Strategy Driven

OCTOBER 18, 2013

So also should diversity, branding, quality, marketing, re-engineering and other important processes. The next phase in restoring public credibility to Tylenol was the reintroduction of new product to the shelves, done in such a way as to restore consumer confidence and increase market share. There is an art to Crisis Preparedness.

Crisis 71

Crisis Crisis Management Budgeting Risk Management 71

Harvard Business Review

JUNE 27, 2012

A similar pattern hold for airlines. Some of this, business historians might say, is simply due to what Joseph Schumpeter called "creative destruction" — a desirable culling of businesses that can't keep pace. Markets change; technology evolves. And for telecom. And for many others. Root it out wherever you find it.

Creativity 14

Creativity Long-term Kotter Cost of Capital 14

Women on Business

JANUARY 24, 2011

To compensate your side of this seesaw, creative shortcuts cultivate new directions for building business and explore the inspiring nature of change. Evaluate organizations online: their mission, major products/markets, history, and biographies of key participants. Base marketing initiatives on shared values and multiple-agendas.

Press Release 100

Press Release Discount Sharpe Advertising 100

Skip Prichard

OCTOBER 21, 2019

Oleg is a thought leader, author, business educator and consultant with over 25 years of experience operating businesses and consulting Fortune 500. Learn about art, nature, and other things which would nourish your creativity and a keen eye for beauty. This is an excerpt from Leaderology by Dr. Oleg Konovalov.

Leadership 90

Leadership Diversity Learning-by-Doing Licensing 90

Harvard Business Review

OCTOBER 21, 2015

Walmart recently lost $20 billion in market cap in one day, in part because its leadership admitted it needs to invest more into its e-commerce operations. When you think about it, internet retail today is similar to the airline market before frequent flyer programs were introduced.

Airlines 8

Airlines Retail Loyalty Price 8

Harvard Business Review

OCTOBER 20, 2011

They include the biotech, semiconductor, personal computer, and airline industries. Some of these leaders have become legends, such as Andy Grove of Intel and Herb Kelleher of Southwest Airlines. Empirical Creativity. So we should expect these leaders to be highly creative — to create new, wonderful products.

Skills 15

Skills Leadership Airlines Long-term 15

Strategy Driven

FEBRUARY 4, 2011

Tactics deemed as ’standard operating procedure’ for some companies were exposed and ridiculed by others. How creative must we become in the New Order of Business? billion as the stock market plummeted, amid a crisis of investor confidence. The stock market is down 25%. How far will we go to excel?

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Strategy Driven

MARCH 11, 2011

In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception. Enron did not demand enough accountability, fairness, ethics and operational autonomy from its outside auditor. Are businesses really looking for creative ideas?

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

DECEMBER 20, 2016

The key is to look beyond just the obvious places like marketing. If there are superconsumers in your midst, and if they’re encouraged to speak their minds, they will inject your culture with extra doses of energy, empathy, and creativity. Sales & Marketing Adapted from. ” Inspiring Creativity. Eddie Yoon.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

NOVEMBER 5, 2014

Despite our best efforts, most organizations operate disjointedly. You need the right mix of cohesion and diversity in order to achieve both innovation and operational efficiency. Southwest Airlines has prospered by being “the fun low cost airline” and seeks to be nothing else. These are all synchronized systems.

Organization 8

Organization Airlines Prahalad Hamel 8

Harvard Business Review

NOVEMBER 5, 2014

Despite our best efforts, most organizations operate disjointedly. You need the right mix of cohesion and diversity in order to achieve both innovation and operational efficiency. Southwest Airlines has prospered by being “the fun low cost airline” and seeks to be nothing else. These are all synchronized systems.

Organization 8

Organization Airlines Prahalad Hamel 8

Harvard Business Review

JANUARY 13, 2014

In 1960, marketing legend Ted Levitt provided perhaps his seminal contribution to the Harvard Business Review : “ Marketing Myopia.” Instead, we should measure and manage behaviors like spending time in markets and designing and executing smart experiments and the values to which employees adhere.

Levitt 10

Levitt Christensen Competitive Advantage Welch 10

Harvard Business Review

MARCH 28, 2014

Southwest Airlines exists in a class of its own in large part due to its fun personality. Using brand personality in this way is not simply about developing creative communications; it’s about infusing every aspect of your operations with your unique character. Branding Marketing Strategy'

Brand 8

Brand IPO Marketing Strategy Airlines 8

Harvard Business Review

JUNE 13, 2014

Consider Southwest Airlines, which shook up the airline industry with its low-cost, high-customer service approach to air travel. Historically, corporate Goliaths have taken one of two approaches to this kind of upstart competition—try to muscle them out of the market or bring them into the fold through acquisition.

Health Care 8

Health Care Innovation Airlines Retail 8

Harvard Business Review

APRIL 11, 2017

Among those that have met that fate in recent months are initiatives at Target, Alaska Airlines, Coca-Cola, the New York Times, and Chubb. Yes, too much involvement can lead to a fixation on incremental improvements that can be shepherded to market quickly, to impact the next quarter’s results. At Aon Health, part of $11.7

Project 9

Project Innovation Press Release Survey 9

Harvard Business Review

OCTOBER 15, 2013

A key to this is that, faced with the constraints of extreme poverty and a severe shortage of resources, these Indian hospitals have had to operate more nimbly and creatively to serve the vast number of poor people in need of medical care in the subcontinent. Today, the U.S. Task Shifting.

Health Care 9

Health Care Cost Lean Production Innovation 9

Harvard Business Review

DECEMBER 23, 2016

” Members from each partner organization rate the alliance in areas related to strategic fit, operational fit, and cultural fit. Similar failures among cockpit crews can lead to airline crashes. Eli Lilly and Company measures the health of its alliances with a “Voice of the Alliance Survey.”

Productivity 8

Productivity Products Survey Strategic Fit 8

Harvard Business Review

AUGUST 11, 2015

Many of the companies inserting politics into their user experience operate popular social platforms themselves. According to the airline’s campaign site , over 50,000 people have signed on. If the end goal is to reach lawmakers, driving thousands of citizens to contact their offices is an effective way to do it.

Politics 8

Politics Real Estate Morale Business Model 8

Tanveer Naseer

MAY 31, 2016

Most companies have leaders with the strong operational skills needed to maintain the status quo. Among the companies that use this practice are Southwest Airlines, Harley-Davidson, and Whole Foods Market, which have all enjoyed sustained growth after adopting explicit practices of transparency.

Development 100

Development Argyris Learning-by-Doing Innovation 100

Harvard Business Review

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. Show customers barely-working products with rough edges?

Company 8

Company Airlines Ries Survey 8

Harvard Business Review

APRIL 22, 2016

The car’s interior was cramped and uncomfortable, and the steering wheel–mounted gearbox required exceptional dexterity to operate. ” According to the 2016 Airline Quality Study , the number of complaints filed by travelers on U.S. airlines in 2015 was the highest since 2000.

Airlines 8

Airlines Insurance Industry Survey 8

Harvard Business Review

OCTOBER 13, 2017

From airlines to autos, and from TVs to taxis, individual entrepreneurs have upended one industry after another. When channeled successfully, these attributes represent the lifeblood of entrepreneurship and market disruption. They are persuaders and visionaries who perceive opportunities and seize them quickly.

Company 8

Company Objective Construction Industry 8

Harvard Business Review

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. When you think and operate in unique ways internally, you can produce the unique identity and image you desire externally.

Brand 8

Brand Company Operations Merchandising 8