Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. Is your organization prepared?

Competitive Advantage 15

Competitive Advantage Leadership Telecommunications Talent Management 15

Harvard Business Review

NOVEMBER 9, 2011

What role does he or she play in the organization? Only two of the 37 organizations we studied had appointed more than two COOs in their history; in 27, the current COOs had only one predecessor; and in the remaining eight corporations, the incumbents were the companies' first COOs. Does your company have a COO today?

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

JULY 31, 2012

Sophisticated sales organizations now have the ability to combine, sift, and sort vast troves of data to develop highly efficient strategies for selling into micromarkets. Going after future opportunities at the micromarket level can seem risky, but basing strategy on old views of markets and their past performance is riskier still.

B2B 14

B2B Chemicals Analysis B2C 14

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. As a result, customers frequently won't make a purchase even after an exhaustive evaluation. Stalled Sales Cycles.

Telecommunications 15

Telecommunications Price CRM Long-term 15

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched. We all have.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 23, 2010

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

DECEMBER 2, 2011

Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. So, forget work-life balance and think personal organization and finding ways to relax. The same logic applies to preparing to operate as an executive.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

APRIL 26, 2013

I have repeatedly stated that the next wave of innovation will come from companies that harness the transformational power that too often lies latent inside their organizations. Studying the book market then led Bezos to locate his company near some of the major book distributors. That''s not right.

Ries 8

Ries Telecommunications Business Model Competitive Advantage 8

Harvard Business Review

JULY 28, 2016

Technology has emerged as a competitive weapon in driving operational excellence and superior service quality. For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. Most still put marketing managers in nice cars to look for clients.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. the United States.

Six Sigma 16

Six Sigma Kaizen Govindarajan Telecommunications 16

Harvard Business Review

MARCH 16, 2015

We interviewed 24 CEOs and asked them to name the biggest challenges facing their organizations. Their concerns fell into three broad categories: talent, operating in a global marketplace, and regulation and legislation. Operating in a Global Marketplace. Talent Management. Talent pipelines were also a concern.

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

APRIL 2, 2014

And in business life, CEOs incentivize and promote those senior executives who can get new ideas to market more quickly than competitors. Or take Harris Corporation, an American telecommunications company founded in 1895. It has clear competencies in being able to turnaround aircraft quickly, and manage a low cost operating model.

Competitive Advantage 8

Competitive Advantage Airlines Telecommunications Long-term 8

Harvard Business Review

OCTOBER 28, 2013

But as the tech wave has continued to sweep the globe, the environment for all organizations, including non-tech ones, has shifted from stability and predictability to rapid, unpredictable change. Organizations need to enhance their design and capabilities to survive and stay competitive in a world where innovation matters more.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. As a result, customers frequently won't make a purchase even after an exhaustive evaluation. Stalled Sales Cycles.

Telecommunications 8

Telecommunications Price CRM Long-term 8

Harvard Business Review

JULY 5, 2011

It is rare to find an American company that is not developing a market strategy to benefit from the rapid growth of emerging markets such as Brazil, India, and China. As the recent deadlock in the latest Doha Round talks in the World Trade Organization (WTO) illustrates, it's not clear that U.S. It is time for U.S. Instead, U.S.

Strategy 9

Strategy Globalization Politics Telecommunications 9

Harvard Business Review

NOVEMBER 1, 2011

Our love of smart phones, mobile devices, and apps puts high-value data about us into the hands of legions of consumer marketers, and they're making the most of the opportunity. You generate different types when you interact digitally with different kinds of organizations, from supermarkets to telecoms.

Telecommunications 9

Telecommunications Wireless Follow-up Information 9

Harvard Business Review

DECEMBER 26, 2014

The phenomenon of fast-track CEO succession appears to be most prominent in the retail, technology, media, and telecommunications sectors—all of which are particularly affected by disruptive business models and new competitors. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 10

CEO Contingency Plans Telecommunications Planning 10

Harvard Business Review

MARCH 12, 2012

We operate in a business landscape driven by an obsession with youth. In this stressful market, with no guarantees of pensions or government safety nets taking care of us in our later years, and so with a need for all of us to keep productively working as long as possible, there are a few basic things I might suggest to help you cope.

COO 13

COO Chief Financial Officer Telecommunications Technology 13

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 29, 2010

John Cassidy has eloquently argued in the New Yorker that banks are largely "socially useless" organizations, which create what Ive termed thin value — they blow up every few years, when their "profits" are revealed to be as bogus as a three dollar bill, and people and societies are left holding the bag.

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

AUGUST 1, 2013

These differences go to the foundation of the modern corporate IT department — the infrastructure — which includes the software, hardware, communications, facilities, data centers, operations, and other technical resources a corporation operates. They''re the business''s brand.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

FEBRUARY 17, 2015

Distinct from marketing and sales operations, presales provides a specific set of activities that lead to qualifying, bidding on, winning, and renewing a deal. One presales team helped a building materials supplier improve its qualification rate by using order histories of existing customers and analyses of prospective markets.

Call Center 8

Call Center Telecommunications Engineering Quality 8