Harvard Business Review

SEPTEMBER 3, 2014

That’s bad news and worse management. In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. For the most part, local managers followed the yield management rules.

Hotels 10

Hotels Yield Management Discount Price 10

Harvard Business Review

JUNE 24, 2014

While organizational culture issues took center-stage, the agency’s antiquated systems for personnel management, appointment booking, and medical histories probably made things worse. Give us a sense of the challenge of keeping up with technology as a military CIO. Take the recent Department of Veterans Affairs scandal.

CIO 8

CIO Health Care Metrics Software 8

Harvard Business Review

DECEMBER 21, 2011

My team would have people with deep functional knowledge and skills (strategy, sales, marketing, finance, and information technology) to align surrounding processes. The issue I see is that HR management spends a lot of time on the transactions it must oversee (paychecks, health insurance claims, etc.), But it's also unusual.

Six Sigma 14

Six Sigma Skills Team Compliance 14

Harvard Business Review

JANUARY 23, 2014

A few years ago Dave Ulrich, a management thought leader from the University of Michigan, made a comment I found both insightful and profound: “ Every leader needs to have a model of organization design.” An effective organization design model guides a manager in answering five fundamental questions in a thoughtful and well-integrated way.

Ulrich 8

Ulrich Cost Efficiency Consultative 8

Harvard Business Review

NOVEMBER 23, 2016

But companies will only be able to realize productivity gains from these new operating models if they skillfully manage the soft side of their automation transformation—the people in what will be a vastly different organization. But the most automated carmakers are not necessarily the most efficient.

Early Adopters 8

Early Adopters Short-term Long-term Compliance 8

Harvard Business Review

JUNE 5, 2013

Economists point to problems of collective action and misaligned liability rules that actually reduce the incentives for firms to invest sufficiently and efficiently in protecting the network. A reasonable career move would be to specialize in "lower level" attacks like, well, corporate espionage and intellectual property theft.

Supply Chain 8

Supply Chain Engineering Information Technology System 8

Harvard Business Review

JULY 15, 2013

The Management Innovation Exchange is currently running a competition to "hack" the human resources function to enable organizational adaptability. The other is the idea that as IT socially enables companies, the actual concept of management and how we organize and structure work as practiced today begins to disappear.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

MARCH 19, 2015

And now on top of that explosion, we can also analyze “unstructured” data, such as text and video, to pick up information on customer sentiment. Companies have been using analytics to mine insights within this newly available data to drive efficiency and effectiveness. What does it all mean for the future of AI?

Venture Capitalist 8

Venture Capitalist EVA Travel Technology 8

Harvard Business Review

APRIL 29, 2015

However, after decades these patterns reversed; large numbers of ordinary workers eventually saw robust wage growth thanks to new technology. Information technology automates the work of white-collar jobs and the pace of change is faster. Of course, circumstances are different today. Only then did wages begin to grow vigorously.

Technology 8

Technology Learning-by-Doing Skills Offshoring 8

Harvard Business Review

OCTOBER 20, 2016

They often arrive with a reputation for being able to turn around a school quickly, as they’ve done this many times before in their career. Soldiers like efficiency and order. So they looked around for a different career and discovered teaching. Soldiers trim and tighten, focusing on the bottom line.

Long-term 8

Long-term Education GDP Short-term 8

Harvard Business Review

OCTOBER 17, 2017

There is general consensus that a major solution lies in better managing and preventing adult chronic diseases such as diabetes and heart failure. These include infant safety and injury prevention, social work, legal advocacy, case management, tutoring, fitness classes, nutrition and lactation, mental health, and dental care.

Health Care 10

Health Care Metrics Efficiency Absenteeism 10

Harvard Business Review

AUGUST 7, 2017

They Update Their Talent Management Strategies. Equally important, however, is the need for technology experts who possess both the business and the people skills to collaborate across groups inside and outside the enterprise’s four walls. The reason? These groups must work together.

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system?

System 8

System Skills Health Care Constraint 8

Harvard Business Review

DECEMBER 3, 2013

Recruiters, HR managers, and investors have always sought better ways of identifying who fits and has potential, and how to allocate opportunities to them. Big data holds the promise of not only vastly improved efficiencies but also bringing greater objectivity to our very unconsciously biased human decision-making. Or create new ones?

Talent Management 8

Talent Management Class Information Technology Objective 8