Harvard Business Review

MARCH 3, 2011

Five years ago, Chief Information Officers (CIOs) were on top of the world. However, a global recession and the inability of CIOs to deliver on business value have tarnished their status. Today's CIOs are under pressure to deliver on requests for innovation, cost reduction, connectivity, and a growing demand for business intelligence.

CIO 15

CIO Chief Information Officer Budgeting Technology 15

Harvard Business Review

MAY 2, 2013

Only a small percentage came up with anything that was truly innovative. Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. Until now, the goal has been to standardize and optimize transactions among these components to reduce costs and achieve efficiency.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

JULY 19, 2013

Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! So what can a CIO be held responsible for? This raises the fundamental question as to whether a CIO can really be held accountable for something that will only emerge when their colleagues step up to the plate. Technology?

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals. Barriers to entry have been destroyed.

CIO 8

CIO CEO Outsourcing Agility 8

N2Growth Blog

DECEMBER 7, 2010

A simple cost/benefit or risk/reward analysis should indicate whether your effort will be of value to you, and even if it is not of value to you, it may be to others. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] I Think Not.

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Blog Content Media Brand 345

Modern Servant Leader

NOVEMBER 18, 2010

Why Meetings Suck (Costs) & How to Reveal It. Innovation. The Answer May Surprise You. Servant Leadership Observer – April 2011. Resources for the Beginning Servant Leader. 5 Tips for Great Meetings and The Hidden Benefits. Why Servant Leadership is the Future. Are Your Stakeholders on Speed Dial or the Snail Mail List?

Servant Leader 150

Servant Leader Leadership Microfinance Discount 150

Harvard Business Review

SEPTEMBER 17, 2013

Innovation is always infectious. But our recent research has taught us a lot about how management innovations can travel — in this case, from Silicon Valley tech sector companies known for their experimentation and agility in information technology (IT) management to the much older Bay Area companies who are their neighbors.

Innovation 8

Innovation CIO Agility Venture Capitalist 8

Harvard Business Review

MAY 29, 2017

Back in 2007, only 40% of CIOs were involved in strategic planning; now they’re regarded as some of the most integral members of the C-Suite. In our most recent survey, executives say they look to digital initiatives primarily to increase revenue and reduce costs. CIOs, in addition, have gotten a prime seat at the table.

CIO 10

CIO Survey Strategic Planning Technology 10

Harvard Business Review

JANUARY 13, 2011

Companies love to stretch out their investments in existing technology as long as possible, a policy whose faulty logic I recently rediscovered in my role as CIO. Actually, "used" doesn't quite convey it: They cost $29 each. It was up to me to make the business case for these machines or throw them out. on others as well as myself.

Technology 15

Technology CIO CFO TCO 15

Harvard Business Review

AUGUST 8, 2013

But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. Consequently, CIOs and business leaders with a technology focus face more cacophony and challenge than ever before. Many CIOs are of course already well aware of all this.

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

AUGUST 9, 2013

When it comes to innovation in industries with strategically narrow windows of opportunities, speed is everything. This quickening pace — what academics and journalists have called innovation on steroids — is beginning to reach IT departments. RIM is just the latest company to learn this lesson.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

SEPTEMBER 13, 2012

Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget. They're simpler to implement than their enterprise-wide counterparts and business people see them as worthwhile and cost-effective. Other managers might take notice and started building their own databases.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

OCTOBER 12, 2011

The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak. IT was viewed as noncore, a cost to be outsourced like janitorial services and security. They're savvy about mobility, broadband internet, smartphone apps, and the value of a good CIO.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Generating Top-Line Growth.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

NOVEMBER 27, 2018

Clearly these leaders believe that digitalization offers exciting new, technology-enabled ways for organizations to engage with stakeholders, deliver a superior experience across the life cycle of their business, manage costs, and improve productivity. The digital era also demands that consumers and organizations be secure.

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

MARCH 22, 2016

At best, it can manage costs. The marginal effect on profit through reducing utility costs can be significant. The marginal effect on profit through reducing utility costs can be significant. Every dollar saved in utility costs becomes an additional dollar of net profit.

Company 8

Company Management CIO Energy 8

Harvard Business Review

JANUARY 28, 2016

Dell innovation expert Glenn Wintrich has worked for years with businesses and cities, and here he is sharing his best practices on strategy to create Smart Cities. By sharing the software and the platform costs, these cities can potentially reduce their overall costs. But where should companies start?

Technology 8

Technology Content CIO Business Model 8

Strategy Driven

NOVEMBER 15, 2018

The classic method of segregating innovation to a single department, or to a process led by specialists, just isn’t fast enough any longer. What’s needed is a culture in which innovation is the mission of everyone, everywhere, every day. Most innovation methods don’t actually result in innovative solutions.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

JULY 4, 2012

I believe, though, that it is at the enterprise level that mobile could truly become a game changer for Africa , enabling the building of massive fortunes, and perhaps even the much anticipated recycling of innovation from Africa to the West. The notion of the CIO is still in its infancy. That is where the results are already visible.

CIO 15

CIO Information Technology Bottom-up Policies 15

Harvard Business Review

AUGUST 26, 2013

Technology innovation is not slowing down or leveling off, but ramping up — and businesses will soon face a barrage of new digital possibilities. IT is already being asked both to industrialize traditional infrastructures and systems fast to save costs, and to innovate customer experiences and operations with new digital technologies.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

JULY 22, 2014

More than just a drain or overlap in skills, organizational budgets have shifted rapidly away from IT, leaving the CIO scrambling to support legacy systems that are still necessary and costly to maintain. Starving IT of budget takes a heavy toll on innovation. CIOs and CMOs must meet in the middle.

Supply Chain 9

Supply Chain CIO Chief Information Officer Budgeting 9

Harvard Business Review

MARCH 29, 2012

A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation. Know the ROI: As the pace of technology innovation increases, the savvy professional will curate and invest in the platforms that matter.

Technology 13

Technology Venture Capitalist CIO ROI 13

Harvard Business Review

MAY 23, 2012

We do not know to what extent this approach was replicated within the bank and cannot, therefore, say whether it was applied in the CIO unit that incurred the recent trading losses. A number of executives in the Chief Investment Office (CIO), where the loss was incurred, left the bank soon after the loss had been revealed.

Risk Management 9

Risk Management CIO Management Banking 9

Harvard Business Review

JUNE 18, 2013

As importantly, an effective cybersecurity framework has to overcome barriers to continued economic growth — creating an environment that protects and nurtures innovation. A growing number of corporate boards are demanding regular updates from CISOs or CIOs on their states of readiness. Certainly, the environment is complex.

Cooper 8

Cooper CIO Risk Management Telecommunications 8

Harvard Business Review

MAY 18, 2018

Company executives are recognizing this, with 84 percent of companies in the report agreeing the CIO should have a seat at the M&A table. More than half (56 percent) follow valuation and cost models different from their traditional M&A toolset. Forty-nine percent use a different playbook.

Technology 8

Technology Strategy Content Survey 8

Harvard Business Review

MARCH 9, 2018

The new CEO, John Flannery, is focused primarily on cutting costs. Ford invested heavily in digital initiatives only to see its stock price lag due to cost and quality issues elsewhere in the company. Therefore, no managers should view digital — or any other major technological innovation — as their sure salvation.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

NOVEMBER 22, 2017

These COEs are responsible for innovation, transformation and process governance, and they work closely with operating units in Mexico, Brazil, Central America and the Philippines to roll them out. Calva also oversees the company’s innovation group, as well as the day-to-day operations of IT.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

MARCH 24, 2016

For an upcoming MIT symposium on the topic, we’re focusing on four main themes: customer expectations, product enhancements, collaborative innovations, and organizational forms. Digital technologies enable companies to better engage with their customers and offer superior experiences at affordable costs. Customer expectations.

Supply Chain 8

Supply Chain Health Care Globalization Technology 8

Harvard Business Review

JUNE 23, 2017

Jumpstart process and cost efficiency? Innovate more effectively? Once they addressed those needs, the company was able to use the great platform to achieve significant savings in operating costs. Before starting any new data analysis initiative, ask: Is the goal to help improve business performance? Increase market share?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

AUGUST 21, 2013

Similar waves of innovative applications of technology (e.g., In this earlier mode, the IT organization was opaque, inside its silo, taking orders, and controlling costs and risks. And IT will need to continuously reduce its spending on "keeping the lights on" to free up resources and mindshare for innovation and problem solving.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

JULY 4, 2012

As a corporate leader, you have already contributed value by building successful businesses, bringing innovative and high-quality products and services to market, and creating jobs. Those benefits far outweigh the costs. I'm not here to urge you to do a stint in government because others will benefit. Did it stink? Or was it okay?

Leadership 12

Leadership CIO Politics Career 12

Harvard Business Review

APRIL 16, 2013

Determine what these clients value most (speed, cost, etc.) For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers. This is not about providing a laundry list of capabilities and products, or making broad statements about quality, innovation or customer focus.

Bottom-up 8

Bottom-up Press Release Sample Decentralization 8

Harvard Business Review

APRIL 15, 2013

Innovative digital marketing approaches in social media, CRM, and other areas dominate the discussion. Yesterday''s Linux hackers are now the chief architects and CIOs of the largest enterprises. Last year, Gartner predicted that by 2017, the CMO''s technology budget will exceed the CIO''s. How could this be?,

CIO 8

CIO Marketing CRM Information Technology 8