Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

LDRLB

MAY 26, 2014

If you follow his advice, you’re going to wait too long. It’s not generally a technology problem; it’s a leadership problem. What we say is, long before Netflix showed up, long before any of these disruptives showed up, the leadership of these companies knows full well that there are technology disruptors that are on the horizon.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

MAY 16, 2011

Upon relocating to New York in early 1998, I asked a mentor who had made a similar move many years earlier for advice. Thus, great leadership looks the same wherever you are. Years later, he bought a financially ailing airline and transformed it into Asia's most profitable and fastest-growing low-cost operator.

Airlines 15

Airlines Mentor Environment Case Study 15

Women on Business

JANUARY 24, 2011

But many businesswomen are so overwhelmed with running day-to-day operations, there is little or no time to do a good job at casting the net of promotional effort out—whether through community activities, donations, networking events, promotional campaigns, public relations initiatives, or advertising—it is NEVER enough!

Press Release 100

Press Release Discount Sharpe Advertising 100

Frank Sonnenberg Online

JUNE 21, 2021

This post is an excerpt from his excellent, internationally bestselling book CHANGE-friendly LEADERSHIP. Being Change-friendly operates from a platform of respect and caring, not intimidation and contention. Change-friendly is also about leadership. Not leadership by title and certainly not leadership by command or control.

Hotels 125

Hotels Stress Resistance Restructuring 125

Harvard Business Review

AUGUST 2, 2018

Finding opportunities for this kind of clever improvement, saving human time and energy, is not just a leadership challenge. How companies are using artificial intelligence in their business operations. People do not need to know how to fly a plane to be able to spot sensible new airline routes. Insight Center. Adopting AI.

Learning-by-Doing 14

Learning-by-Doing Software Technology Travel 14

Harvard Business Review

JANUARY 19, 2018

Wilson was an industry outsider (he had previously worked as a management consultant and the head of corporate planning at an airline), whom Stemberg described as a “provocateur” and an “in-your-face kind of guy.” So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

OCTOBER 13, 2016

Culture is learned behavior — it’s not a by-product of operations. For example, I sit on the board of United Airlines. Case in point: A lot of executives come to me for advice about how they can build a more innovative culture, like the one we have at Red Hat. It’s not an overlay.

Company 8

Company Innovation Airlines Learning-by-Doing 8

Tanveer Naseer

MAY 31, 2016

Most companies have leaders with the strong operational skills needed to maintain the status quo. Fortunately, companies can build the capacity for strategic leadership. Develop opportunities for experience-based learning The vast majority of professional leadership development is informative as opposed to experiential.

Development 100

Development Argyris Learning-by-Doing Innovation 100

Harvard Business Review

SEPTEMBER 27, 2016

Or, as an airline CEO reflected in a recent conversation with us, “In any company I’ve been in, there haven’t been very many people who are capable of standing back and making the complicated things very simple. CEOs hear a lot of bad advice urging them to stay in their box and work through the management structure.

CEO 8

CEO Class Chief Executive Officer Strategy 8

HR Digest

AUGUST 1, 2019

An effective financial literacy program should clear concepts of finance and accounting in simple terms with examples that are relevant to the organization’s day-to-day operations. The HR Digest: What is the most useful financial advice you’ve received? Joe Knight: The purpose of any organization is to make money.

Finance 63

Finance Metrics EBITDA Handbook 63

Harvard Business Review

APRIL 20, 2016

Disney has reinvented the customer experience by translating what it exclusively knows about park operations into software, substantively enhancing its customer value proposition. Today, Delta has industry-leading operations in metrics such as on-time arrivals, flight cancellations, and lost bags.

Software 8

Software Company Airlines Business Model 8

Strategy Driven

MARCH 11, 2011

In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception. Enron did not demand enough accountability, fairness, ethics and operational autonomy from its outside auditor. Congressional Hearings. Refusal to change.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

JULY 28, 2014

American Express does this, too, with its Open Forum site, which publishes editorial-style content for managers and operators of small and mid-sized businesses. Her advice is to balance head and heart: “In the end, we’re selling to human beings. IT management Leadership Marketing' She’s right.

Storytelling 14

Storytelling Brand Audience Marketing 14

Harvard Business Review

DECEMBER 20, 2016

The UN also agreed to slash emissions from the airline industry. Nine big brands with operations in Ohio publicly pressed the state to reinstate energy efficiency and renewable energy portfolio standards. Many banks heeded the advice, pulling funding from coal. This week, Canada announced it would tax carbon nationally by 2018.

Energy 8

Energy Banking Chemicals Globalization 8