Skip Prichard

NOVEMBER 15, 2019

In emergency management, Hurricane Sandy stands out. “When leaders do not practice what they preach, they destroy morale, loyalty, and engagement.” When leaders do not practice what they preach, they destroy morale, loyalty, and engagement. Risk management is now a fully-developed rich scientific discipline.

Agility 87

Agility How To Decentralization Morale 87

Strategy Driven

OCTOBER 21, 2013

The FIRST thing to cut is executive pay, then management pay, then eliminate middle management as needed. Do you understand it’s ALL about customer loyalty (not customer satisfaction)? The last things employers should cut are sales, service, and training. OR MAKE THEM SALESPEOPLE, and have them contribute to the effort.

Customer Loyalty 63

Customer Loyalty Reputation Loyalty Competitive Advantage 63

Michael Lee Stallard

NOVEMBER 9, 2010

When relationships with customers are not established or nurtured, such as in my wife’s case, an opportunity to develop customer loyalty is missed. When relationships fail among colleagues, communication breaks down and rivalries develop that reduce cooperation and team spirit. Many customers can sense this. why is everyone smiling?

Customer Loyalty 239

Customer Loyalty McCarthy Godin Self-aware 239

Michael Lee Stallard

JUNE 5, 2010

The character values, or blocks of the pyramid, were: industriousness, enthusiasm, friendship, loyalty, cooperation, self-control, alertness, initiative, intentness, condition, skill, and team spirit. He required even the best players to clean up after themselves in the locker room and not to expect the student managers to do it.

Follow-up 360

Follow-up Open-book Learning-by-Doing Hotels 360

Sales Wolf Blog

DECEMBER 6, 2010

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! John Hunter, Curious Cat Management Improvement Blog : Don't Treat People Like You Want to be Treated - Growing up as a child your mother likely taught you the Golden Rule of treating other people the way you would like to be treated yourself.

Blog 140

Blog Human Resources Talent Management Welch 140

Michael Lee Stallard

MAY 17, 2010

why is everyone smiling? why is everyone smiling? why is everyone smiling?

Self-aware 278

Self-aware Teamwork Open-book Emotional Intelligence 278

Lead from Within

DECEMBER 6, 2022

But too few are willing to carry out that principle in policies and day-to-day management. They rarely go the extra mile, and they have more absences and less loyalty. It’s hard to manage risk when your people are poorly trained, constantly stressed and unhappy. Most people agree, at least on the surface. Risk increases.

Company 217

Company Reputation Middle Management Executive Coaching 217

Harvard Business Review

MAY 26, 2014

But building a consistently strong top leadership team is difficult for at least three reasons: the tendency to be loyal to existing members, the lack of management depth to promote from, and many CEOs’ lack of experience in many functional areas. To his surprise, the sales team was relieved; they had been micro-managed.

Leadership 8

Leadership Leadership Pipeline Loyalty CEO 8

Harvard Business Review

FEBRUARY 15, 2012

Given the unrelenting pace of change surrounding organizations in virtually every industry, companies are looking for executives who know how to innovate and introduce change, not simply caretakers who can manage the status quo. Senior management doesn't really encourage innovation, you'll hear. They won't let me take risks."

Innovation 16

Innovation Merchandising How To Proposal 16

Harvard Business Review

JANUARY 22, 2014

But a leader should also strive to win the loyalty and commitment of those who know that they are likely to lose their jobs. Conventional management thinking often is, “We won’t spend too much time on people whose roles end with the transaction. Managers said how much they appreciated his candor and empathy.

Pharmaceuticals 8

Pharmaceuticals Uncertainty How To Middle Management 8

Harvard Business Review

FEBRUARY 24, 2015

Research from Gallup has shown that people who have best friends at work are more engaged, and that their organizations show higher profitability and customer loyalty than those in which close friendships between colleagues are less common. Leadership transitions Managing people' And there are proven benefits to such relationships.

Maslow 8

Maslow Customer Loyalty Middle Management Loyalty 8

Harvard Business Review

FEBRUARY 23, 2018

I have interviewed over 100 CEOs, C-suite executives, middle managers, and shop floor workers in more than 25 companies across the world to understand why most companies fail to embed sustainability in their business models and, also, what drives success among the handful that do. Most of us work to preserve the value of things we own.

Incubator 10

Incubator How To Real Estate Business Model 10

Harvard Business Review

NOVEMBER 26, 2013

But Chinese employees have learned that the management skills and systems in multinationals in China come in many flavors, from the exceptional to the abysmal. I have lived in Beijing since 1990 and hired and managed many hundreds of Chinese people over the years. Culling your management ranks should include expat and local managers.

Globalization 8

Globalization Operations McKinsey Mentor 8

Tanveer Naseer

OCTOBER 7, 2014

Demand for information often outstrips what you and your managers are able to supply: the consequence is a lack of clarity, which erodes confidence in leadership and strategic direction. And so companies need to be ever more careful in managing their reputation, because hard work to make a good name can be undone in seconds.

Reputation 252

Reputation Chief Executive Officer Globalization Motivation 252

Harvard Business Review

MAY 2, 2018

.” Not only is the situation “awkward and uncomfortable,” but it can also be “very time intensive,” says Nancy Rothbard, the David Pottruck Professor of Management at the University of Pennsylvania’s Wharton School. Your relationship with your manager should be your top priority. Do: Ask questions.

Consensus 8

Consensus Case Study Long-term Career 8

Harvard Business Review

JANUARY 7, 2013

Today, it is not uncommon to hear an executive talk about managing a $30 billion brand. As brand thinking has been institutionalized, management has figured out ways to assign value to this "asset." So, if you are an enlightened executive in the post-Steve Jobs era, how do you grow and manage this emerging corporate asset?

Strategy 9

Strategy Six Sigma Engineering Bottom-up 9

Harvard Business Review

DECEMBER 22, 2014

As a manager, motivating employees is one of the most important things you do for your company. Yet garnering loyalty and commitment from employees can be a challenge. Take government workers or middle managers , for example. Unfortunately, managers who are truly good at motivating are few and far between.

Motivation 13

Motivation Team How To Micromanagement 13

Michael Lee Stallard

JULY 15, 2010

Michael Lee Stallard Insights on Leadership and Employee Engagement Home About Hire to Speak Press Kit Develop Loyalty: Connect with Your Customers Published by Michael Lee Stallard on July 15, 2010 02:07 pm under Media Appearances , Uncategorized , connection culture , human value Now for something completely different!

Loyalty 186

Loyalty Development McCarthy Godin 186

Harvard Business Review

SEPTEMBER 13, 2013

Possibly: Kilduff is investigating whether fierce competition with another company can improve group cohesion and loyalty. The key, of course, is managing when rivalry is appropriate — and when it's dangerous for both your employees and your company. But are there any times when rivalry can actually push us in positive ways?

Class 8

Class Health Care Supply Chain Globalization 8