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N2Growth Helps Businesses Combine Strategy & Innovation for a Consumer-First Approach to Digital Transformation

N2Growth Blog

Digital technology continues to transform both the retail and consumer experience. That transformation requires adopting new digital technologies in every aspect of business — from product design and operations to customer service and marketing. To stay competitive, brands must innovate and transform.

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Online Retailers Should Care More About the Post-Purchase Experience

Harvard Business Review

In 2005 A.G. Lafley, who at the time was CEO of the world’s largest advertiser, Procter & Gamble, introduced a marketing concept he called “the moment of truth” for building brand loyalty. Brands understand this: 84% of retailers say creating a consistent customer experience across channels is very important.

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The Best Retailers Combine Bricks and Clicks

Harvard Business Review

Retail profits are plummeting. Sure enough, the Census Bureau just released data showing that online retail sales surged 15.2 But before you dump all of your retail stocks, there are more facts you should consider. percent of retail sales in the first quarter of 2016. Stores are closing. Malls are emptying.

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The Amazon–Whole Foods Deal Means Every Other Retailer’s Three-Year Plan Is Obsolete

Harvard Business Review

When Amazon announced last week that it will acquire Whole Foods Market, a grocery chain with over 450 retail stores and deep industry talent, for $13.7 on the news, increasing its market capitalization by $11 billion. retail sales, or $391 billion of $4.9 retail sales, or $391 billion of $4.9

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Entrepreneur Journeys – A conversation with Sramana Mitra | Rajesh.

Rajesh Setty

It is a collection of in-depth interviews with movers and shakers in the technology world. Her fields of experience span from hard core technology disciplines like semiconductors to sophisticated consumer marketing industries including fashion and education. And for those in all the emerging markets. and Enterprise 3.0,

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The 2010 Execution Round-Up: Six Companies That Couldn't 'Get It.

Strategy Driven

Closing the Execution Gap : How Great Leaders and Their Companies Get Results by Richard Lepsinger If an organization can’t execute its plans and initiatives, nothing else matters: not the most solid, well thought-out strategy, not the most innovative business model, not even technological breakthroughs that could transform an industry.

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Many CEOs Aren’t Breakthrough Innovators (and That’s OK)

Harvard Business Review

About the Research We looked at the background and performance data of 297 CEOs leading the largest companies in three different industries which are widely regarded as innovative: pharmaceuticals, high-tech, and fashion retail. There was no strong association between CEO background and firm performance in high-tech and fashion retail.

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