Harvard Business Review

FEBRUARY 17, 2012

She also receives a goodwill discount voucher of 10% as part of the store's customer loyalty initiative. Over the last ten years we have been researching deshopping in Britain through two mass market retail case studies and surveys of 150 independent retailers and over 500 consumers. Watchfulness.

Retail 13

Retail Mass Marketing Customer Loyalty Discount 13

Strategy Driven

NOVEMBER 8, 2010

This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. Social media and community collaboration bring many benefits, including brand-building, customer loyalty and retention, cost reductions, improved productivity, and revenue growth.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

SEPTEMBER 2, 2016

Show your loyalty. Case Study #1: Tend to your primary work relationship by finding solutions to your boss’s problems. Case Study #2: Make your boss look good by being an exemplary employee — and don’t force a relationship with your boss’s boss. Principles to Remember.

Career 13

Career Bond Case Study CEO 13

Harvard Business Review

APRIL 7, 2014

In the software industry, giants like Microsoft, SAP, Oracle, and IBM have all invested heavily in the cloud technologies that are disrupting software. Albert Hirschman described this phenomenon in his essay, Exit, Voice, and Loyalty. In car rentals, firms like Hertz and Enterprise are making bets on car-sharing operations.

Disruptive Innovation 8

Disruptive Innovation Airlines Tactics Tools 8

Strategy Driven

JUNE 10, 2019

Case studies. Promote Customer Loyalty. In addition to providing a high-quality product/service at good value for money and with excellent customer service, you can keep hold of your customer with the use of a customer loyalty program. There are many different types of content to consider, including: Videos. Infographics.

Industry 51

Industry Customer Loyalty How To Loyalty 51

Harvard Business Review

DECEMBER 1, 2010

Thanks to internet and mobile technology, we can now work where and when we want, they argue. Case Study #1: Creating a unique job share. Case Study #2: Taking time off for personal development. Case Study #3: Setting the precedent. She believes that flexibility garners loyalty in employees.

Proposal 15

Proposal Case Study Policies Long-term 15

Harvard Business Review

DECEMBER 19, 2014

Editor’s note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. “Think about the pay-per-test innovation: We invented it in response to customer complaints, and it won us fantastic loyalty and retention.”

Case Study 10

Case Study Price Chemicals Strategy 10

N2Growth Blog

JANUARY 18, 2011

The beautiful thing about your story is it makes for a wonderful case study. Patronizing, belittling or sarcastic leaders forgo trust and loyalty to prop-up their ego – big mistake. No One Should Have To Work Under The Adverse Conditions Of A Poor Manager Or Supervisor! Congratulations to you Sir. Thanks for sharing Bert.

Leadership 419

Leadership CEO Blog Learning-by-Doing 419

Harvard Business Review

MARCH 18, 2016

Managers understand that having employees who understand the latest tools and technologies is vital to keeping a company competitive. Also, relieving trainees of work duties signals a commitment to an employee’s career growth which can reap benefits in terms of long-term employee loyalty. The field of big data changes fast.

Training 8

Training Learning Curve Incubator Long-term 8

Strategy Driven

MARCH 11, 2011

The company cried ‘case study’ from the very beginning, when it segued from the former Houston Natural Gas moniker. These observations are intended to contextualize the Enron case studies in broader terms than were reported in the news media: Conditions Which Allowed It to Occur.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57