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How to help clients become more customer-centric

Chartered Management Institute

Advice: How to help clients become more customer-centric Written by Ian Wylie Wednesday 08 November 2023 Share Share to Twitter Share to Facebook Share to LinkedIn Share via email A customer-focused business approach guarantees increased loyalty, repeat business and growth. But what does being customer-centric really mean?

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LeadershipNow 140: June 2015 Compilation

Leading Blog

Here are a selection of tweets from June 2015 that you might have missed: Reconsidering the Charismatic CEO by Eric McNulty. When to change how you lead from @McKQuarterly. Jesper Sørensen: How to Be a More Strategic Leader via @StanfordBiz. Becoming Agile and Adaptable is THE Leadership Issue by @ArtPetty.

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2015 Leadership Predictions:

The Empowered Buisness

Below are my 2015 leadership predictions – threats, trends and opportunities – that will change the world of leadership as we know it today. Such changes will pressure leaders to lead agile organizations, while attempting to do more with less in an already over-taxed work environment. 1. Complexity is the new normal.

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Braithwaite Innovation Group Presents the July 2015 Leadership Development Carnival

Lead Change Blog

Welcome to the July 2015 Leadership Development Carnival! Art Petty of the Management Excellence Blog by Art Petty shares Leadership Caffeine: Becoming Agile and Adaptable is THE Leadership Issue. Bruce Harpham of Project Management Hacks shares How To Expand Your Job: The Pushing Boundaries Strategy. Ready to dive in?

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Applying Toyota Kata to Agile Retrospectives

Curious Cat

Håkan Forss , King (interactive entertainment games), presentation at the GOTO Copenhagen 2015 conference. Kata is about creating a fast “muscle memory” of how to take action instantaneously in a situation without having to go through a slower logical procedure. A good book on Toyota Kata is by Mike Rother.

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20 Most Popular Posts on the Curious Cat Management Blog in 2015

Curious Cat

How to Get a New Management Strategy, Tool or Concept Adopted (2010). Life Balance (2015). No True Lean Thinking or Agile Software Development (2010). Don’t Treat People How You Want to be Treated (2010). Visual Management and Mistake-Proofing for Prescription Pills (2015). All Data is Wrong, Some is Useful (2015).

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Best Leadership Books To Read In 2015

Eric Jacobson

But, the general consensus was that if someone recommended a book that inspired them or taught them how to be a better leader, the book was worth their time. Here is the list of all 235 books, in alphabetical order. It represents many of the vast approaches to leadership in practice today throughout the world. Top Books About Leadership.

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