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Breaking Through | A New Frontier of Technology and Innovation

N2Growth Blog

Blockchain, machine learning, artificial intelligence, augmented reality, 3D printing, and robotics are among the most important technologies of today’s rapidly changing world. The biggest crisis of the century, the COVID-19 pandemic, represents an excellent opportunity to deploy new technologies. Creativity is thinking up new things.

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Companies Should Use Covid To Ensure Better Customer Service

The Horizons Tracker

Winston Churchill famously remarked that we should never waste a crisis, and a recent study from the Institute of Customer Service argues that this is certainly true of the Covid pandemic. “But customers who have experienced a negative change in service are much less satisfied than other customers.” Nimble responses.

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October 2020 Leadership Development Carnival

Lead Change Blog

Rather than have the (internal) knee jerk/lizard brain reaction when seeing someone not wearing a mask, it’s time to flip it, and to thank those who do. What three lessons can we learn from her? Marcia shares: “ Coaxing vs. Challenging – do you know the difference? Once you get there you excel at what you do.

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April 2021 Leadership Development Carnival

Lead Change Blog

Liz writes: “ Do you find yourself reserving your input in meetings until after your team has shared or brainstormed? Are you allowing your team the flexibility to learn things on their own instead of communicating what you’ve already learned? Your silence may be doing more harm than good.

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The Big Picture of Business – Ethics… Good for Business

Strategy Driven

In order to succeed and thrive in modern society, all private and public sector entities must live by codes of ethics. Ethics and profits are not conflicting goals. Unethical dealings for short-term gain do not pay off in the long-run. We must learn to benefit from change management, not to become victims of it.

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Are You Playing With The Big Boys? Or Girls?

Rich Gee Group

Think of all the highly successful executives you know, who do they hang around with? Who do they have lunch with? Why do you think they do that? The easiest way for an adult to learn is to mimic other adults actions and behaviors. Watch what they do, how they react, how they take action. Unported License.

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Can better management and leadership nurse the NHS back to health?

Chartered Management Institute

According to a recent joint report from CMI and the Social Market Foundation , one in four senior NHS managers are seen as ineffective. So where better to learn how stronger leadership can make a difference than the North Staffordshire Combined Healthcare NHS Trust. As much as anything, this is a management story.