Strategy Driven

OCTOBER 11, 2013

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. Rather than stick together in crisis situations and collectively investigate the problems, both Ford and Firestone distanced themselves from each. 85% of the time, planning and forethought will avert the crisis.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Chart Your Course

JUNE 30, 2016

She faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Ineffective companies operate only from the other two layers. It is one of the most popular and frequently discussed books in HR. The five dysfunctions are: 1) Absence of trust. 2) Fear of conflict. By Daniel H.

Human Resources 100

Human Resources Talent Management Resources Ulrich 100

Strategy Driven

NOVEMBER 2, 2012

How do you handle crisis management and preparedness? Growth, defined as increasing revenues each year (rather than improving the quality of company operations). Running a bureaucracy. Continuous quality improvement within your own operation. How diverse is the planning committee? Maintaining the status quo.

Strategic Planning 70

Strategic Planning Budgeting Planning Competitive Advantage 70

Harvard Business Review

JANUARY 14, 2016

Cluster hammers had never been used to such depths — and never in Chile at all — but in a striking display of openness, the managers of the rescue operation tried the suggestion, which proved to be a key decision in bringing all 33 miners to safety. Would they be more open to new ideas?

Engineering 8

Engineering Project Benchmarking Hammer 8

Harvard Business Review

NOVEMBER 15, 2018

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. PM Images/Getty Images. ” Clearly, more is needed.

Cost 8

Cost System Management Franchising 8

Harvard Business Review

APRIL 27, 2011

This project just started its operations and we are learning each day to maximize all the utilities of the software and IT system for our everyday routine. But the main challenge is not how to operate the machine. It´s the barrier of subverting the culture of thinking "within the box", very common in public bureaucracy.

Software 14

Software Early Adopters Technology Crisis 14

You're Not the Boss of Me

MAY 30, 2010

This video speaks to the culture that is prevalent in more workplaces than any of us would like to admit, workplaces that operate on the basis of positional power with an undercurrent of fear. Do they tell stories about overcoming obstacles or being crushed by the bureaucracy? And you’re right, courage is often the key.

Video 44

Video P&L Blog Long-term 44

Harvard Business Review

OCTOBER 26, 2011

But while creating the "new and the nimble" within an established bureaucracy is a well-known art form in the private sector, governments are still struggling to do it effectively. A common trap is to try to operate without confronting tough decisions and trade-offs early. From Vague Goals to Concrete Deliverables.

Bureaucracy 11

Bureaucracy Health Care Committee Information Technology 11

Harvard Business Review

APRIL 24, 2017

Streiff’s drive to speed up decision-making, overcome bureaucracy, and deliver rapid execution, exposed historic and deep divisions between executives at the consortium. At the other end of this dimension is the broader context, where politics operates at the organizational level. These can evolve into group-level behaviors.

Politics 11

Politics Bureaucracy Long-term Short-term 11

Harvard Business Review

JANUARY 22, 2016

But some of the most crucial future opportunities for innovation will come from how cities respond to crisis and adversity, from climate change to economic volatility — and even to terrorism. Hack the bureaucracy. These goals are all important to focus on. But that took time. Four weeks into the One Fund Boston, we hit a snag.

Bureaucracy 8

Bureaucracy Banking Chief Operating Officer Innovation 8

Harvard Business Review

FEBRUARY 18, 2013

However, as the financial and economic crisis brings this machine for economic growth and convergence to a halt, more and more Europeans are starting to question whether we really need the EU. Its historical justification long faded, the EU project is facing an existential crisis. Yet the current crisis is an opportunity in disguise.

Long-term 8

Long-term Crisis Politics Resistance 8

Harvard Business Review

MAY 1, 2017

The global financial crisis prompted many companies to pull in their horns, hoard cash, trim costs, and take a wary view of large investments. Yet the same crisis ushered in a new age of capital superabundance. Workers at these companies have the time they need to devote to creative work, free from excessive process and bureaucracy.

ROE 10

ROE Long-term GDP Six Sigma 10

Harvard Business Review

MARCH 11, 2016

” In 1995, I wrote, “Bureaucracies by definition resist change, thinking that heads-down is the route to survival. ” Have the operations of governments changed fundamentally in the past two decades? This is leading to a crisis of legitimacy among democratic institutions (of which the U.S. This matters.

Open-book 8

Open-book Technology Offshoring Politics 8

Harvard Business Review

OCTOBER 21, 2015

The system encourages certain behaviors, such as top-down bureaucracies and seeking whom to blame for problems or unmet goals instead of how to fix or achieve them. The chief operating officer (COO) meets with direct reports during the week on the floor. If managers achieve the objectives, they are rewarded. Insight Center.

System 8

System Health Care Management COO 8

Harvard Business Review

MARCH 7, 2014

The “organization men,” as sociologist and writer William Whyte called the troop of managers who populated these bureaucracies, expected lifetime employment in a single firm. Moreover, they operated on a scale that is unthinkable in a business climate that prizes “nimbleness”: in 1960, GM had 500,000 employees on its payroll.

Decentralization 8

Decentralization Venture Capitalist Price Engineering 8

Harvard Business Review

DECEMBER 8, 2016

And when Derek had lost his job during the financial crisis, Rogier had invited him to join Contect. And although senior managers’ remuneration was tied to Contect’s overall sales and operating profits, the head office had relatively little control over the 30,000 projects the company had underway at any given time.

Case Study 8

Case Study Decentralization CFO Construction 8