Harvard Business Review

SEPTEMBER 25, 2013

As Atul Gawande put it in a recent New Yorker article , “Human interaction is the key force in overcoming resistance and speeding change.”. I also prepare our C-suite executives with stories and statistics so they can promote innovation through the ranks and out to the rest of the world through speeches, media exposure, and conferences.

Health Care 8

Health Care Innovation How To Video 8

Harvard Business Review

AUGUST 25, 2015

From the pressure to keep up with social media to the low-level irritation produced by a world in which something is always beeping or buzzing, technology can produce its own set of anxieties. Have you got a manager who emails you after hours, and expects a response before the next business day?

Stress 8

Stress Media Technology Tools 8

Harvard Business Review

SEPTEMBER 27, 2011

Increasingly the way to reach the next generation of employees is through social media , both to recruit them and to engage them. Last year I was at an HR conference where someone asked "What is YouTube?") If the access of other executives is managed through the CHRO, a dysfunctional leadership team is not far behind.

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

MARCH 21, 2012

So it seemed like a no-brainer to promote him to a formal management role. He's still resisting the new protocols for time sheets. Managing the Florida-based business from Chicago was proving to be difficult. He doesn't get that he's a manager now," Ellen said. He's not up to the job," Ellen said now. It's more like 95%.

Case Study 11

Case Study Insurance Hamel System 11

Harvard Business Review

MAY 13, 2013

The Apple TV will whisk us to work, to school, to conferences, to the city, to Second Life, to our memory palace and virtual library, to shared worlds like Eve and Halo. But even great management cannot protect these airlines. The Apple TV will be a portal to worlds now accessible only by planes, trains and automobiles.

Disintermediation 8

Disintermediation Hotels Airlines Travel 8

Harvard Business Review

MAY 2, 2016

The hunt for Bin Laden from 2009–2010 yielded many lessons about managing a large, complex organization that is focused on varied missions under intense pressure. These management lessons, we believe, are relevant far beyond Langley. It was not a top-focus item of the Agency’s senior management. Where We Started.

Management 8

Management Operations Planning Politics 8

Harvard Business Review

MARCH 8, 2012

In fact, the increasing focus on pay by policy makers, shareholders, and the media has magnified its importance as a gauge of success for top executives and created a vicious cycle of ever-higher pay demands. One European fund manager, for example, seeks to meet every individual nominated for the board at their investee firms.

Execution 10

Execution Committee Incentives Hedge 10

Harvard Business Review

MARCH 16, 2018

I now have research calls and phone interviews; lunches with literary agents and web developers; conference calls about book titles and publishing schedules; and radio interviews and media prep calls. Nothing is or will ever be as precious to me, and I resist insight from anyone who isn’t making space for loved ones.

Creativity 15

Creativity Open-book Travel Rogers 15

Harvard Business Review

AUGUST 9, 2018

And yet there is also an evident other side to Musk, which has recently manifested — rather often — in his combative engagement with investors , the media , employees , and social media and in his seeming difficulty with accepting criticism. Steve Jobs was known for berating employees and suppliers in unprintable language.

Succession 14

Succession Armstrong Self-aware Wilde 14

Harvard Business Review

MAY 30, 2018

The greedy nature of our work (asking us to wear more hats, to do more, to be always on ), combined with the demands of our personal lives and social pressure to be and focus on just one thing, means we need to learn how to manage our portfolio of different identities and the expectations that come with them. Change how you relate to others.

How To 11

How To Learning-by-Doing Examples Participative 11

Harvard Business Review

NOVEMBER 19, 2018

That model still exists, including in online publishing where companies like Automattic, maker of the open source content management system WordPress, sell hosting and related services to publishers. That’s not how Vox Media does it. Research suggests that the benefits of information technology depend in part on management.

Software 8

Software Company Competitive Advantage Henderson 8

Harvard Business Review

MARCH 10, 2011

When the SXSW Interactive conference begins later this week, it could look very different from previous tech gatherings. That's because the geek-iarchy has a new book on its shelves, wedged in between Getting Things Done and The ClueTrain Mainfesto. This year's big nerd book is The 4-Hour Body , by Tim Ferriss.

Follow-up 14

Follow-up Hedge Books Letter 14