Strategy Driven

FEBRUARY 6, 2015

Quality is not something that managers assign others to achieve. It is a mindset that permeates organizations from top-down as well as bottom-up. Rather than assume all is wrong or right with an organization and take a defensive posture, management must view quality as essential to their economic survival or growth.

Quality 50

Quality Metrics Strategic Planning TQM 50

Harvard Business Review

DECEMBER 20, 2016

In virtually every country across the globe, a broad range of governmental and ethical issues directly and immediately shape what companies can and cannot do. CEO acumen on business-in-society issues is thus imperative in addressing fundamental corporate issues, from business strategy to compliance to ethical standards to risk management.

CEO 8

CEO Ethics Chief Financial Officer Supply Chain 8

Harvard Business Review

JULY 17, 2012

How could he have thought that covering up Jerry Sandusky's repeated offenses would help him reach that goal? Why do otherwise intelligent people seem to believe that they are protecting their reputation by covering up the truth when they are actually making things even worse? That doesn't mean that there won't be slip-ups.

Reputation 15

Reputation Management Ethics Risk Management 15

Harvard Business Review

OCTOBER 10, 2017

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. Workers were carefully trained to follow processes exactly as they were laid out. We demoted calling scripts from “mandatory manuals” to “useful guides,” reducing pressure to follow them.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

OCTOBER 6, 2016

The grueling testimonies from CEO John Stumpf, coupled with insights from my industry-wide research into the culture and mindsets of bankers, suggest there is a blind spot among senior leaders at Wells Fargo, as well as deterrents to speaking up among the rank and file. ” Deterrents to speaking up.

Banking 10

Banking Committee Leadership Ethics 10

Harvard Business Review

JULY 17, 2012

How could he have thought that covering up Jerry Sandusky's repeated offenses would help him reach that goal? Why do otherwise intelligent people seem to believe that they are protecting their reputation by covering up the truth when they are actually making things even worse? That doesn't mean that there won't be slip-ups.

Reputation 10

Reputation Management Ethics Risk Management 10

Harvard Business Review

FEBRUARY 7, 2018

Our growing reliance on so many intelligent, connected devices is opening up the possibility of global-scale shutdowns. The good news is that natural disasters themselves, which Munich Re says caused $330 billion in economic losses globally in 2017, provide a template for how to mitigate the growing and catastrophic risk posed by AI.

Insurance 8

Insurance Contingency Plans Globalization Ethics 8

Harvard Business Review

OCTOBER 11, 2013

The argument makes intuitive sense, and leverage ratios provide a clear quantitative measure for regulators to monitor, so regulations have followed. But leverage ratios aren’t the only risk factors that matter. The result was an intense focus on risk, including risks related to ethical standards.

Incentives 8

Incentives Banking Ethics IPO 8

Harvard Business Review

APRIL 28, 2014

Ethics alert: this account is shamelessly self-plagiarized from something I wrote a few years ago.). When evidence piles up that contradicts the paradigm, a science sometimes needs to go through the painful process of a paradigm shift. That evidence has just kept on piling up in finance. Economy Finance Risk management'

Cooper 9

Cooper Finance Open-book Risk Management 9

Strategy Driven

AUGUST 1, 2014

When people pose the following questions or statements, there often lurk sarcasm or hidden agendas behind the ‘seemingly innocent’ comments. Ethics and standards… those are for chumps. Money covers up a lot of ills. The savvy business executive or advisor will offer pro-active follow-ups.

Budgeting 73

Budgeting Risk Management Quality Strategic Planning 73

Great Leadership By Dan

SEPTEMBER 3, 2013

For this month’s edition, I asked an all-star cadre of leadership development bloggers, authors, and consultants to submit an answer to the following question: “We all know that individual development plans (IDPs) need to be tailored for each leader. By becoming aware of when we "walk up the ladder," we can lead more effectively.”.

Leadership Development 283

Leadership Development Development Planning Self-aware 283

Harvard Business Review

MAY 31, 2012

With regulators emboldened by Wal-Mart's debacle, corporations must embrace the lessons of the cover-up and implement preventive and reporting measures. Boards of Directors must express their commitment to a zero-tolerance policy toward corruption in the form of a formal Codes of Ethics or Conduct. Commit to zero tolerance and say so.

Execution 12

Execution Retail Report Policies 12

Harvard Business Review

DECEMBER 20, 2010

By tying people's hands with inflexible rules and restrictions, the attorneys, like the prohibitionists, are setting themselves up for a slew of unintended consequences — creating a subculture of information cheats. Those inside follow the restrictive guidelines, but to the competitive detriment of their employer.

Competitive Intelligence 14

Competitive Intelligence Guidelines Survey Information 14

Harvard Business Review

SEPTEMBER 27, 2012

The following two critical trends for major companies in the U.S. The general counsel, not the senior partner in the law firm, is now often the go-to counselor for the CEO and the board on law, ethics, public policy, corporate citizenship, and country and geopolitical risk.

Chief Financial Officer 8

Chief Financial Officer Trends Crisis Definition 8

Harvard Business Review

NOVEMBER 14, 2016

An important part of your job as a manager is making sure everyone on your team has the right amount of work. It’s tempting to give the workhorse more projects than others (especially if she’ll get them done the fastest) or to ease up on someone who is struggling, but you also need to be fair. Have a plan.

Delegation 8

Delegation Project Team Short-term 8

Strategy Driven

FEBRUARY 3, 2012

In many professions, the idea of full-scope, sophisticated positioning has been foreign up until now. Be it a ‘necessary evil’ or not, corporate imaging activity can be accomplished with skill and success…provided that organizations follow the advice of professional communicators. Risk management team.

Positioning 50

Positioning Company Strategic Planning Guidelines 50