Strategy Driven

DECEMBER 12, 2013

But we have come to tolerate the illusion that the essential matters of work can be invented, managed, and sustained through the creation, storage, retrieval, display, and publication of information. What was invented as a means to replace the post office has now become the most common management tool in organizations.

Productivity 63

Productivity Products Six Sigma Competitive Advantage 63

Strategy Driven

NOVEMBER 5, 2013

Greg Gaskey is a StrategyDriven Principal with over twenty years of nuclear plant operations, maintenance, and large-scale program and project management experience. Premium Tactical Execution Greg Gaskey lean operations lean six sigma overproduction strategydriven waste' To read Greg’s complete biography, click here.

Transportation 58

Transportation Tactics Execution Six Sigma 58

Strategy Driven

OCTOBER 22, 2013

Greg Gaskey is a StrategyDriven Principal with over twenty years of nuclear plant operations, maintenance, and large-scale program and project management experience. Premium Tactical Execution Greg Gaskey lean operations lean six sigma overproduction strategydriven waste' To read Greg’s complete biography, click here.

Tactics 58

Tactics Execution Six Sigma Operations 58

Change Starts Here

MARCH 5, 2015

The first step towards customizing your change management approach is defining your change. Installing Systems. The HR and finance groups within a university installed a new software system to automate tasks and have better information for decisions. Implementing a Change Management Approach. Change Management'

Six Sigma 60

Six Sigma Agility Franchising Airlines 60

The Practical Leader

FEBRUARY 27, 2019

As I listened to their leaders focus on hard processes, metrics, and systems it became crystal clear that the “soft skills” of leadership and culture weren’t even on their radar. Their plans to reduce their horrendous engagement and retention problem focused on better hiring/orientation practices and HR systems.

Efficiency 40

Efficiency Six Sigma System Metrics 40

Strategy Driven

NOVEMBER 19, 2013

Greg Gaskey is a StrategyDriven Principal with over twenty years of nuclear plant operations, maintenance, and large-scale program and project management experience. Tactical Execution excess inventory execution waste Greg Gaskey lean operations lean six sigma strategydriven' To read Greg’s complete biography, click here.

Tactics 63

Tactics Execution Six Sigma Operations 63

Strategy Driven

OCTOBER 8, 2013

Greg Gaskey is a StrategyDriven Principal with over twenty years of nuclear plant operations, maintenance, and large-scale program and project management experience. Premium Tactical Execution eliminated non-value-added work Greg Gaskey lean six sigma operational efficiency strategydriven'

Tactics 50

Tactics Efficiency Six Sigma Execution 50

Strategy Driven

APRIL 3, 2013

The Value-Based Performance Improvement Model © is an affordable approach that healthcare providers can use to develop a Lean Six Sigma style performance measurement system. Relate Articles: Using Healthcare Performance Management as a Business Strategy. To read Nathan’s complete biography, click here.

Six Sigma 62

Six Sigma Organization White Paper Efficiency 62

Deming Institute

SEPTEMBER 15, 2016

Roger explores his work on the HIV/AIDS problem and how it relates to applying statistical and systemic thinking to improve people’s lives. There are many ways we need to fix our current economic system. Stuart Hunter – Books and articles by Roger Hoerl – The Importance of Management Improvement – William G.

Rogers 28

Rogers Deming Six Sigma Engineering 28

The Practical Leader

OCTOBER 12, 2011

Poor Assessment of Systems/Processes and Perceptions/Attitudes. This session is for senior operating executives and organization/leadership development support professionals such as HR, Learning/Training, Organization Development, Safety, Lean/Six Sigma, Quality, Continuous Improvement, and Customer Service.

Six Sigma 61

Six Sigma Workshop Continuous Change Video 61

The Practical Leader

JULY 11, 2011

.&# This draws from The Three Rings of Perceived Value model we developed at The Achieve Group (now part of AchieveGlobal) and featured in my second book Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance.

Quality 56

Quality Six Sigma TQM Health Care 56

Strategy Driven

DECEMBER 26, 2013

Those in senior-management roles may have trouble seeing or identifying with this phenomenon and may mistakenly assume it only happens in other organizations. Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven'

Productivity 70

Productivity Products Six Sigma Chief Executive Officer 70

Strategy Driven

DECEMBER 5, 2013

Unfortunately, contemporary management theory offers no alternatives to this style of organizing work and designing organizational structures. Current hierarchically oriented systems – no matter how lean and ‘matrixed’ – are relics of the bygone era of WWII industrialization and manufacturing.

Productivity 50

Productivity Products Six Sigma Competitive Advantage 50

The Practical Leader

DECEMBER 5, 2011

Management and Leadership Development – strengthening supervisory, management, and executive skills around an XYZ model of managerial competencies. So accountability and performance management of those at the end of the product or service chain is highly demotivating and unproductive. People are often the symptom carriers.

Webinar 56

Webinar Six Sigma Development Senge 56

Deming Institute

JUNE 30, 2020

In one of his conversations found on YouTube and posted on January 11, 2010 (the year following his death), Dr. Ackoff provides the following insight about leaders doing the “right and wrong” things in the systems they lead: Peter Drucker said “There’s a difference between doing things right and doing the right thing.”

Covey 69

Covey Deming Six Sigma Efficiency 69

The Practical Leader

MAY 14, 2012

Starting in the late eighties and eventually morphing into Lean/Six Sigma, the quality movement completely revolutionized management thinking throughout much of the western world. That’s led to exponential increases in quality and productivity – especially in manufacturing, logistics, and other process industries.

Quality 49

Quality Six Sigma Deming System 49

Strategy Driven

NOVEMBER 7, 2013

Unfortunately contemporary management theory and practices have ill prepared us for our current reality. Ohno’s inventions became the foundation of the quality movement that swept the world starting in the 1970s and ’80s and evolved into what is today known as the Toyota Production System.

Ohno 50

Ohno Productivity Products Six Sigma 50

Harvard Business Review

NOVEMBER 11, 2013

Health care systems are transforming themselves to deliver the “Triple Aim” of providing better care and a better patient experience, improving the health of populations, and lowering the cost of care. The Mayo Quality Academy offers 30 courses, ranging from Lean and Six-Sigma to Human Factors and Change Management.

Quality 8

Quality Mayo System Six Sigma 8

Harvard Business Review

JUNE 13, 2018

What sets RPA apart from other automation technologies is that its ability to imitate a human user of one or more information systems reduces development time and extends the range of functions that can be automated across a much wider range of business activities. It doesn’t ask whether we need to do this activity at all.

Process 12

Process Six Sigma Company Technology 12

Harvard Business Review

OCTOBER 18, 2012

If you've had a bad experience with an operational improvement effort (like Six Sigma or Business Reengineering), or if you haven't given it much attention lately, you should take a fresh look. Continuous improvement and quality have become part of the management lexicon. But improvement has improved.

Operations 15

Operations Six Sigma Supply Chain Webinar 15

Harvard Business Review

DECEMBER 21, 2011

And I'd also want team members who knew how to get people to adopt new skills and attitudes — experts in incentives, training and development, culture, communication, stakeholder management, and redeployment. If you do Six Sigma in isolation, the work force doesn't have time to implement the changes.".

Six Sigma 14

Six Sigma Skills Team Compliance 14

Harvard Business Review

JANUARY 18, 2011

But it is often the processes that helped create and manage these technologies that prove most enduring. Understanding the most important management innovations of the past will inform how we continue to expand and build on our knowledge to improve the innovation process in the future and advance human progress.

Innovation 15

Innovation Supply Chain Management Six Sigma 15

Harvard Business Review

MARCH 23, 2011

The result: Employees get confused and cynical (senior management's "flavor of the month"). Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software).

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

NOVEMBER 13, 2013

When we applied the techniques of Six Sigma analysis to the CMS data, we found that just 32 hospitals — less than 1% of the hospitals in the data — accounted for about 25% of the excess accepted charges. The conclusion we draw from this is that before fretting about fixing the health care system in general, the U.S.

Six Sigma 9

Six Sigma Cost Health Care Analysis 9

Harvard Business Review

JULY 30, 2018

Each department trusts its own system, but when the task at hand requires that data be shared across silos, the company’s various systems simply do not talk to one and other. The problem arises because different systems employ different definitions of key terms. Which is exactly what happened. Create a common language.

Six Sigma 9

Six Sigma Supply Chain Long-term Definition 9

Strategy Driven

JULY 20, 2016

Ask any project manager, and you’ll hear that one of the top problems that they face is a high tolerance for failure. A high performing project manager needs a way to track projects from start to finish, get the team on board to work together towards a common goal and get more done on time and under budget. Accountability.

Project 50

Project Six Sigma Management Delegation 50

Deming Institute

SEPTEMBER 23, 2019

The content of this blog was prepared as an article for the first edition of the Lean Management Journal, later known as The LMJ. Beginning with early accounts of the prowess of the legendary Toyota Production System (TPS), this article offers personal reflections on the fabric of TPS and present day explanations of Lean.

System 74

System Productivity Products Deming 74

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. He also serves as a consultant to process and continuous improvement management programs.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

JULY 28, 2014

Conventional talent-management systems emphasize the need to give high performers appropriate experiences to help them ascend to more senior levels of management. Companies define career paths accordingly and carefully map, often in a linear fashion, the various roles one has to fill to reach higher management ranks.

Six Sigma 8

Six Sigma Health Care Fashion Human Resources 8

Harvard Business Review

JUNE 28, 2011

Unfortunately, as a result some organizations that use this system end up with mechanical practices that unintentionally reduce organizational effectiveness rather than enhance it. During this process, managers give their people brutally candid feedback based on achievement of stretch objectives and demonstration of company values.

Six Sigma 14

Six Sigma Objective Process Mentor 14

Harvard Business Review

APRIL 6, 2011

These were all good things and to be expected after investing many millions of dollars on people, systems, and consultants. In this case, the answers were not there, the effort was stopped, and a new management team took over. The system must be reviewed and validated by finance. What's it worth?

Process 15

Process Six Sigma Finance Short-term 15

Harvard Business Review

SEPTEMBER 21, 2012

Think of how new metering systems and motion sensors suddenly require highly technical skills from contractors, plumbers and electricians. Project Management and Lean Six Sigma certifications both center on hands-on learning. The lessons learned in school can become outdated long before student loans are paid off.

Skills 17

Skills Six Sigma Supply Chain Education 17

Harvard Business Review

JANUARY 5, 2012

Global managers should pay attention to why Daniel's second attempt worked while his first one failed. Over a century the dabbas have developed a color and numerical code which allows them to deliver with such a low margin of error that Forbes magazine has awarded them a Six Sigma rating.

Marketing 13

Marketing Team Six Sigma Teamwork 13

Harvard Business Review

OCTOBER 5, 2012

Whether motivated by a lack of insight arrogance, or stupidity, the illusion of rationality is a waste of time and resources — yet one that keeps a lot of people employed in management consulting, as I learned first hand. And modern management systems must become far more adaptive. Three words: fear of failure.

Creativity 14

Creativity Six Sigma Entrepreneur Learning-by-Doing 14

Harvard Business Review

JUNE 6, 2013

Usually, people think of the systems they use as employees inside organizations — not customers. For example, through a standard process model for IT ( ITIL ), they had identified the incident management process, (an incident is a customer problem), and were happy that 80% of incidents were resolved in two hours. Analytics "!)

Marketing 8

Marketing Six Sigma Agility Banking 8

Harvard Business Review

DECEMBER 6, 2012

They stand on the shoulders of the methods of "Process Strategy 1.0": Lean , Six Sigma , and Business Reengineering. will require aligned goals and supporting systems to manage work between partners. To manage the rising tide of knowledge work performed by a younger generation of employees, Process Strategy 2.0

Process 8

Process Examples Strategy Six Sigma 8

Harvard Business Review

MARCH 13, 2013

Of course, government has long looked to business for new ways of managing. Bush's President's Management Agenda , and President Obama appointed the country's first Chief Performance Officer. Business strategies focused on process and efficiency won't help the country manage that. Big data is rolling in after it.

Efficiency 8

Efficiency Six Sigma Benchmarking Outsourcing 8