Harvard Business Review

OCTOBER 28, 2014

It’s not been a great year for venerable retailer Sears, which is reputed to be closing 130 retail stores and laying off more than 5,000 employees. Founded in 1886 as a mail-order watch retailer, Sears was already 71 when it became an original member of the S&P 500 in 1957. The results are spectacular.

Retail 9

Retail Quinn Real Estate Apparel 9

Harvard Business Review

SEPTEMBER 21, 2018

This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. Just over one-fifth (22%) of boards operating in the IT and telecom industry sought tech expertise when filling their most recent board seat, higher than in any other industry.

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

SEPTEMBER 23, 2016

For example, same-store sales or sales per square foot measure success in the retail industry, and various volume measures do it in commodity industries. “In-store experience” has long been a core metric for retailers, and for good reason. ” A key word here is perception. Unit sales don’t.”

Metrics 8

Metrics Business Model Retail Automotive 8

Harvard Business Review

DECEMBER 7, 2017

Among other things, there is growing demand from both retail and institutional investors to align their capital with better environmental and social outcomes, and more resources going into index fund or quasi-indexing products. Hiroshi Watanabe/Getty Images. The investment industry is changing.

Supply Chain 8

Supply Chain Asset Management Chemicals Long-term 8

Harvard Business Review

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. Here’s what we learned. The person’s capabilities should fit the challenges facing the organization at the time. Don’t underestimate the importance of cultural fit.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

FEBRUARY 8, 2013

The men and women who choose this path have diverse expertise and job responsibilities: marketing, leadership development, communications, operations, new business development, purchasing. James is using his expertise as a chemical engineer to develop new business models for base-of-the-pyramid consumers. Some are recent graduates.

Real Estate 8

Real Estate Constraint Entrepreneur Restructuring 8

Harvard Business Review

MAY 20, 2013

Employees at semiconductor-chip-maker Intel recently devised a new chemistry process that reduced chemical waste by 900,000 gallons, saving $45 million annually. Another team developed a plan to reuse and optimize networking systems in offices, which cut energy costs by $22 million.

Metrics 9

Metrics Chemicals Simon Energy 9

Harvard Business Review

SEPTEMBER 27, 2013

We developed dozens of new innovation ideas with managers in the company but the board, though initially enthusiastic, never took the time and energy to engage with the projects, directing their attention on day-to-day operational issues instead. The board of a large chemical company we also worked with took a very different approach.

Business Model 8

Business Model Innovation Company Chemicals 8

Harvard Business Review

JUNE 17, 2016

The business has a distinctive customer experience capability, a prowess at creating premium food and beverage products, and an ability to recruit and manage thousands of retail employees with high loyalty and low turnover. With all this in place, Starbucks can move with assurance to expand.

Company 8

Company Engineering Apparel Survey 8

Harvard Business Review

JULY 16, 2013

consumer durables & apparel, retailing, education, media, hotels, restaurants & leisure); Consumer Staples (e.g., chemicals, metals & mining, paper & forest products). consumer durables & apparel, retailing, education, media, hotels, restaurants & leisure); Consumer Staples (e.g.,

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Strategy Driven

OCTOBER 25, 2013

My client (a different chemical company) later had a similar explosion. Another energy industry client operated coal mines. The common denominator was open communications with customers, where other retail centers try to stifle mention of incidents. The process of strategy development is not esoteric.

Crisis Management 75

Crisis Management Crisis Risk Management Budgeting 75

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. And contrast that to Devon’s son who got out of college, chemical engineering degree, six figures. A couple of weeks ago, there was this operations officer and I said to the COO, “You gotta fire this guy. They know my stuff.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. And contrast that to Devon’s son who got out of college, chemical engineering degree, six figures. A couple of weeks ago, there was this operations officer and I said to the COO, “You gotta fire this guy. They know my stuff.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

JUNE 15, 2016

However, you’ve made the point that even though there are fewer intermediaries between supplier and restaurant, its operations can actually end up being more complex and fragmented, and therefore harder to control for safety. Operations in a Connected World. How can this be? Insight Center. Sponsored by Accenture.

Supply Chain 8

Supply Chain Price Globalization Outsourcing 8

Harvard Business Review

DECEMBER 20, 2011

So it's no wonder that business started to wake up to the serious danger that storms and shortages present to their operations, both from direct damage to property and from massive production interruptions (i.e., A list of floods that devastated lives, homes, and countries this year would be tragically long. business continuity").

Supply Chain 15

Supply Chain Apparel P&L Long-term 15

Harvard Business Review

SEPTEMBER 6, 2013

Lululemon, the upscale retailer of yoga clothing, is doing great. For years, the creative side of the company was the top priority, leaving things like finance, IT, and HR to suffer (yes, they tried to run their operations on spreadsheets). Downward Dog, Perhaps.

Supply Chain 8

Supply Chain Company Crisis Crisis Management 8

Harvard Business Review

MARCH 7, 2011

Shell Oil's downstream (refining and retail) businesses have rolled out a global implementation of enterprise software SAP with standard global processes (as the missionaries of BPM would preach). Chemical company Air Products has adopted nearly every approach for sustaining improvement from all four religions.

Six Sigma 15

Six Sigma BPM Process Hammer 15

Harvard Business Review

MARCH 22, 2017

Such a policy alone could have a major impact on companies operating in the United States. Some retailers that are big importers could see their net profits plummet by almost 80%, while exporters of manufactured goods could see their net profits soar by 50% or more (see these exhibits ). Take the idea of a U.S. Census Bureau data.

Supply Chain 10

Supply Chain Chemicals Uncertainty Policies 10

Harvard Business Review

APRIL 20, 2017

oil services provider McDermott International plans to build a fabrication yard at a Saudi Aramco shipping complex; Amazon bought the Middle East’s biggest online retailer Souq.com; and Boeing finalized its multi-billion dollar deal with Iran. Since Trump was elected, Dunkin Donuts has opened its first outlet in South Africa; U.S.

Depreciation 9

Depreciation Contingency Plans Policies Marketing 9

Harvard Business Review

DECEMBER 20, 2016

With the support of chemical companies , more than 170 countries also agreed to phase out HFCs , the high global-warming-potential chemicals used in air-conditioners and refrigerators everywhere. Nine big brands with operations in Ohio publicly pressed the state to reinstate energy efficiency and renewable energy portfolio standards.

Energy 8

Energy Banking Chemicals Globalization 8

Harvard Business Review

AUGUST 23, 2016

Boards of companies operating in the consumer discretionary industry have a disproportionately high representation of Democrats, while boards operating in the industrials and energy and utilities industries skew more Republican. apparel, automobiles, retailing, media, hotels, restaurants & leisure); Consumer Staples (e.g.,

Politics 8

Politics Committee Telecommunications Diversity 8