Leading Blog

NOVEMBER 3, 2023

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. systems, air travel feels a bit more like a chore than like a treat. The biggest challenge for companies when it comes to operational excellence is siloed behavior. In the U.S., This issue can become a major performance barrier.

Industry 270

Industry Stage-Gate Organization Company 270

Harvard Business Review

MAY 20, 2016

Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Service increasingly was hit or miss, and Forbes Travel Guide issued a preliminary rating that would have docked the restaurant a star. Operations in a Connected World. And something was wrong.

Operations 9

Operations Hotels Finance Process 9

Women on Business

JANUARY 11, 2011

How great would it be if everyone would operate with the ultimate goal being love? Thanks 4 Women Entrepreneurs January 21st, 2011 at 8:19 pm Great post. I think showing love is something that will really come back to you in the end, even in the business world. Interesting thoughts. Thanks for posting.

Press Release 182

Press Release Fraser Discount PR 182

Harvard Business Review

NOVEMBER 15, 2018

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. PM Images/Getty Images. ” Clearly, more is needed.

Cost 11

Cost System Management Franchising 11

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Managing for Value – Governance, change management, organizational culture, communication, leadership. Time management.

Management 40

Management CRM Objective Human Resources 40

Women on Business

JANUARY 24, 2011

But many businesswomen are so overwhelmed with running day-to-day operations, there is little or no time to do a good job at casting the net of promotional effort out—whether through community activities, donations, networking events, promotional campaigns, public relations initiatives, or advertising—it is NEVER enough!

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

OCTOBER 11, 2018

a cataract operation can cost $200 or less, compared with $3,500 in the U.S. Under the leadership of Anthony Tersigni, Ascension’s president and CEO, the organization has sought to become much more efficient at delivering health care. The savings to Ascension in supplies alone totaled about $1 billion, or 5% of total revenues.

Health Care 8

Health Care Insurance Cost Price 8

Harvard Business Review

SEPTEMBER 27, 2011

Perhaps it's easier to start by discussing the pathologies of a dysfunctional Chief of Human Resources Officer (CHRO). If your CHRO travels only to accompany you, or keeps in touch with staff primarily through email or one-way communication such as videocasts, you've got a problem. How do you know you have the right person?

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

MARCH 16, 2011

This year my organization decided to give an award for "excellence in leadership," and among the elements of excellence we expect to see in the winner, we're putting one criterion front and center: the nominees' commitment to gender diversity in their leadership ranks.

Microfinance 14

Microfinance Diversity Banking Trends 14

Harvard Business Review

FEBRUARY 5, 2015

Unlike marketing, manufacturing, human resources, and other functions, a good strategy should cover the entire activity system of an organization. Strategic alignment is the responsibility of an organization’s top executives versus those in charge of marketing, manufacturing, human resources, or other functions.

Blue Ocean Strategy 8

Blue Ocean Strategy Strategy Execution Supply Chain 8

Harvard Business Review

SEPTEMBER 7, 2011

I traveled a lot as a girl," Ana was saying. "My I love to travel. But our French operations are so minimal that we don't have openings for them. I've heard there's an unwritten rule in this company: To get a senior leadership position, you have to have experience in at least two countries.". Maria asked, making a face.

Case Study 11

Case Study Chemicals ROI Engineering 11

ExactHire - Leadership

SEPTEMBER 2, 2016

To a new employee, changing jobs is a “new business” operating in a new environment with different conditions. There’s also a tough leadership decision in this step of the process. The roadblocks you should try to identify are resource issues, process and procedural issues and potentially other individuals.

SWOT 52

SWOT Analysis Succession Short-term 52