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Talking with Each Other @ Work

Coaching Tip

The best leaders build the ‘social capital’ of their organizations,” says Dr. Wayne Baker, author of " Achieving Success Through Social Capital" (Jossey-Bass, 2000). Find out more about social capital by clicking here. Leadership in a Gladiator Culture. John Agno: Ask the Coach . Related articles.

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A Stunning, New Leadership Lens

Steve Farber

We know that leadership is a decision not a position, and we have to work really hard to get better at it. We’ve been exploring the convergence of three essential qualities: Human Capital–individuals’ attributes, talents, capacities, and contribution. And, of course, YOU! You have an important mission.

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Social Capital Is as Important as Financial Capital in Health Care

Harvard Business Review

That’s changing fast, of course, as providers are finding that cooperation is as critical to caregiving as cutting edge tests and therapeutics. Our full article describing social capital, its roles in health care, and strategies for building it in health care organizations is available here (PDF).

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Building Relationships Across Cultures In Today’s World

Tanveer Naseer

In many parts of China –– the art of networking in business revolves around a system of building social capital known as guanxi (gwan-shee). Similar systems exist in countries throughout Latin America like Chile, Colombia, and Mexico where they may call this kind of social capital “Palanca.”

Long-term 100
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Saving Face – How to Preserve Dignity and Build Trust

Leading with Trust

She emphasizes that face is a form of social currency. The more face you have, the easier it is to accomplish things at work, the smoother your relationships, and the more social capital you have at your disposal. And of course, the ability to interact effectively creates an environment where face is protected and strengthened.”

P&L 100
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Building Customer Communities Is the Key to Creating Value

Harvard Business Review

At Level 4, you're helping customers build their social capital — that is, helping them to build and expand valuable support groups and communities. Helping customers build social capital may seem far removed from the concerns a competitive business should occupy itself with. Give them a say.

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Mentoring Women Is Not About Trying to “Rescue” Them

Harvard Business Review

Let’s just start by saying the obvious: of course men should mentor women. As Jennifer de Vries has astutely observed, painting male allies and mentors as heroic rescuers actually strengthens the gendered status quo, inadvertently reinforcing male positional power while framing women as ill-prepared for serious leadership roles.

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