe that digitalization offers exciting new, technology-enabled ways for organizations to engage with stakeholders, deliver a superior experience across the life cycle of their business, manage costs, and improve productivity. Without that clarity, returns from digital initiatives suffer.

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

JULY 22, 2014

But if accounting once led to widespread computerization, marketing is leading today’s digital revolution. And it’s the marketing department that’s become the central repository. Marketing finds itself in the vanguard because it stands to gain the most from digitization. Starving IT of budget takes a heavy toll on innovation.

Supply Chain 9

Supply Chain CIO Chief Information Officer Budgeting 9

Harvard Business Review

JULY 4, 2012

I believe, though, that it is at the enterprise level that mobile could truly become a game changer for Africa , enabling the building of massive fortunes, and perhaps even the much anticipated recycling of innovation from Africa to the West. It is consumers that have made Africa the fastest growing mobile market in the world.

CIO 14

CIO Information Technology Bottom-up Policies 14

Harvard Business Review

AUGUST 26, 2013

Technology innovation is not slowing down or leveling off, but ramping up — and businesses will soon face a barrage of new digital possibilities. IT is already being asked both to industrialize traditional infrastructures and systems fast to save costs, and to innovate customer experiences and operations with new digital technologies.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

MARCH 29, 2012

A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation. Marketers no longer live in an above-the-line world; instead, direct-response and pay-per-click advertising have entered the mix.

Technology 13

Technology Venture Capitalist CIO ROI 13

Harvard Business Review

MARCH 9, 2018

The new CEO, John Flannery, is focused primarily on cutting costs. Ford invested heavily in digital initiatives only to see its stock price lag due to cost and quality issues elsewhere in the company. We think there’s something more here than executive over-exuberance or slowing markets.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

APRIL 15, 2013

Fact: When it comes to marketing spending, analog still outstrips digital by a factor of three to one. Digital marketing provides targeted reach and measurable impact. Innovative digital marketing approaches in social media, CRM, and other areas dominate the discussion. How could this be?, The Digital Disconnect.

CIO 8

CIO Marketing CRM Information Technology 8

Harvard Business Review

JUNE 23, 2017

D&A should be the pulse of the organization, incorporated into all key decisions across sales, marketing, supply chain, customer experience, and other core functions. Jumpstart process and cost efficiency? Increase market share? Innovate more effectively? Drive strategy and accelerate change? All of the above?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

MAY 23, 2012

We do not know to what extent this approach was replicated within the bank and cannot, therefore, say whether it was applied in the CIO unit that incurred the recent trading losses. A number of executives in the Chief Investment Office (CIO), where the loss was incurred, left the bank soon after the loss had been revealed.

Risk Management 9

Risk Management CIO Management Banking 9

Harvard Business Review

NOVEMBER 22, 2017

But they also have changed how they work with each part of the company, allowing them to learn and adapt faster as new opportunities arise and markets change. Calva also oversees the company’s innovation group, as well as the day-to-day operations of IT. “Today everything is aligned with the COEs,” he said.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

MARCH 24, 2016

For an upcoming MIT symposium on the topic, we’re focusing on four main themes: customer expectations, product enhancements, collaborative innovations, and organizational forms. Digital technologies enable companies to better engage with their customers and offer superior experiences at affordable costs. Customer expectations.

Supply Chain 8

Supply Chain Health Care Globalization Technology 8

Harvard Business Review

APRIL 16, 2013

Such organizations send mixed messages to the market, muddying their value proposition. Determine what these clients value most (speed, cost, etc.) For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers. Communication Marketing Strategy'

Bottom-up 8

Bottom-up Press Release Sample CIO 8

Harvard Business Review

AUGUST 21, 2013

Similar waves of innovative applications of technology (e.g., In this earlier mode, the IT organization was opaque, inside its silo, taking orders, and controlling costs and risks. And IT will need to continuously reduce its spending on "keeping the lights on" to free up resources and mindshare for innovation and problem solving.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

JULY 4, 2012

As a corporate leader, you have already contributed value by building successful businesses, bringing innovative and high-quality products and services to market, and creating jobs. Those benefits far outweigh the costs. There will be no "do your patriotic duty" platitudes from me. Did it stink? Or was it okay?

Leadership 12

Leadership CIO Politics Career 12

Harvard Business Review

JULY 25, 2013

It is all well and good — and true — to say that the role and mandate of the CIO are expanding. But too many organizations are stretching their Chief Information Officers (CIO) too thin. Chief "Innovation" Officer: Looking for disruptive technologies to drive innovation. focus and vision. focus and vision.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

AUGUST 23, 2013

It''s the rare CIO who applies scenario planning to the business of IT. Yet, in a function driven by innovation and the uncertainties surrounding the application and implication of future technologies, not using scenarios is tantamount to management malpractice. Scenarios and Innovation.

Scenario Planning 8

Scenario Planning CIO Planning Uncertainty 8

Harvard Business Review

AUGUST 1, 2013

Infrastructure largely determines the IT organization''s structure, its budgeting, how the corporation goes to market, its legacy, and its capacity to change. Digital demands move at the pace of the market, competition, and customer expectations rather than the upgrade cycles of IT vendors. They''re the business''s brand.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

SEPTEMBER 15, 2016

companies to reverse years of enhancements and innovations in secure online transactions and data storage that power the world’s largest retail e-commerce market , valued at $238 billion. Recent disclosure of digital spying abroad is expected to cost U.S. market accounts for more than $1 trillion.). billion in 2019.

Technology 8

Technology Globalization Software Telecommunications 8

Harvard Business Review

AUGUST 20, 2013

As a result, in recent years, innovative ideas have been stifled and entire industries have fallen into the death spiral of cost/price cutting commoditization. Instead of risk = bad, leaders need to understand that today, calculated risk = innovation, meeting marketplace demands, leapfrogging competition and creating true profit.

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

AUGUST 7, 2017

This collaborative approach is no longer optional: No single company, deploying only its own products or services, can capture IoT’s value by itself, and certainly not with the speed required in today’s digital market. Second, implement a culture of innovation across all grades, functions, and regions. Insight Center.

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

JUNE 26, 2017

But despite the different timescale, the challenge for real estate executives is not unlike the one facing CIOs: to make sure a new investment will not quickly become obsolete. Those collisions, as research (mine and others’) shows , increase learning, collaboration, and ultimately innovation. Innovation in structural systems.

Real Estate 8

Real Estate Technology Hedge Project 8