Women on Business

DECEMBER 8, 2010

Brand loyalty is key to cultivating repeat customers who spread positive word of mouth feedback about your product or service. If you understand your customer and what keeps them up at night, you’re on your way to developing a deep emotional relationship with them providing you can deliver the promise in your brand message.

Brand 237

Brand Press Release Discount Loyalty 237

N2Growth Blog

JANUARY 3, 2011

Give me real leaders who possess courage, vision, and a bias toward action, and spare me the timidity of mediocre managers posing as leaders. If change and innovation weren’t key contributors to sustainable success, and the enterprise could just run on auto-pilot, you could replace the CEO with a General Manager.

Restructuring 288

Restructuring Blog CEO Brand 288

Strategy Driven

JULY 11, 2013

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. how Accelerator Selling addresses the customer’s desired focus on business results. Additional Information.

Marketing 69

Marketing Customer Loyalty Competitive Advantage Resistance 69

Strategy Driven

MAY 2, 2016

Productivity down? Here’s your self “why” test: Belief system failing in product – you don’t think your product is really better than the competition’s. Poor management – acting in their own self interest, can’t sell better than you. Conflicts with coworkers or management – too much who-struck-John.

Belief Systems 50

Belief Systems Customer Loyalty Seminar Bottom-up 50

Eric Jacobson

JUNE 29, 2019

Product can be copied. What does not expire is the trust you earn by particularly and consistently solving a customer need. Earlier in her career, she worked in Brand Management at Clorox on businesses ranging from Hidden Valley Rand to Armor All to Brita to Clorox Bleach. Patents expire. Features obsolesce.

Brand 50

Brand Competitive Advantage Executive Coaching Brand Management 50

Strategy Driven

MAY 23, 2016

Most people (you included and me included) expect someone friendly, someone helpful when you need them, to be served in a timely manner, to be given fair value, to be presented with a quality product, to make the process quick and easy, and to be thanked whether you give them the business or not. Then the question is: What do you get?

Company 51

Company Advertising Merchandising Retail 51

Strategy Driven

MAY 19, 2014

Finding the decision maker and speaking with that decision maker intelligently are not just critical, they’re also skills that can be career building or career ending. Early in my career, I created a question that helped me find decision makers without ever asking anyone who the decision maker was. Oh, and you lost the order.

Customer Loyalty 51

Customer Loyalty Follow-up Competitive Advantage ROI 51

N2Growth Blog

NOVEMBER 15, 2010

Lack of Interaction : Along the lines of number one above, if executives, management, and staff don’t proactively seek your advice and input then you have a respect problem. Few things foster trust and loyalty like consistently sound decision making. Thanks for sharing the great insights Tanveer.

Loyalty 399

Loyalty Blog Leadership Brand 399

Strategy Driven

AUGUST 4, 2014

Why aren’t you sitting down with them to address what’s going to happen after they take ownership and make certain that productivity and profitability are maximized by you? Jeffrey, How do I overcome the “price issue” when the retailers only concern is to buy a cheaper product so they can enjoy a fatter margin?

Retail 67

Retail Price Customer Loyalty Learning-by-Doing 67

Strategy Driven

MARCH 2, 2015

None of these elements will productively move you forward as a person, and all of these elements will keep your mind closed to what your new potential or opportunity might be. Just so we’re clear, there are 3 predominant types of change to deal with : Business or career change – which could also affect revenue. Gitomer and Buy Gitomer.

Open-book 50

Open-book Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

MARCH 30, 2015

NOTE WELL: If you have a solid relationship with your customer, and are doing ongoing business, you have a good chance of making a daytime appointment. These are challenge questions to determine the productive use of time before and after normal work hours. But a new sale, or a new prospect, you have virtually zero 9 to 5 chance.

Loyalty 50

Loyalty Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

MAY 7, 2012

100% lack of personal preparation about the customer. Most sales managers could NOT do what they ask their salespeople to do. QUESTION: With these horrid stats, why do sales managers insist on, even measure, cold call activity and numbers? I am a living example of what writing can do to change a career. Cold calls suck.

White Paper 50

White Paper Reputation Customer Loyalty Seminar 50

Strategy Driven

MARCH 19, 2012

It was the turning point in my career. Time management is passé. Allocate productive use for each hour of the day. Time management is a waste of time, has no finite measurement, and is confusing. As a result of the column’s publication, people began to call from all over the country, and still do every day. ALLOCATE TIME.

Wireless 50

Wireless Loyalty Customer Loyalty Seminar 50

Strategy Driven

DECEMBER 2, 2013

How would you approach the market of sales professionals and sales management? My strengths are more on the production and supply side, so I was wondering if you had any advice on how to find qualified salespeople in specific industries. Ask your customers who they love to buy from. Do I need two different approaches?

Real Estate 50

Real Estate CRM Ryan Open-book 50

Harvard Business Review

MAY 31, 2017

Could Liberate 50% of Managers' Time. See More Videos > See More Videos > Machine learning is enabling companies to expand their top-line growth and optimize processes while improving employee engagement and increasing customer satisfaction. consumers already prefer chatbots to humans for customer relations.

Process 12

Process Company Supply Chain Software 12

Harvard Business Review

FEBRUARY 23, 2018

I have interviewed over 100 CEOs, C-suite executives, middle managers, and shop floor workers in more than 25 companies across the world to understand why most companies fail to embed sustainability in their business models and, also, what drives success among the handful that do.

Incubator 10

Incubator How To Real Estate Business Model 10

Harvard Business Review

APRIL 18, 2013

They used to want high salaries to verify their value and stable career paths to allow them to sleep well at night. Now they want purposeful work and jobs that fit clearly into the larger context of their career. Studies show that engaged employees are 50% more productive and 33% more profitable. The inverse is also true.

Cooper 8

Cooper Customer Loyalty Storytelling Career 8

Harvard Business Review

NOVEMBER 22, 2017

Whether a company has reinvented itself, sought growth through expansion, or turned to partnerships or M&A, gaps between what it says it does for customers and what it delivers are usually the result of an operating model that isn’t set up to deliver the strategy. Banks emphasizing products, meanwhile, have turned to partnerships.

Strategy 8

Strategy Company Banking Apparel 8

Strategy Driven

JANUARY 22, 2020

When done correctly, marketing campaigns have the power to advertise your products and services to a global audience, drive traffic to your site, and establish you as an authority in your industry. Every successful business needs a team of productive, loyal employees. Use a variety of marketing techniques. Focus on your employees.

Short-term 70

Short-term Customer Loyalty Advertising Long-term 70

Strategy Driven

JUNE 10, 2019

Diversify Product Range. It is also worth considering your product range and seeing if there are any gaps in the market that you can fill. Product demonstration videos. It is important to share this content on social media and to use this platform to directly engage and communicate with your target customer. Infographics.

Industry 51

Industry Customer Loyalty How To Loyalty 51

Harvard Business Review

MARCH 31, 2016

To tackle these questions, our respective organizations (the Transamerica Center for Health Studies and the Institute for Health and Productivity Studies at the Johns Hopkins Bloomberg School of Public Health) prepared a report, “ From Evidence to Practice: Workplace Wellness that Works.” Asking for help.

Planning 8

Planning Incentives ROI Long-term 8

Joseph Lalonde

MARCH 14, 2018

I follow 6 principles on a daily basis, which I know has made a significant impact on my career success. When you’re pouring every spare minute into growing your business, taking a break to visit the gym often feels counter-productive. There’s a verse that has been both a comfort and a guide for the last 20 years of my career.

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316

Harvard Business Review

JANUARY 23, 2014

Skilled managers have never been more critical to the success of firms than they are today. Not because employees can’t function without direction, but because managers play a vital role in talent management. In their place, the manager-employee dyad is the new building block of learning and development in firms.

Development 19

Development Management Performance Review Learning-by-Doing 19

Strategy Driven

JUNE 11, 2012

Is it standards you have in your mind about other products? You know and recognize dozens of standard setters in your life – especially if these products or people are amazing and have your undying loyalty and especially if you proactively refer them. And it could also be your own brand loyalty. The best car.

Customer Loyalty 72

Customer Loyalty Loyalty Reputation Seminar 72