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Thank God for Bosses!

Nathan Magnuson

I should know, one of my jobs as an organizational development consultant is to help make bosses better bosses. Help Us Develop. Not all bosses have a development mindset, but the good ones absolutely do. I don’t think I’ll ever forget the time I sent $77 million to the wrong bank as a recent college grad.

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Don’t Be a Leader of Stupid Rules

Lead Change Blog

TD Bank created a “Kill a Stupid Rule” program; any employee who spotted a rule that kept employees from delighting customers got a fifty-dollar reward. Like TD Bank, make busting customer-restricting bureaucracy more valued than protecting those “sacred cows” long in need of slaughtering.

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Out Of The Crisis: The Deming Institute’s Response to COVID-19

Deming Institute

In the face of a common threat – whether it’s a community navigating a natural disaster or a company trying to avoid bankruptcy – people often find creative ways to cut through bureaucracy, remove barriers, and help each other in ways that are remarkably efficient and unselfish. Please, Share Your Story.

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Bureaucracy is a Bogeyman

Harvard Business Review

The dictionary says bureaucracy is a means of coordinating activities through standardized rules and procedures. We might not like the idea of Italian bureaucracy very much, but it beats having Silvio Berlusconi in charge. And I always push back when they say bureaucracy is the problem. What exactly is going wrong, I ask them?

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Measurement Culture & Five Common Traits of High-Performing Organizations

Strategy Driven

Employees are not present to serve management or reinforce bureaucracy. The Leadership Development Practitioner as a Change Agent. ATD awarded Phillips its highest honor, Distinguished Contribution to Workplace Learning and Development. Empowering Style Leadership : Leaders communicate with respect and lead by example.

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If Greece Embraces Uncertainty, Innovation Will Follow

Harvard Business Review

Many politicians and commentators mention two critical factors in accomplishing this: increasing innovative capacity and reducing bureaucracy. Second, bureaucracy, laws, and rules exert particular influence in Greece because they help make life more structured and less uncertain.

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What Separates a Good Data Scientist from a Great One

Harvard Business Review

Great data scientists, on the other hand, develop new insights about the larger world. They certainly use data to develop those insights, but that is not the point. For example, great data scientists are interested in many things and develop networks of people with different perspectives than their own.