Harvard Business Review

SEPTEMBER 21, 2018

In contrast, 70% of respondents think their boards have effective processes for staying current on the company; 69% for compliance; 66% for financial planning; and 55% for risk management — although we should note that managing risks is a crucial consideration when pursuing innovation.

Innovation 9

Innovation Short-term Telecommunications Long-term 9

Harvard Business Review

SEPTEMBER 23, 2016

Many business leaders are fond of the spurious Peter Drucker quote that “you can’t manage what you can’t measure.” For example, same-store sales or sales per square foot measure success in the retail industry, and various volume measures do it in commodity industries. Mismeasurement can lead to mismanagement.

Metrics 8

Metrics Business Model Retail Automotive 8

Harvard Business Review

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

MAY 20, 2013

Employees at semiconductor-chip-maker Intel recently devised a new chemistry process that reduced chemical waste by 900,000 gallons, saving $45 million annually. New data shows that sustainability is an increasingly important factor in attracting and managing talent. Sustainability Talent management'

Metrics 8

Metrics Chemicals Simon Energy 8

Harvard Business Review

SEPTEMBER 27, 2013

Lack of top management support and attention . And while the R&D department can sponsor and push through a new product or technology, rolling out a business model innovation requires direct support from the top management. The board of a large chemical company we also worked with took a very different approach.

Business Model 8

Business Model Innovation Company Chemicals 8

Harvard Business Review

FEBRUARY 8, 2013

The men and women who choose this path have diverse expertise and job responsibilities: marketing, leadership development, communications, operations, new business development, purchasing. James is using his expertise as a chemical engineer to develop new business models for base-of-the-pyramid consumers. Some are recent graduates.

Real Estate 8

Real Estate Constraint Entrepreneur Restructuring 8

Harvard Business Review

JULY 16, 2013

And 43% cited technology expertise, HR-talent management, international-global expertise, and succession planning as the skills missing most on their boards. The industry with the greatest skills gap was IT & telecommunications, whose boards are in serious need of international-global expertise and HR-talent management.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Harvard Business Review

JUNE 17, 2016

In everything it does, the company pays as much attention to its growth engine — its ability to manage innovation and launch consistently valuable products — as in any particular garment or device it sells. With all this in place, Starbucks can move with assurance to expand. How do we add value in ways that others do not?

Company 8

Company Engineering Apparel Survey 8

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. So I convinced the plant manager they gotta bring this guy back.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. So I convinced the plant manager they gotta bring this guy back.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Strategy Driven

OCTOBER 25, 2013

Crisis management is so much more than handling of the media. My client (a different chemical company) later had a similar explosion. We therefore mounted a full-scope crisis management initiative that focused heavily on after-the-crisis help for the victims and their families. Thinking Through the Strategies. by Hank Moore.

Crisis Management 99

Crisis Management Crisis Risk Management Budgeting 99

Harvard Business Review

JUNE 15, 2016

Chan School of Public Health, about the major challenges of local sourcing, how companies can manage them, and what food supply chains will look like in the future. Operations in a Connected World. Fortunately for suppliers and retailers, interested consumers expect to pay higher prices for the locally sourced, farm-to-table product.

Supply Chain 8

Supply Chain Price Globalization Outsourcing 8

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). In some of these companies, senior managers were dubious about the claims.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

DECEMBER 20, 2011

The best analysis of the resource scarcity mega-trend came from asset manager Jeremy Grantham. So it's no wonder that business started to wake up to the serious danger that storms and shortages present to their operations, both from direct damage to property and from massive production interruptions (i.e., business continuity").

Supply Chain 15

Supply Chain Apparel P&L Long-term 15

Harvard Business Review

SEPTEMBER 6, 2013

Lululemon, the upscale retailer of yoga clothing, is doing great. For years, the creative side of the company was the top priority, leaving things like finance, IT, and HR to suffer (yes, they tried to run their operations on spreadsheets). Crisis management' Downward Dog, Perhaps.

Supply Chain 8

Supply Chain Company Crisis Crisis Management 8

Harvard Business Review

MARCH 22, 2017

They include years of 15% to 20% annual increases in labor costs without compensating productivity growth in manufacturing titans such as China, cheap energy in North America unlocked by hydraulic fracturing, and the increasing complexity and cost of managing global supply chains. In 2016, that gap was down to about 1 percentage point.

Supply Chain 9

Supply Chain Chemicals Uncertainty Policies 9

Harvard Business Review

APRIL 20, 2017

oil services provider McDermott International plans to build a fabrication yard at a Saudi Aramco shipping complex; Amazon bought the Middle East’s biggest online retailer Souq.com; and Boeing finalized its multi-billion dollar deal with Iran. Since Trump was elected, Dunkin Donuts has opened its first outlet in South Africa; U.S.

Depreciation 8

Depreciation Contingency Plans Policies Marketing 8

Harvard Business Review

DECEMBER 20, 2016

It’s not yet clear what Trump’s election means for issues that impact companies’ efforts to manage environmental and social issues. Nine big brands with operations in Ohio publicly pressed the state to reinstate energy efficiency and renewable energy portfolio standards. Trump Shocked the World.

Energy 8

Energy Banking Chemicals Globalization 8

Harvard Business Review

AUGUST 23, 2016

Boards of companies operating in the consumer discretionary industry have a disproportionately high representation of Democrats, while boards operating in the industrials and energy and utilities industries skew more Republican. Meanwhile, Democrats place greater importance on technology expertise and risk management.

Politics 8

Politics Committee Telecommunications Diversity 8