Harvard Business Review

AUGUST 4, 2014

Declaring he’d cull up to 100 brands — many of which he’d acquired and developed — P&G CEO A.G. P&G is cutting its global brand portfolio by more than half. “Importantly, this will be a much simpler, much less complex company of leading brands that’s easier to manage and operate.”

Brand 8

Brand DCF IRR NPV 8

Harvard Business Review

JUNE 5, 2012

Most companies sabotage their own innovation processes without meaning to. Innovation is episodic. We've all seen this movie: A few people in the organization have a burning desire to foster more innovation, or a different kind of innovation, so they invent a new process. It's easy to ax innovation. What to do?

Process 15

Process Innovation Diversity Budgeting 15

Harvard Business Review

JULY 8, 2011

I think they'd benefit from a quick look back at a failed innovation Google quietly DNR'ed. It offers a sobering reality check for anyone who believes that great people, great skills, great wealth, a great brand, and a great opportunity invariably lead to great innovation, They don't. Not even for Google. Nothing much happened.

Innovation 15

Innovation Health Care Core Competence Media 15

Harvard Business Review

DECEMBER 17, 2013

You also have to retain, direct, and eventually promote them — something that managers from other backgrounds can find daunting. Modern design schools increasingly encourage this, demanding that graduates be familiar not just with a traditional creative skillset, but with ethnography, finance, coding, and a host of other competencies.

Management 8

Management Creativity Licensing Core Competence 8

In the CEO Afterlife

APRIL 22, 2015

Leaders ought to be wary about bringing change to vibrant cultures, the positioning of brands, and effective business models. I consider Google a tier-one innovator. At Zappos, CEO Tony Hsieh has set his cultural sights on a holacracy management system a radical change from conventional structures. Is Zappos there yet?

Brand 100

Brand Core Competence Retail Advertising 100

Harvard Business Review

NOVEMBER 21, 2011

Brand managers and customer care leaders beware. But for firms strategically managing customer service ecosystem expectations, however, that choice might reinforce rather than undermine a branded "user experience" of discreet complaint resolution. Everyone looks good. Not to do so is perverse.

Disintermediation 15

Disintermediation Call Center Core Competence Incentives 15

Harvard Business Review

JULY 9, 2014

Where marketing is more in charge, R&D’s complaints tend to be about a lack of imagination, of too many incremental innovations. So when it comes to new-product development, which function should have greater influence with the senior management team, R&D or marketing? Researchers have strong feelings about this.

Marketing 8

Marketing Power Short-term Long-term 8

Harvard Business Review

MARCH 26, 2012

In the HBR article, " A Reverse Innovation Playbook " (April 2012) and our forthcoming book, Reverse Innovation , my co-author, Chris Trimble, and I elaborate on how western multinationals can overcome their dominant logic. So innovation and learning will move from rich countries to poor countries. What is your company's score?

Chief Technology Officer 13

Chief Technology Officer CTO Constraint Engineering 13

Mark Sanborn

JANUARY 12, 2022

And here is the brand promise that drives it all: At High Point University, every student receives an extraordinary education in an inspiring environment with caring people. . So how did he meet the challenge of changing the staid academic culture to one that is today unique and innovative? Even more astonishing?

Case Study 83

Case Study Education Learning-by-Doing Brand 83

Harvard Business Review

DECEMBER 2, 2015

Makiko Eda, president of Intel Japan and VP of Sales and Marketing, points to her success driving brand awareness and profits throughout Asia-Pacific markets. reveals to be a core competency of global executives. What does it take for emerging-market female talent to break into the executive ranks of a U.S.-based

Core Competence 8

Core Competence Emotional Intelligence Globalization Marketing 8

Jesse Lyn Stoner Blog

MARCH 4, 2013

Dan McCarthy of Great Leadership says, “A lot of leaders make the mistake of using the same conflict management strategy for all kinds of conflict. According to Art Petty of Managing Excellence , we live and work in a world filled with chaos and turbulence and must plan and prepare for instability, disruption, and chaos in advance.

Leadership Development 205

Leadership Development Development Leadership 360-Degree Feedback 205

Harvard Business Review

JANUARY 15, 2018

And they face an even greater challenge: maintaining flawless consistency, while simultaneously being innovative and cutting-edge. The preparations, produced by small teams or individual cooks, are progressively assembled, with sous-chefs (akin to middle managers) controlling the quality at every step.

Innovation 8

Innovation Project Creativity Open-book 8

Harvard Business Review

MAY 8, 2012

The company's core competency is branding and identifying customer pain points. In response, the management team made a counterintuitive move: It outsourced network installation, maintenance, and service to Ericsson, Nokia, and Siemens, and chose IBM to build and manage its IT systems. In the U.S.,

Outsourcing 10

Outsourcing Wireless Telecommunications Core Competence 10

Harvard Business Review

MAY 31, 2011

On recent visits to India, we have found that "innovation" is the buzzword on everybody's lips. President Pratibha Patil has even declared 2010-2020 as India's " Decade of Innovation." Biocon is one Indian company that is adapting well to this new global reality by embracing a polycentric innovation model.

Shaw 13

Shaw Globalization Innovation Entrepreneur 13

Harvard Business Review

MARCH 12, 2014

Customer tracking data is typically sent to the location analytics vendor where it is analyzed and accessed via online dashboards that provide actionable data tailored to the needs of specific employees — from the store manager to the executive C-suite. Already, the scale of data collected by early adopters of this technology is staggering.

Retail 8

Retail Customer Intimacy Apparel Wireless 8

Harvard Business Review

OCTOBER 30, 2013

Although the comparison may seem incongruous, in my life as a management consultant, the phrase “Eddie Would Go” often comes to mind when I look at the way managers and companies make risky, high-stakes decisions. It is not a core competence you can build or acquire. Nor is it necessarily rational.

Christensen 8

Christensen Core Competence Brand Price 8

Harvard Business Review

JANUARY 18, 2011

And in the 90's, as China's economy began to boom, this generation looked to Western brands to express their prosperity and modernity. New policies promoting "indigenous innovation" and transfer of technology from Western corporations to state-owned Chinese companies locked in government dominance. To be modern was to be pro-Western.

Policies 12

Policies Politics Core Competence Globalization 12