Harvard Business Review

JUNE 24, 2013

They break under stress. Why do relatively few companies prove resilient and withstand stress? And why are even fewer "anti-fragile" — that is, they get stronger when stressed? Anti-fragile systems love randomness and uncertainty; going beyond resilience or robustness, they get stronger with stress and volatility.

Organization 8

Organization Supply Chain Customer Intimacy Stress 8

Harvard Business Review

MARCH 11, 2016

These days, for studying anything related to online, 2013 is ancient history. Scratching our heads, we saw the Census tables showed that general merchandise stores — which is where they code Wal-Mart — had only $88 million in online sales in 2013. So we started digging. We pored over the surveys and documentation.

Merchandising 8

Merchandising Retail GDP Report 8

Harvard Business Review

JUNE 24, 2015

and transplanting it somewhere else, particularly in a developing country. A close look reveals that the digital businesses copied by Rocket Internet over the years — Groupon, Amazon, eBay, eHarmony — stress local features.

Business Model 8

Business Model Hotels Supply Chain Globalization 8

Harvard Business Review

OCTOBER 4, 2013

The heart surgeon doesn’t get blamed if the patient’s liver failed due to the stress of surgery. We don’t want to operate with one gigantic knowledge domain in which our ability to advance knowledge is ponderously slow. So they stick assiduously to something at which they are terrifically good: being narrow, and confidently so.

Finance 8

Finance Education Drucker Marketing 8

Harvard Business Review

APRIL 9, 2013

operates in 13 countries, spanning a dozen languages. Would you launch a new product with software delivering orders to everyone from development to marketing? out of a possible 990 in February 2013. As difficult, stressful, and crazy as Englishnization has been, it has been the right move for Rakuten. What do you do?

Globalization 8

Globalization Company Software Learning-by-Doing 8

Strategy Driven

JANUARY 3, 2014

Business development. Even though the tasks mount up, you have a knack for performing magnificently under deadline, stress and high expectations. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. The Business Tree™ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in.

Energy 56

Energy Strategic Planning Succession Humphrey 56

Harvard Business Review

DECEMBER 20, 2016

So when I asked Mark Krolick—managing director of marketing and product development at United Airlines—about the hypothesis that having more superconsumers as leaders or employees enhances business performance, he smiled. There can be a lot of stress in this industry. It’s not for everyone. Building Empathy.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

JUNE 21, 2016

But by the 1990s it had run aground: It hadn’t properly developed systems to implement its growth strategy internally, and so that strategy broke down at dozens of points of execution on the front line—with customers, crew, staff on the shore and the company’s travel agent partners. Codify best practices.

Company 10

Company IPO Price Loyalty 10

Harvard Business Review

APRIL 4, 2013

Our new book, Fear Your Strengths (2013), is a cautionary tale based on 50 years of combined experience assessing thousands of leaders and coaching hundreds of executives. Coworkers can therefore indicate if a manager overdoes it on four dimensions of behavior: forceful, enabling, strategic, and operational.

Self-aware 8

Self-aware Middle Management Tools Audience 8

Harvard Business Review

JUNE 14, 2013

According to a 2013 survey by Nielsen, "Nearly 60% of women use Facebook/access Facebook multiple times a day on their device/computer compared to approximately 45% of men." Utility, customization, and segmentation are key to the success of mobile marketing to women in the developing world.

Strategy 8

Strategy Marketing Market Segmentation Learning-by-Doing 8

Harvard Business Review

MAY 18, 2017

Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. Case closed (until engineers develop an algorithm that does the job better). That quality made him (arguably) the quintessential HBR author.

Management 9

Management Balanced Scorecard NPV Article 9

Harvard Business Review

SEPTEMBER 13, 2013

Business-school literature has long stressed the importance of taking risks and encouraging rapid failure. It’s a membership organization created to serve more than 350 independently owned and operated stations, each with its own board of directors, objectives, agendas and strategies. Our development team went Agile.

Team 13

Team Metrics KPI Rogers 13

Skip Prichard

JULY 15, 2019

Most companies—especially the 75 percent of all US companies with less than $1 million in annual revenues—will never be able to invest enough into research and development to deliver a revolutionary innovation based on technology, except through dumb luck. This is critical. According to Arizona State University’s W.

How To 76

How To Middle Management Innovation Technology 76

Harvard Business Review

NOVEMBER 4, 2016

Both in terms of operations and organization, this is certainly responsive to a more protectionist environment. A 2013 Pew Research survey found that business executives ranked ninth out of 10 professions in terms of social contribution, only placing ahead of lawyers. Going forward, we will localize… We will produce for the U.S.

Globalization 8

Globalization Education Policies Survey 8