Harvard Business Review

MAY 2, 2013

Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. The role of management can be broadly thought of as the processes that tie these components together to produce value. The Rise of the CIO. But CIOs also need to not get caught up in the technology trap.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

JUNE 7, 2013

The findings are sobering: almost half of CEOs view their CIOs as out of step with the business and about the same percentage think IT should be a commodity service, purchased as needed. Talent management is critically important. So the good news is it represents more opportunity for others — people who want to be CIOs someday.

CIO 8

CIO Hamel Webinar Talent Management 8

The Horizons Tracker

JUNE 7, 2022

For instance, Singapore is regularly at the top of the Smart City Index , and a common feature of those at the top of these rankings is that they were also able to effectively manage the pandemic via smart technologies. It seems likely that technology will play a crucial role in achieving these ambitious goals. A smarter normal.

GDP 129

GDP Technology Policies Engineering 129

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Chartered Management Institute

MAY 15, 2012

When managers talk about social media the debate still seems to revolve around external uses of social technologies. This is typified by the kind of debate I participated in for Professional Manager back in February that asked whether social media was a waste of time.

CIO 76

CIO Media Participative Consensus 76

Harvard Business Review

JULY 23, 2013

But it should be the CIO''s job. It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. Because no one is managing the store. They must be identified and addressed, and information management is a huge part of this.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). A recent study (also from IBM) indicates that more than 70% of CMOs feel they are underprepared to manage the explosion of data and "lack true insight.".

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals. The nature of the workforce and management is shifting.

CIO 8

CIO CEO Outsourcing Agility 8

Harvard Business Review

MARCH 22, 2016

For example, the finance department approves what to buy, facilities maintains equipment, HR tells employees how to conserve energy, and marketing manages the company’s corporate sustainability reporting. Managing utilities has also become more complex as the energy landscape has evolved. At best, it can manage costs.

Company 8

Company Management CIO Energy 8

Harvard Business Review

MAY 29, 2017

Companies had not yet turned en masse to leverage social platforms like Facebook to advance their business goals. ” Nowadays, a company’s digital strategy practically drives the roadmap and goals of many departments, from marketing to sales to HR. CEOs recognize how much their digital strategy influences business goals.

CIO 11

CIO Survey Strategic Planning Technology 11

N2Growth Blog

DECEMBER 7, 2010

Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] However the goal is not to do it quickly, it's to do it well. Mike Myatt from N2Growth has this interesting blog entitled “To blog or not to blog“ [.]

Blog 296

Blog Content Media Brand 296

Harvard Business Review

DECEMBER 1, 2017

It’s no longer adequate or acceptable for CFOs to simply focus on managing the financial risks of a company. Some CFOs are working with their CISOs and CIOs to actually model their cyber exposure gap. The answer involves radically reframing one of the mainstays of the C-suite — the role of the CFO.

CFO 9

CFO CIO Budgeting Long-term 9

Harvard Business Review

APRIL 25, 2013

Both examples fit the conversation that should be going on in the C-suite, but isn''t, because it makes people nervous, and because people lose visibility and perspective of what is changing around them as they focus on their goals. Only a quarter of executives felt their CIO was performing above his or her peers.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

FEBRUARY 18, 2011

I came to understand the reason for a phenomenon I had been aware of for years: Medical-center CIOs who are MDs tend to be much better at stating unpleasant truths about IT systems than nonmedical CIOs. CIOs need to engage with the CEO's informal influencers to gain insights into the visibility of this topic in the C-suite.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

AUGUST 18, 2017

When we talk about “learning to love your job” or “managing yourself,” it’s often in the context of junior or midlevel roles. Jim Fowler and Jeff Smith talked about peripheral vision in relation to the chief information officer role (Fowler is currently CIO at General Electric, and Smith was formerly CIO at IBM).

Execution 14

Execution CIO Chief Information Officer Learning-by-Doing 14

Harvard Business Review

AUGUST 22, 2013

Most CIOs will tell you that they have no shortage of ideas to invest in — the hard part is whittling down to the right ones. Push that a bit further and what most CIOs say is that those ideas are in the form of project requests from business partners. Google''s CIO on How to Make Your IT Department Great. IT management'

Innovation 8

Innovation CIO ROI CTO 8

Harvard Business Review

JULY 16, 2014

As a consequence, CIOs work on go-to-market strategies as well as on acquiring and retaining new customers. Just recently, InfoWorld magazine pointed out that CIOs have split into two groups: those who are driving value and those who are still trapped inside the data center. IT management'

CIO 11

CIO Information Technology Forrester Technology 11

Harvard Business Review

JULY 22, 2014

This shift blurs the lines of control as supply chain, customer relationship management, and other data systems become subordinate sources for information critical to marketing success. These skills are now reaching beyond data analysis to encompass information architecture, application development, and technology project management.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

AUGUST 29, 2012

Managers who don’t give their employees choices in how to do their work are perceived as dictators or authoritarians,” Iyengar says. Managers who give employees limited choices in their approach to work (some options, but not too many) are perceived as both warm and competent. The Amazing IT Gender Gap (CIO Insight).

Real Estate 12

Real Estate Forrester CIO Metrics 12

Harvard Business Review

JULY 12, 2013

In 1973, Peter Drucker stated in his book Management: Tasks, Responsibilities, Practices, "Management is not culture-free, that is, part of the world of nature. What if our approach to leadership was to evolve into Drucker''s vision of "socially accountable and culturally embedded" management? It is a social function.

CIO 9

CIO Leadership Drucker Telecommunications 9

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. Different standards of project and portfolio management are also required with more flexibility in demand management and budgeting methods.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

OCTOBER 3, 2017

In particular, CIOs tell us that data scientists, security experts, and enterprise architects are hard to find. There is lots of evidence that teams like this have a very short on-ramp to value, though you need to manage us-and-them culture issues carefully. Managers lose the automatic right to “own” staff.

Technology 8

Technology Organization Incubator Content 8

Harvard Business Review

APRIL 9, 2014

It’s especially difficult if you’re not the one calling the shots (most managers don’t set their own compensation budgets). Whether it’s your decision or not, one thing is certain: it’s a critical part of a manager’s job to have frank and open discussions with employees about pay. What the experts say. Prepare for the conversation.

CIO 10

CIO How To Case Study B2B 10

Harvard Business Review

NOVEMBER 23, 2010

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Its the managers responsibility to lead their employees, manage performance, and provide guidance. Talk to managers, new hires, applicants, and many others. Im sick about it.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

NOVEMBER 23, 2010

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? It's the managers' responsibility to lead their employees, manage performance, and provide guidance. Talk to managers, new hires, applicants, and many others. I'm sick about it.

CIO 15

CIO Human Resources Talent Management Finance 15

Harvard Business Review

FEBRUARY 15, 2016

Executives have begun to understand that to build a great business, companies need a larger goal, one that transcends the traditional bottom line. Unfortunately, the challenge for leaders is that there is no formal management theory for how to build, leverage, and measure the level of passion in your employees. Insight Center.

Company 8

Company How To CIO Chief Operating Officer 8

Harvard Business Review

MARCH 1, 2016

If not, there are three things you should do to make sure that your salespeople understand and implement your strategy as you intended it, and that their actions are in line with your goals, not just the target they want to make. Make sure your salespeople pursue the right leads.

Strategy 8

Strategy Execution How To CRM 8

Leading Blog

MARCH 18, 2011

As a leader], you—not the IT department, nor the VP of IT, nor the chief information officer (CIO)—must understand, drive and be accountable for how technology is structured in order to reach the strategic goals of the operation….Technology

Chief Information Officer 279

Chief Information Officer CIO ROI Technology 279

Harvard Business Review

JUNE 19, 2013

But when I put the question to top management, well, they''re busy — not their problem, that''s for sure — and they refer me to the chief information officer or the chief technology officer. This is a management failure, not a technological problem. So who''s responsible for information security in your company?

Company 8

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 8

Harvard Business Review

MARCH 19, 2013

The investment, both in dollars and management commitment, can be large. CIOs stress the need to entirely remake data architecture and applications. Business managers scratch their heads — while insisting on knowing upfront what the pay-off will be from the spending and the potentially disruptive organizational change.

Planning 8

Planning Strategic Planning CIO Competitive Advantage 8

Harvard Business Review

SEPTEMBER 9, 2014

First, CIOs and technical leaders too often take a limited “tech-implementation” view and measure success on deployment metrics like live sites or licenses. They also need to ensure that the metrics and goals that describe adoption success are monitored, as well as to provide regular analytics on progress.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

APRIL 4, 2013

Those of us who believe that managers make better decisions when key data are presented visually tend to get very excited about all the innovation going on in the graphical display of information. The best case I can cite for this argument is Procter & Gamble, which has institutionalized data visualization as a primary tool of management.

Supply Chain 8

Supply Chain CIO Information Technology Information 8

Harvard Business Review

JUNE 23, 2017

Before starting any new data analysis initiative, ask: Is the goal to help improve business performance? According to KPMG’s 2016 CIO Survey , data analytics is the most in-demand technology skill for the second year running, but nearly 40% of IT leaders say they suffer from shortfalls in skills in this critical area.

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

JULY 4, 2012

What I heard surprised me, and may surprise you too: Fred Steingraber (Mayor of Kenilworth, IL and former CEO of management consultancy A.T. Kristin Russell (CIO of the State of Colorado and a former Oracle Vice President) turned down the highest paying IT job in the area to apply her talents at the State.

Leadership 12

Leadership CIO Politics Career 12

Harvard Business Review

JULY 25, 2013

It is all well and good — and true — to say that the role and mandate of the CIO are expanding. But too many organizations are stretching their Chief Information Officers (CIO) too thin. Today''s CIOs must learn to balance all of these personas. CIOs especially need: an integrative mind. focus and vision.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

JANUARY 14, 2015

I call this phenomenon “executive brownout” and the details of El-Erian’s departure (not to mention more recent reporting on the conduct of his co-CIO Bill Gross, who has also since resigned) only confirmed my opinion that he was very likely suffering from it.

CIO 8

CIO CFO Crisis Execution 8

Harvard Business Review

APRIL 16, 2013

Either there''s a bottom-up communications problem where the messages aren''t connecting with their targets, or there''s a top-down problem where management isn''t clear on what its message is. For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers. Create a Sense of Urgency.

Bottom-up 8

Bottom-up Press Release Sample Decentralization 8