How to Conduct a Behavioral Interview

Chart Your Course

Listen for extraordinary efforts in responding to customer needs and wants to insure satisfaction. Additonal resources: How to Interview and Hire Top People Each and Every Time. By Jennifer C. Zamecki.

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You Are The Company’s Greatest Asset

Women on Business

This is of course a worst case scenario but the purpose of insurance planning is to prevent the worst case scenario. To prevent harm to the business in the event of losing one of these employees insurance companies offer Key Man Insurance. These policies insure the company for the potential loss that would occur if the owner or employee died or was no longer able to work due to injury or sickness. The number of people choosing to work for themselves continues to rise.

Top 25 Companies for Pay and Perks (USA Today)

Chart Your Course

Naturally, the list features companies that pay well, but what stands out are the responsive and often creative benefits — everything from flex-time and work-from-home options to more esoteric perks like pet insurance and onsite hair salons. The top 25 companies for pay and perks.

7 Ways to Keep Your Employees Motivated and Happy at Work

Chart Your Course

This can save the company money in the long run when it comes to health insurance premiums since healthy employees typically file less health insurance claims. Do your employees enjoy their work environment?

A Lean Look at Value

Leading Blog

Desperate to make the most of scarce resources, they began a relentless campaign to eradicate any expenses or activities that didn’t contribute directly to the value that customers would willingly to pay for. This applies in any industry, whether the workpiece is a manufactured product, a meal in preparation, or an insurance claim under review. In an insurance company, it’s the representatives that are on the phone handling customer claims. Human Resources

Employee Assistance Programs – Serving the Organization or the Employee?

Modern Servant Leader

As a result, most health insurance providers offer a reduced rates for employers with EAPs in place. However, if Human Resources and managers are not trained to recognize opportunities and share the benefits of an EAP, the program is likely primarily meeting employer needs.

The Rules of Retention

Chart Your Course

They pay entry level employees, cashiers, and store managers 50 percent more than market average, and offer coveted health insurance, among other perks. Employee dissatisfaction is on the rise, especially among entry-level and mid-level employees.

Which is best Obamacare or the Affordable Care Act?

ReThink HR

” On October 1, the new Health Insurance Exchange systems began within various states in our union facing glitches, errors and problems. Funny Human Resources Affordable Care Act Jimmy Kimmel Open Enrollment Which is best ObamaCare

What Every Leader Should Know About Organization Culture

Lead Change Blog

Perhaps you are familiar with a popular insurance company TV ad based on the concept of “paying it forward.” Mary''s mission is to transform corporations to be a place where employees are valued for the precious human resources they are. Your behaviors are contagious.

On the Job Training

Execupundit

Human Resources professionals. Insurance executives. Surgeons. Undercover cops. Symphony managers. City managers. Army generals. Lawyers. Judges. Small business executives. First-line supervisors. Would-be supervisors. Nurses. Labor union presidents. Police chiefs. Secretaries.

Using Healthcare Performance Management as a Business Strategy

Strategy Driven

Explore how Healthcare Performance Management (HPM), combined with self-insurance, can empower organizations not only to better manage their governance, risk and compliance exposures, but also to deliver bottom-line business value to a company.

Meet the Wellness Programs That Save Companies Money

Harvard Business Review

Rather, it’s what type of wellness program can reduce claims and thereby lower insurance premiums. Enrolling the chronically ill in disease-management programs that ensure they get appropriate care has the most potential to reduce insurance premiums.

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The Secret to Ticking People Off Before You Even Get Started

ReImagine Work

Treat each other humanly. As I handed the receiving technician my intake materials she saw my insurance card and said, “Yeah, they won’t cover these tests.” had called my insurance company just last week to check if they would pay for tests at this facility.

Do Most Hospitals Benefit from Directly Employing Physicians?

Harvard Business Review

The “meaningful use” provisions of the HITECH Act of 2009 provided both incentives and penalties for physicians to adopt electronic records, but hospitals and very corporate enterprises had more resources to comply with meaningful-use requirements. A third apparent motivation was to corner the local physician market in order to obtain more favorable rates from health insurers. Pursue reality-based contracts with insurers. Peter Dazeley/Getty Images.

The GOP’s Wellness Bill Would Give Employers Too Much Power

Harvard Business Review

Self-insured employers (those who establish their own funds to cover the medical expenses of employees and their families and only use insurance carriers for administration and, if they have stop-gap insurance, to cover expenses if their fund runs out) still would not see individual results, due to the Health Insurance Portability and Accountability Act (HIPAA). Policy Human resource management Health Digital Article

7 Ways to Improve Employee Development Programs

Harvard Business Review

As Annette Thompson, Senior Vice President & Chief Learning Officer at Farmers Insurance pointed out in an interview, avoiding information overload is vital, so organizations must strike a balance between giving the right information versus giving too much.

How Managers Can Promote Healthy Discussions About Race

Harvard Business Review

One company my firm worked with in the insurance sector engaged in customized diversity and inclusion training over the course of three years. If employee resource groups exist, ask for feedback about retention or mentoring. Diversity Race Human resource management Article

Preview Thursday: Clarity First

Lead Change Blog

Audiences giving her high ratings have included groups such as MassMutual, Lenovo, Young Presidents’ Organization, Society for Human Resource Management, and the Association for Manufacturing Excellence.

Large Employers Are Key to Reforming Health Care

Harvard Business Review

This is confusing for both employers purchasing health insurance coverage for their employees and their dependents and for individuals seeking care. Economy Human resource management Digital Article

How to Design a Corporate Wellness Plan That Actually Works

Harvard Business Review

But providing feedback reports that remind employees that smoking, not exercising, or being overweight is unhealthy does not motivate change unless workers are given the tools and resources to actually change and track their behaviors.

We Need to Move Beyond the Employee vs. Contractor Debate

Harvard Business Review

The McKinsey report suggests that new intermediaries may emerge to serve the needs for freelancers’ insurance, retirement plans, etc. ” Human resource management Policy Technology ArticleMatthew Wiebe.

Companies Want to Disclose Employee Health Data to Shareholders, and It’s a Bad Idea

Harvard Business Review

But many employers might decide that other priorities, privacy concerns, and resource limitations preclude finding follow-up care for employees. Human resource management Personnel policies Digital Article

Simple Digital Technologies Can Reduce Health Care Costs

Harvard Business Review

These solutions are new to market and some of them may not be included in the standard offerings of your health insurer or third-party administrator. While pay-for-performance is an attractive structure because it generally aligns incentives and ensures that resources are allocated efficiently, it may not be a feasible model for all diseases and services. Human resource management Technology Digital Article

What Employers Can Do to Accelerate Health Care Reform

Harvard Business Review

Human resource management Operations management Supply chain Article

5 Tips For Brand Survival In Today's Social Climate

Eric Jacobson

Debbie Laskey developed her brand marketing and communications expertise while working in the high-tech industry, the Consumer Marketing Department at Disneyland Paris in France, the nonprofit arena, and the insurance industry.

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The Danger of Wellness Programs: Don't Become the Next Penn State

Harvard Business Review

Penn State University''s wellness program has become every human resources director''s worst nightmare: national news. Health Human resources

Where Do They Go To Get Business Advice?

Strategy Driven

More often than not, they reach toward the wrong resources, the untied advisors and sources that send them down rabbit holes. The lower numbers represent introductory resources. Banking, insurance benefits, human resources, etc.

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Substitute Doctors Are Becoming More Common. What Do We Know About Their Quality of Care?

Harvard Business Review

A number of factors have stimulated demand for locum tenens, including increasing demand for clinical services from newly insured patients, physician shortages , and increasing consolidation of physician practices and health systems (this results in more physicians being employed by multi-specialty group practices and hospitals, which have higher physician turnover than smaller practices). William Whitehurst/Getty Images.

How to Handle Work When Your Child Is Sick

Harvard Business Review

But acknowledging that you and your child are both human, and therefore will become ill, is the critical first step to avoiding crises and undue stress. Put key resources in place ahead of when you need them, and you’ll avoid undue emergency. Find — and budget in — the resources. But to the practical and financial extent possible, try to find the extra resources that will help sustain your family and performance when your child is ill.

StrategyDriven Editorial Perspective – Gather Ye Sugar Plums While Ye May; Your Personal Discretionary Budget will be Impacted by Washington

Strategy Driven

Families will need to maintain their insurance at their employer, buy insurance or pay the tax penalty, estimated at $2,085 for a family in 2016 (average consistent with income level scales). If employers, no, WHEN employers stop their insurance benefits, this will become more real.

The Cure for the Common Corporate Wellness Program

Harvard Business Review

But human resources departments can reconfigure their offerings so they are embraced, not resented. In a tacit acknowledgement that it is not possible to save money by putting people who aren’t sick on drugs that the marketplace has largely rejected, Aetna is offering this program only to self-insured employers , not to its own fully insured members. Health Human resources

Weave Change into Your HR Processes

Harvard Business Review

Profound changes in an organization must be led from the top, but human resource professionals can play a big part in making them happen. Chief Human Resources Officer Dan Michaud told me how HR has helped weave the initiative into all the firm's processes for managing people: Recruiting. "We Change management Human resources Operations

Companies Need to Manage Employee Health – Not Just Benefits

Strategy Driven

To do so, they’ll have to invest proactively in their employees’ health – and not just shop around for a good insurance deal, according to a new report from the Healthcare Performance Management (HPM) Institute. With U.S.

Workers with Disabilities Solved This Company's Talent Crisis

Harvard Business Review

When Gitanjali Gems set up its diamond-cutting, polishing and jewellery making unit in its 176 acre campus outside Hyderabad, Andhra Pradesh in southern India, it faced a major human resources challenge. Corporate social responsibility Human resources India ESI

Demographics Could Give the U.S. a Competitive Edge

Harvard Business Review

But there is more to human capital than education and training. workers cannot be sure that they will have health insurance or ready access to care, and, indeed, many do not. Competition Global business Human resourcesThe March issue of HBR on U.S.

Zappos | Creating a Great Place to Work

Chart Your Course

By hiring the right people, they reduce turnover, training costs and insure their team of Zapponians stay motivated and passionate about what they do. According to their human resource department, it is harder to get a job at Zappos than to be accepted at Harvard Business School. As the economy rebounds businesses are focusing on making their organizations better places to work. They are realizing if employees and managers are unhappy, they are going to leave.

Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. Telisa Yancy – Chief Marketing Officer at American Family Insurance.

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Put HR Skills on Your Performance Improvement Team

Harvard Business Review

The issue I see is that HR management spends a lot of time on the transactions it must oversee (paychecks, health insurance claims, etc.), Change management Human resources OperationsIf you picked a dream team to improve the way your organization does business, who would be on it? I know who would be on my team.

The Dos and Don’t of Managing Office Characters

Great Leadership By Dan

If you have a Human Resources department, lean on their expertise. CoachJudyNelson has golfed with presidents, been heckled by famous comedians, and researched insurance policies for riding elephants on behalf of Zsa Zsa Gábor. Guest post by Judy Nelson Let’s face it, every office has, at least, one character. If they’re harmless and carry their load, most coworkers tolerate characters or even protect them.

Meet My Next Group of Coaches!

Marshall Goldsmith

Human Resources & Leadership Development Professionals—Cohort 1. Kathleen Wilson-Thompson – Executive Vice President and Global Chief Human Resources Officer HR Walgreens Boots Alliance Inc., Human Resources & Leadership Development Professionals—Cohort 2. Deborah Borg – Chief Human Resource Officer Bunge Limited, former division president Dow USA, passionate about the human dimension of business and leadership in support of the business agenda.

Hersey 100

Will Aetna CEO Transform Healthcare (and CEO Leadership While He’s at it)?

Michael Lee Stallard

When Bertolini was out meeting people who worked on the frontlines of Aetna, he frequently heard people say it was difficult for them to afford the insurance Aetna offered. Bertolini asked human resources to look into it.

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Increased job load is sapping employee morale: What should supervisor do?

Managers are Heroes

“Got a minute, Mr. Human Resources?” Lee Talbert, HR manager, Texas Windstorm Insurance, Austin, TX. The Scenario. Supervisor Kent Woynowski stuck his head into HR director Stu Capper’s open door. ” “C’mon in, Kent,” Stu.

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BART Workers, Striking an Unfamiliar Note

Harvard Business Review

In the case of BART employees, “what they have” includes a middle-class wage, a generous employer-provided health insurance plan, and a pension. Human resources Managing people Operations Once again, hundreds of thousands of Bay Area commuters face a perilous commute stemming from a paralyzed transportation system. The culprit? Another bargaining impasse between workers and management at the region’s commuter rail system, BART.