Strategy Driven

JANUARY 28, 2013

His seminars were earth shattering and life changing – and it has inspired many, albeit lesser, duplicators. Rohn’s seminars should have been titled: “Have your best LIFE ever.” words for 2013 – I hope they inspire you to think about and select yours: 1. Ever-mindful, laser-focused, bright light.

Seminar 50

Seminar Open-book Customer Loyalty Books 50

Strategy Driven

APRIL 15, 2013

What else could a manager want? Sounds like it’s your manager that needs to make more calls and increase his activity. You’re a micro manager with little or no current sales talent yourself. Successful sales leaders… Manage the sales cycle, not call activity. Why not do something to actually help?

CRM 50

CRM Customer Loyalty Seminar Marketing 50

Strategy Driven

SEPTEMBER 26, 2013

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Special Edition 67 – An Interview with Jeffrey Gitomer, author of 21.5

Seminar 50

Seminar Webinar Competitive Advantage Article 50

Strategy Driven

OCTOBER 21, 2013

The FIRST thing to cut is executive pay, then management pay, then eliminate middle management as needed. His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

Customer Loyalty 63

Customer Loyalty Reputation Loyalty Competitive Advantage 63

Strategy Driven

MARCH 4, 2013

If I take the time to complain, which I rarely do anymore, the manager will always ask, “Did you get the name of the person?” Somehow getting the name of the person is important to the manager. The manager is looking to blame someone. The manager is NEVER the one who takes it. The manager is NEVER the one who takes it.

Airlines 50

Airlines Loyalty Customer Loyalty Training 50

Strategy Driven

OCTOBER 14, 2013

Alaska Airline’s leadership and management is ‘by example’ not ‘by the book.’ His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Why is this eye opening?

Airlines 58

Airlines Open-book Customer Loyalty Competitive Advantage 58

Strategy Driven

SEPTEMBER 16, 2013

A coach and a teacher, not a manager or a boss. His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Big difference, both in results and morale. Did I just define your leader?

360-Degree Feedback 75

360-Degree Feedback Leadership Open-book Customer Loyalty 75

Deming Institute

APRIL 16, 2018

Dr. Deming subsequently invited Meeker and Hahn to present their paper at an upcoming Deming seminar for statisticians. 2013, Vijay Nair: Industrial Statistics – Research vs Practice. The book mentioned was Statistical Intervals (the link is to the 2nd Edition of the book). 2010, Sir William Osler: Dr. Deming Consults on Quality.

Quality 28

Quality Deming Kaizen Sample 28

Deming Institute

JUNE 15, 2015

Your management system should nurture an environment where people’s innate desire to do a good job is nourished. If that desire is missing from those in your organization look to fix the management system not to create extrinsic motivation within people. It focus managers on the wrong thing (motivating people).

Deming 28

Deming Motivation System Seminar 28

Strategy Driven

NOVEMBER 25, 2013

I define churn as management’s inability to keep customers loyal. Why doesn’t management have the intestinal fortitude to present that as a dollar amount? Customer relationship management is the most purchased, least-used, and least-adopted software in the history of computers. HOW MUCH IS THAT IN DOLLARS?

CRM 58

CRM Customer Loyalty Competitive Advantage Belief Systems 58

Deming Institute

JANUARY 5, 2017

I was fortunate that my father had an opportunity to be a student in the famed four-day seminar, while working as an engineer at the Cadillac division of General Motors, in the late 1980s. I did interview with the company and learned that there was a factory that was supposedly managed under a version of The Deming Philosophy.

Deming 46

Deming TQM Kaizen Crisis 46

Strategy Driven

SEPTEMBER 2, 2013

His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. FREE StrategyDriven Trial Membership. Consider leaving a comment! This content is intended for personal and non-commercial use only.

Loyalty 58

Loyalty Price Customer Loyalty Competitive Advantage 58

Strategy Driven

FEBRUARY 4, 2013

FORCED CORPORATE POLITENESS: I love it when service reps or managers candidly you’re your piece, the other person is clearly wrong, won’t admit it, but are under corporate edict to be polite, but you know they hate you, and their life when they tersely ask, “Will there be anything else?” Consider leaving a comment!

Politics 50

Politics Customer Loyalty Airlines Creativity 50

Skip Prichard

JANUARY 30, 2020

29% of Americans believe that armed rebellion might be necessary in the near future to protect their liberties from government intrusion (Cassino, Jenkins, 2013). In our seminars, attendees brainstorm examples of drama-venting. Alston, the UN Study). Research: World-wide eco-anxiety on the rise. It is hilarious.

How To 106

How To Bond Positioning Stress 106

Strategy Driven

JULY 15, 2013

His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. FREE StrategyDriven Trial Membership. Consider leaving a comment! This content is intended for personal and non-commercial use only.

CRM 58

CRM Customer Loyalty Competitive Advantage Books 58

Strategy Driven

NOVEMBER 18, 2013

This is not as difficult as it sounds, especially if you can apply internal pressure to senior management where your product will be used. His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

Proposal 58

Proposal Price Long-term Customer Loyalty 58

Strategy Driven

JANUARY 20, 2014

ADVISOR – I launched the Gitomer Certified Advisor program in the fall of 2013. Not manage it, rather allocate it to things I WANT to do, rather than things I HAVE to do. His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Instant success.

Succession 50

Succession Customer Loyalty Competitive Advantage Content 50

Strategy Driven

FEBRUARY 25, 2013

Not manager, leader. His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. The transition will help you evolve from salesperson to sales leader. The way people speak about you.

Customer Loyalty 50

Customer Loyalty Reputation Brand Seminar 50

Strategy Driven

MARCH 11, 2013

His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. You just finished reading The Secret of Lousy Service and How to Fix It ! Consider leaving a comment!

How To 50

How To Short-term Customer Loyalty Training 50

Strategy Driven

NOVEMBER 4, 2013

And it’s the managers or the leaders responsibility to help them be responsible for themselves. His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Best regards, Jeffrey.

CRM 58

CRM Advertising Customer Loyalty Competitive Advantage 58

Strategy Driven

OCTOBER 7, 2013

His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Practices for Professionals business management buy gitomer buygitomer Jeffrey Gitomer life lessons life philosophy strategydriven'

Training 51

Training Customer Loyalty Competitive Advantage Follow-up 51

Strategy Driven

MARCH 18, 2013

His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. You just finished reading A new way to look at questions and engagement: emotionally ! Consider leaving a comment! All rights reserved.

Open-book 51

Open-book Customer Loyalty Seminar Price 51

Strategy Driven

DECEMBER 2, 2013

How would you approach the market of sales professionals and sales management? His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Do I need two different approaches? Gerhard, No.

Real Estate 50

Real Estate CRM Ryan Open-book 50

Strategy Driven

APRIL 17, 2013

Develop a speech (you can potentially leverage your thought leadership writing, discussed above) and begin by speaking at small, local or regional seminars; then, build up to speak at industry conferences or larger venues. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Consider leaving a comment! All rights reserved.

Marketing 50

Marketing Press Release Consultative Brand 50

Harvard Business Review

FEBRUARY 25, 2014

In 2013, my partners and I conducted a combination of surveys and interviews with over 270 female managers in Fortune 500 organizations to determine what they liked and disliked about business meetings, and one of the things that repeatedly fell into the dislike column was politics. Leadership transitions Managing yourself'

Politics 8

Politics 360-Degree Feedback Skills Seminar 8

Harvard Business Review

APRIL 7, 2016

A dizzying array of books, seminars, and articles such as Ties to Tattoos and “Dude, What’s My Job? Managing Millennials in Today’s Workforce” promise to help turn generational differences into an asset. ” Even the most widely accepted stereotypes about Millennials appear to be suspect.

Survey 8

Survey Consultative Seminar Report 8

Harvard Business Review

JUNE 14, 2016

When your manager is also your parent, sibling, or another relative, how do you keep things professional? Toby Bozzutto’s father, Tom, never asked him if he wanted to work in the family real estate management company. Working in the family business can be fraught. It always ends badly.

Real Estate 8

Real Estate Supply Chain Learning-by-Doing Career 8