Skip Prichard

JUNE 22, 2020

Companies with a healthy culture gain a positive reputation, not only among employees, but also with customers and the market. Left to its own devices, culture often bubbles up negatively, hurting the growth and success of the company. It must be defined up front with careful alignment to everything the organization does.

How To 112

How To Middle Management Reputation Short-term 112

Strategy Driven

FEBRUARY 18, 2015

Kindness – not a word historically associated with corporations, those bastions of male verve – is now being equated with the bottom line. And yet we continue assuming the bottom line is about minimizing costs and maximizing profit. How Kindness Can Effect Our Bottom Line. Bottom line decreasing due to competition?

Bottom-up 50

Bottom-up Active Listening Conference Learning-by-Doing 50

Strategy Driven

JANUARY 5, 2015

Often referred to as pacesetters, companies that have chosen to embrace and engage cloud, analytics, mobile, and social strategies are cleaning the clock of their competitors who have chosen the path of cautious resistance or even abstinence. YOUR BOTTOM LINE: Now is the time to get your social mojo working in your favor.

Competitive Advantage 50

Competitive Advantage Trends Bottom-up Loyalty 50

N2Growth Blog

NOVEMBER 16, 2010

Don’t utilize your competitions practices, but rather innovate around them and improve upon them to create an advantage that can be leveraged in the market. A solution that is situationally appropriate and highly adaptable to unanticipated stresses is, in a way, “best&# , but rarely shows up in the “solutions&# literature.

Blog 334

Blog Outsourcing Competitive Advantage Innovation 334

Strategy Driven

JANUARY 5, 2011

Masters of Loyalty explores how professional salespeople can move customers beyond being merely satisfied to true loyalty such that they have stopped shopping and are highly resistant to competitors’ appeals. Email This Post | Print Post | Sign up for our Email Newsletter Speak Your Mind Tell us what youre thinking.

Consultative 50

Consultative Newsletter Bottom-up Loyalty 50

Strategy Driven

OCTOBER 8, 2012

Jeffrey, I am a marketing and sales rep for a company that sells emergency cleanup services. Given the nature of what we do, my biggest challenge is coming up with objectives for each visit. But the bottom line is whatever that person has read is an insight into his or her thought process. Do you have any advice for me?

Video 50

Video Objective Loyalty B2B 50

Harvard Business Review

JANUARY 29, 2013

Are analytics internally marketed and perceived as diagnostics for helping people and processes perform "better"? Accountability flows up from the bottom; authority flows down from the top. The emerging cultural challenge for leadership is whether analytics-driven accountability cuts both ways. Culture matters enormously.

Resistance 8

Resistance Organization Supply Chain CRM 8

Harvard Business Review

OCTOBER 5, 2018

From leadership transitions and restructurings, to mergers and acquisitions, to regulatory changes, there seems to be constant unrest in the workforce. When employees don’t understand why changes are happening, it can be a barrier to driving ownership and commitment and can even result in resistance or push back.

Resistance 14

Resistance Commitment Uncertainty Restructuring 14

Steve Farber

MARCH 25, 2009

Ken and I had never met, but he had read my first two books and had done his best to apply the ideas and practices of Extreme Leadership to the way he’d led his team. “So the advice I’m looking for is this: “How do you get back up?&#. To their culture, their work ethic, their camaraderie. We all know it.

Mentor 40

Mentor Advice Bottom-up Crisis 40

Harvard Business Review

JUNE 30, 2016

We were reminded of this a few years ago, when we studied a major European conglomerate with more than 50 distinct businesses spread across dozens of markets. The bottom line: Great leaders fight entropy and are willing to step up to a 10X decision to invest in game-changing capabilities. We soon figured out why.

Supply Chain 11

Supply Chain Company IPO Talent Management 11

Harvard Business Review

APRIL 15, 2013

Fact: When it comes to marketing spending, analog still outstrips digital by a factor of three to one. Digital marketing provides targeted reach and measurable impact. Innovative digital marketing approaches in social media, CRM, and other areas dominate the discussion. Shouldn''t CMOs and all marketers be shocked by this?

CIO 8

CIO Marketing CRM Information Technology 8

Harvard Business Review

AUGUST 28, 2017

While investment in AI is heating up, corporate adoption of AI technologies is still lagging. Believe the hype that AI can potentially boost your top and bottom line. times more likely than others to say they expect to grow their profit margin by up to five points more than industry peers. Furthermore, early AI adopters are 3.5

Survey 10

Survey Execution First-mover Advantage Technology 10

N2Growth Blog

JUNE 11, 2010

If you’re still asking these questions WAKE-UP – get your head out of the sand, and stop broadcasting your ignorance. I’m going to tell you the cold hard truth about social media…what you need to know that most people won’t tell you. Can you generate an increase in revenue and brand equity with social media?

Media 407

Media Influence Blog Real Estate 407

Harvard Business Review

NOVEMBER 30, 2016

Women make up half the U.S. It boosts bottom-line results , drives growth with new customer insights, and enhances productivity with better talent acquisition and retention. When it comes to gender balance, a lot of people don’t get it, don’t like it, or, frankly, resist it. Leadership is changing — fast.

CEO 8

CEO Company Bottom-up Learning-by-Doing 8

N2Growth Blog

SEPTEMBER 19, 2010

Bottom line…If you’re a leader and not an avid reader, you’re wrong. Up until a few years ago Rick Warren read a book every single day. Did you know that the average American only reads one book a year? Contrast this with the fact that CEOs of Fortune 500 companies read an average of four to five books a month.

Blog 419

Blog Open-book Library Learning-by-Doing 419

Harvard Business Review

JULY 19, 2016

The late psychoanalyst Joyce McDougall described a “ theater of the mind ” whose script is written in childhood and reprised subconsciously in other settings as the child grows up. He saw his team as family and friends, while the company president used words such as “head count” and “bottom 5% of performers.”

Self-aware 8

Self-aware Micromanagement CEO Influence 8

Harvard Business Review

JUNE 5, 2014

In early April, following the news of faulty ignition switches and recall of more than 6 million cars, GM CEO Mary Barra announced a “Speak Up for Safety” program. “GM As Harvard Business School professor David Garvin explains, “Culture is remarkably durable and resistant to change.”

Root Cause Analysis 8

Root Cause Analysis Edmondson Industry CEO 8

In the CEO Afterlife

NOVEMBER 4, 2012

As an ex-ad man and a lifelong aficionado of great creative, whether it is art or copy, I could not resist the urge to check it out. Linds gave up the studio and spent his remaining days walking Auckland’s Hauraki Gulf, taking pictures, drawing, making music and writing about living and dying. To resist the urge to self-censor.

Advertising 265

Advertising Creativity Industry Bottom-up 265

Anese Cavanaugh

APRIL 16, 2009

Here’s the thing, I’m happy to share, (after all, I had the song “Express Yourself” dedicated to me in 2003 by my leadership group), for these articles though, I’ve just been more prone to making it about the content and you. but rather I lean into the term “fully engaged.”

Self-aware 70

Self-aware Learning-by-Doing Commitment Magazine 70

Harvard Business Review

OCTOBER 15, 2012

By definition, an insurgency consists of a small and less-powerful force seeking to overturn the leadership of a much larger and more powerful institution. After nine months of negotiating, he gave up on the usual channels, wrote a catchy song, and posted it on YouTube. Sometimes it starts out in the field.

Brand 15

Brand PR Strategy Politics 15

Harvard Business Review

OCTOBER 16, 2013

When people actually believe that balance benefits their business, resistance to targets diminishes. Whether it’s about leadership and talent, or customers and innovation, identifying and communicating an inclusive aspirational vision – to both men and women – is key. Targets are like a red flag to a bull for these men and women.

Diversity 8

Diversity Bottom-up Class Skills 8

In the CEO Afterlife

APRIL 10, 2011

Leadership. Bottom line? Kraft’s Worldwide CEO is a lawyer who came up through the legal department. Check their market cap and reputation for innovation. Don’t resist entry-level sales. Less than two years and I was in marketing. Leadership. In the CEO Afterlife. Main menu Home. There’s a link.

CEO 170

CEO Advice Company Competitive Advantage 170

N2Growth Blog

SEPTEMBER 24, 2010

Bottom line: I’m not sure that the collective body of those who have uttered the mantra of “Culture Trumps Strategy&# actually disagree with me on anything other than how we choose to express our views. Of course, strategy without a good culture is like pushing a rock up hill. Very little in life is either/or.

Blog 366

Blog Strategy Brand Bottom-up 366

Skip Prichard

JULY 15, 2019

Brandt, CEO and founder of The MPI Group and an award-winning journalist, has devoted more than two decades to studying leadership in effective, purpose-driven organizations. In the real world, of course, change is not easy, and resistance is not only common, but to be expected. How did we become such nincompoops? Will it ever stop?

How To 77

How To Middle Management Innovation Technology 77

Harvard Business Review

MAY 14, 2014

As a 2013 HBR article explained, “Conglomerates may be regarded as dinosaurs in the developed world, but in emerging markets, diversified business groups continue to thrive.”. Conglomerates resist this approach, combining more diverse businesses and allowing them separate decision-making structures. The article, by J.

IPO 10

IPO Welch Strategy Long-term 10