Harvard Business Review

MARCH 3, 2011

Five years ago, Chief Information Officers (CIOs) were on top of the world. These executives played mission-critical roles in driving multi-million dollar projects that delivered massive change. However, a global recession and the inability of CIOs to deliver on business value have tarnished their status.

CIO 15

CIO Chief Information Officer Budgeting Technology 15

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Stay secure and boost innovation. Adopt emerging technologies, while weighed down by the past. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. Grow blended executives.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

JULY 19, 2013

Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! Of course, this response would be fine if the challenge were merely to deploy technology (on time and to budget) and ensure it continues to function properly for as long as required. So what can a CIO be held responsible for?

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker. Victorio M.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

AUGUST 18, 2017

But these things don’t stop mattering for senior executives. Senior executives struggle with burnout just like everyone else, and technology has made this issue more prevalent than ever. This allows executives to calmly disconnect while knowing that if an emergency arises, they will be made aware of it.

Execution 13

Execution CIO Chief Information Officer Learning-by-Doing 13

Chartered Management Institute

MAY 15, 2012

When managers talk about social media the debate still seems to revolve around external uses of social technologies. I wrote recently about how successful Lego have been at harnessing the innovative thoughts of their customers to revive their fortunes in recent years. The Six Principles of Collaboration.

CIO 76

CIO Media Participative Consensus 76

N2Growth Blog

DECEMBER 7, 2010

Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] Most of you who have been following this blog know that I’ve been an a strong evangelist of social media, and perhaps even more so of blogging for several years now. I Think Not.

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Blog Content Media Brand 345

Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals. Barriers to entry have been destroyed.

CIO 8

CIO CEO Outsourcing Agility 8

Harvard Business Review

SEPTEMBER 17, 2013

Innovation is always infectious. But our recent research has taught us a lot about how management innovations can travel — in this case, from Silicon Valley tech sector companies known for their experimentation and agility in information technology (IT) management to the much older Bay Area companies who are their neighbors.

Innovation 8

Innovation CIO Agility Venture Capitalist 8

Harvard Business Review

MAY 18, 2018

In a digital deal, the acquiring company pursues technologies or capabilities it does not possess. Accenture Strategy research indicates that the disruption and differentiation that digital technology can create will place it at the center of acquisition strategy for the foreseeable future. More than half of U.S.

Technology 8

Technology Strategy Content Survey 8

Harvard Business Review

FEBRUARY 17, 2016

While consumers are free to pick and choose the technology they will buy, the information they will access, and the degree to which they will network and with whom, managers and employees within companies are more constrained by the processes, structures, functions, systems, and technology the company invests in and deploys over time.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

NOVEMBER 22, 2017

And that means buying more new technology: IT organizations must adopt new platforms and processes and integrate services in new ways. Read More from DXC Technology: Is Your Company Adapting Fast Enough to Thrive in an Increasingly Digital World? Are IT organizations ready for the challenge?

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

JULY 8, 2018

Dell Technologies surveyed 3,800 business leaders from around the world to uncover their forecasts for the next decade. Hi everybody, we’re live here at Dell Technologies World 2018. Hi everybody, we’re live here at Dell Technologies World 2018. Stella Low, Dell Technologies. Stella Low, Dell Technologies.

Technology 8

Technology Industry Content CIO 8

Harvard Business Review

MAY 29, 2017

It wasn’t long ago and, yet, in technology terms, it’s almost an eternity — ride- or hotel-sharing companies didn’t exist yet and the first generation of social media platforms were just hitting the mainstream. Consumer technology and its potential went largely ignored in the enterprise. A young U.S.

CIO 10

CIO Survey Strategic Planning Technology 10

Harvard Business Review

AUGUST 14, 2013

These three change accelerators are what lie behind today''s avalanche of business transformation, and they are directly affecting the roles of CIO and CTO. And, just as the CIO''s role needs to change, so too does the CTO''s—from Chief Technology Officer to Chief Transformation Officer. That''s a huge shift.

CTO 8

CTO CIO Chief Technology Officer Chief Information Officer 8

Harvard Business Review

AUGUST 8, 2013

But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. Consequently, CIOs and business leaders with a technology focus face more cacophony and challenge than ever before. Organizational DNA. Reporting structure.

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

APRIL 25, 2013

The Conversation is also a 1974 film by Francis Ford Coppola whose themes include the role of technology in society and being so focused on what you are doing that you forget why you are doing it and become oblivious to what is happening around you. Only a quarter of executives felt their CIO was performing above his or her peers.

CIO 8

CIO ROI Agility Information Technology 8

CEO Insider

MAY 26, 2023

This month I had my biannual chance to be a fly on the wall while Silicon Valley Investor Partners had a very candid, frank conversation with a group of Seed/A startups that had already raised sizable rounds during the “party” of 2021 funding.

Magazine 105

Magazine Chief Information Officer Company Information Technology 105

Harvard Business Review

SEPTEMBER 13, 2012

Lines of business are now getting their own official technology budgets for non-standard software products. These questions will confront executives within and outside IT for the remainder of the decade as corporate governance extends to IT expenditures. Shadow IT has been freshly-labeled "departmental IT.". How do we change this?

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

JULY 17, 2017

Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Closing this gap requires much more than short-term fixes, like adopting new technologies.

Industry 11

Industry Short-term Planning Long-term 11

Harvard Business Review

JULY 31, 2013

More than ever, customer experiences are based on a foundation of technology and delivered to a digitally-savvy population. But there''s a catch for CIOs and other tech-minded executives: to keep creating opportunities, companies must keep changing the experience or fall behind. Legacy systems often prevent it.

CIO 8

CIO Technology Media Information Technology 8

Harvard Business Review

OCTOBER 12, 2011

It helps students see that Kodak did not understand or invest in the digital technologies that were to sweep away its business, a failure usually attributed to incumbent executive myopia. The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. I''m often struck by how many articles exclusively focus on new or emerging technology and their productivity or efficiency effects. Generating Top-Line Growth. Improving Operational Efficiency.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

MARCH 9, 2018

Other senior executives have left as well. GE is hardly the only company to run into performance issues and sooner-than-expected executive departures in the midst of a huge digital transformation effort. We think there’s something more here than executive over-exuberance or slowing markets.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

JUNE 21, 2017

That means retailers must learn to compete head-on with Amazon in two fundamental capabilities: agile innovation and expense management. Amazon’s greatest competitive advantage is not its e-commerce network; it is its innovation engine. To understand this strength, take a look at the sample of innovations in the table below.

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

AUGUST 26, 2013

With a tsunami of new digital technologies all converging simultaneously — social, mobile, cloud, analytics and embedded devices — there has been, once again, a cry for corporate IT to radically change to enable the digital transformation of businesses. There is no time for complacency.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

MAY 4, 2018

In 2001, a new approach to technology development was created by a daring group of developers. While Agile began as a product development innovation, it sparked a corporate strategy and process revolution. Once again, it has started in the bowels of technology companies and startups. aleksandarvelasevic/Getty Images.

Agility 8

Agility Development Organization Software 8

Harvard Business Review

NOVEMBER 4, 2014

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”. Why is repair service so maddening?

Engineering 8

Engineering CIO Disruptive Innovation Uncertainty 8

Harvard Business Review

NOVEMBER 4, 2014

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”. Why is repair service so maddening?

Engineering 8

Engineering CIO Disruptive Innovation Uncertainty 8

CEO Insider

JUNE 18, 2023

In recent years, cherished US institutions have revealed toxic workplace cultures characterized by racism, bullying, misogyny, homophobia or a combination of all four, that is hard to fathom. It’s easy enough to write these instances off as extreme anomalies in the corporate world.

Career 52

Career Strategy Magazine Productivity 52

Harvard Business Review

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. Having the right tools is critically important, but too often executives overlook or underestimate the significance of the people and organizational components required to build a successful D&A function. Innovate more effectively?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

JUNE 18, 2013

In February, President Obama issued an executive order aimed at protecting critical infrastructure, adding the administration''s voice to those of Congressional members and corporate leaders in the national conversation on cybersecurity. Every C-level executive has a role in stemming the tide of cyber-attacks.

Cooper 8

Cooper CIO Risk Management Telecommunications 8

Harvard Business Review

MARCH 24, 2016

For an upcoming MIT symposium on the topic, we’re focusing on four main themes: customer expectations, product enhancements, collaborative innovations, and organizational forms. Digital technologies enable companies to better engage with their customers and offer superior experiences at affordable costs. Customer expectations.

Supply Chain 8

Supply Chain Health Care Globalization Technology 8

Harvard Business Review

AUGUST 21, 2013

Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s. Their strategic use of information technology (IT) presaged the dot.com boom of the 1990s when the Internet made this kind of online ordering commonplace.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8