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Key Elements for a Successful Employee Training Program

HR Digest

In fact, a well-designed training program can lead to increased productivity, improved job performance, and even higher retention rates. Is it increasing revenue, improving customer satisfaction, or enhancing operational efficiency? Use surveys, interviews, or focus groups to gather their insights and opinions.

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Capturing the Innovation Mindset at Bally Technologies

Harvard Business Review

Bally Technologies , a leading provider of gaming systems for casinos, has earned more than 60 awards for innovation in just the last four years. How did Bally Technologies do it? But while the foundational elements are the same, Bally Technologies uses them in a distinct way. Through an innovation excellence framework.

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The GOP Needs a New Product, Not a New Brand

Harvard Business Review

It could well be that a charismatic candidate who appealed to minorities, made better use of campaign technology, and embraced some modest policy changes (mainly on immigration and gay marriage) could sweep Republicans back into the White House. And because all of us at HBR have A.G. Lafley and Roger L.

Brand 8
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Understanding Customers in the Solution Economy

Harvard Business Review

Companies in all varieties of B2B markets have moved beyond selling products and services to offering complete "solutions" to their customers. Alstom keeps trains ready to run each morning for railroad operators rather than just selling the rolling stock to them. Traditional research techniques (surveys, focus groups etc.)

B2B 14
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Help Your Team Understand What Data Is and Isn’t Good For

Harvard Business Review

The prevailing thought is that more data is better, especially given advancements in tools and technologies such as artificial intelligence and predictive analytics. In my conversations with business leaders about how they use data analytics, a primary focus is on technical, large-scale systems. Insight Center.

Team 12
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Top Ten Pitfalls to Avoid When Going Social in the Business World.

Strategy Driven

This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. That is to say, you’re not going to prosper if your products and services are designed solely by folks on the inside. We are on the cusp of a new business era.

Media 50
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How Domino’s Pizza Reinvented Itself

Harvard Business Review

I spent the last 18 months researching and writing a book on how organizations and leaders can do extraordinary things, even if they operate in pretty ordinary fields. Doyle’s talk was titled, “How to Transform a Legacy Company into a Technology-Enabled, Nimble, Category-Disrupting Machine” — and it delivered.

CEO 8