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ASQ Buffalo Quality Conference 2013 :: Mike is Presenting

Mike Cardus

ASQ Buffalo 2013 Quality Conference. At the Millennium Hotel – Buffalo NY. I will be presenting 2 workshops at the ASQ Buffalo 2013 Quality Conference – October 15 & 16. ASQ Buffalo 2013 Quality Conference. At the Millennium Hotel. October 15 Quality Conference. October 16 Quality Seminars. Registration [link].

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Thinking Differently. Enabling Innovation. :: Buffalo Business First Event

Mike Cardus

When: Thursday, November 21, 2013, 8:30am-12:00pm. Where: Millinnium Hotel 2400 Walden Ave Cheektowaga NY 14225 Register and Learn More… [link]. Event Information. Competitive demands require quicker, more effective and innovative problem solving.

TRIZ 102
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Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

Riverside Auto Group, a second-generation company owned equally by three brothers, operates seven dealerships employing 190 people throughout Michigan’s Upper Peninsula (Marquette, Escanaba, and Iron Mountain) and Wisconsin (Marinette). Customer complaints are down from one a week to one a quarter. And read on… there are even more!

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Resilience and the PanAm Flight 73 Hijacking - by Nathan Magnuson

Nathan Magnuson

A couple summers ago I had the incredible opportunity to attend a one week Dynamics of International Terrorism course with the Air Force Special Operations. © 2013 Thoughts for the Everyday Leader — Standard by 8BIT. I’m still not sure how I had the good fortune to attend. Leadership Sites I Follow Mark Miller. Dan Miller.

Open-book 293
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How to Lead in High Turbulence – 5 Lessons from the Tunisian revolution

Strategy Driven

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. I ended up with that job and found out what it really means to lead in a high turbulence environment.

How To 50
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Meet My Next Group of Coaches!

Marshall Goldsmith

Herminia Ibarra – Thinkers 50 #8 Management Thinker 2015-17, #1 Leadership Thinker 2013-15, Professor at London Business School, former professor Harvard, best-selling author of Working Identity: Unconventional Strategies for Reinventing Your Career. Mike Sursock – Head of Operations Group at Baring Private Equity Asia.

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McDonald’s Already Knows How to Manage Its Franchisee Labor Practices

Harvard Business Review

The National Labor Relations Board ruling on Tuesday that McDonald’s could be held responsible for labor conditions in its franchisees’ operations has business groups and lawyers crying foul. McDonald’s says it will appeal, contesting the determination that it exercises “significant control” over the practices of its franchisees.