First Friday Book Synopsis

JULY 27, 2013

Loyalty 3.0: Loyalty 3.0: Bob''s blog entries'

Loyalty 75

Loyalty Books Competitive Advantage Review 75

First Friday Book Synopsis

JANUARY 20, 2012

Smile Guide: Employee Perspectives on Cullture, Loyalty, and Profit Paul Spiegelman Brown Books Publishing Group (2012) How and why a values-based company can make the world a better place by enhancing the lives of those who work there Those who have read Paul Spiegelman’s previous book, Why is Everyone Smiling?

Books 125

Books Loyalty Review Productivity 125

Lead on Purpose

NOVEMBER 6, 2010

This powerful statement comes from Tommy Spaulding in his new book It’s Not Just Who You Know: Transform Your Life (and Your Organization) by Turning Colleagues and Contacts into Lasting, Genuine Relationships. In these relationships, vulnerability, authenticity, trust and loyalty are off the charts.

Review 157

Review Books ROI Loyalty 157

Leading Blog

FEBRUARY 5, 2021

In our book, Relentless: The Forensics of Mobsters; Business Practices , we discovered the leadership principles of organized crime syndicates that forge high-performance teams of very loyal gangsters, incredibly strong brand names and cultures with a long-term perspective and an unrelenting customer focus. Zimmerman , Ph.D.,

P&L 329

P&L Franchising Leadership Forrester 329

Lead Change Blog

AUGUST 24, 2016

Barry Posner and Jim Kouzes, authors of the bestselling book The Leadership Challenge , have surveyed tens of thousands of employees about what they look for and admire in a leader. To Lead, Create a Shared Vision,” by Posner and Kouzes, Harvard Business Review , January 2009 edition. Great Leaders Facilitate a Shared Vision.

Loyalty 150

Loyalty Development Leadership Case Study 150

First Friday Book Synopsis

MAY 17, 2012

The Power of Communication: Skills to Build Trust, Inspure Loyalty, and Lead Effectuvely Helio Fred Garcia FT Press/A Pearson imprint (2012) Leadership lessons to be learned from the military services, especially from the U.S.

Power 75

Power Books Loyalty Review 75

Eric Jacobson

MAY 9, 2013

AMACOM''s (of the American Management Association) sixth edition of the best-selling book, The First-Time Manager -- originally published in 1981 is a must-read for new managers and leaders in business. Class means loyalty to one''s staff. Class does not have to be the center of attention. Class does not lose its cool.

Books 51

Books Management Review Class 51

Strategy Driven

OCTOBER 1, 2012

I recently had a WOW experience that completely coincides with your philosophy on customer loyalty versus satisfaction. Suggestive buying and published reviews. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM!

Loyalty 50

Loyalty Marketing Customer Loyalty ROI 50

Eric Jacobson

FEBRUARY 26, 2012

Amacom (of the American Management Association) has just released the sixth edition of the best-selling book, The First-Time Manager -- originally published in 1981. Class means loyalty to one's staff. Class does not have to be the center of attention. Class does not lose its cool. Class does not rationalize mistakes.

Books 58

Books Management Review Class 58

Tanveer Naseer

MAY 23, 2017

Be a knight Genuine loyalty is the cornerstone of all great leadership, and it’s a two-way street. To earn loyalty from a team, the leader has to show loyalty, by looking out for their best interests and by protecting and supporting them when they take risks and make mistakes.

Loyalty 278

Loyalty Learning-by-Doing Micromanagement Delegation 278

Skip Prichard

OCTOBER 20, 2020

Her book, Profit or Wealth: Simple Rules for Sustainable Business Growth includes numerous helpful financial lessons for business owners. I reached out to talk about her book. What are some ways to generate customer loyalty to encourage predictable revenue streams? Loyalty programs create predictable revenue streams.

Loyalty 138

Loyalty Long-term Bottom-up Proposal 138

In the CEO Afterlife

FEBRUARY 6, 2018

Dianne is a book reviewer, but that’s in her spare time. In these books, she tells thrilling and romantic tales of the people and the era. ” Thank you, Dianne, for the insightful review. I am delighted to introduce Dianne Ascroft to you. Here is her take on The Circumstantial Enemy.

Loyalty 100

Loyalty Review Politics Project 100

CO2

DECEMBER 15, 2023

A study published in the Harvard Business Review highlighted the direct correlation between empathetic leadership and team performance. This connection fosters loyalty, commitment, and a shared sense of purpose. Leaders who show genuine concern for team members’ well-being foster a more productive and positive work environment.

Emotional Intelligence 78

Emotional Intelligence Self-aware Executive Coaching Case Study 78

Eric Jacobson

MARCH 12, 2024

Rather than seeing it as an obstacle to overcome, integrate it into your strategic approach to invigorate your high-growth potential and outperform competition under any market condition,” explains Rebecca Homkes , author of the new book, Survive, Reset, Thrive. Most books aren’t honest enough about how hard it is to reset ,” adds Homkes.

Agility 113

Agility How To Uncertainty Competitive Advantage 113

Leading Blog

SEPTEMBER 16, 2019

During the book writing process, I reflected on the multitude of individuals who graciously shared their time, words, wisdom, and encouragement with me along my personal leadership journey. The blank white space is the real organization; it’s a place where personal relationships and loyalties exist. Humanizing Leadership Mentors.

Leadership 247

Leadership Self-aware How To Chief Operating Officer 247

Chart Your Course

OCTOBER 27, 2014

A recent Bain Capital Customer Loyalty study found that consumers are four times more likely to do business with a company that provides good customer service versus a competitor that offers a lower price. Retention Is Key.

Quality 182

Quality Succession White Paper Customer Loyalty 182

Great Leadership By Dan

OCTOBER 9, 2018

Listening demonstrates respect, concern, an openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity to feedback – all considered to be qualities of an effective leader. That’s an issue I’ve explored with several managers when I review their 360 assessment results. Listening isn’t rocket science.

360-Degree Feedback 289

360-Degree Feedback Management Self-aware Open-book 289

CEO Blog

OCTOBER 9, 2018

I have a new favourite book - Actionable Gamification - Beyond Points, Badges, Leaderboards and Reviews by Yu-Kai Chou. I like the perk of lounge access and being able to get my luggage in first so have some loyalty if all else is equal. I have been interested in gamification for a while. In 2008, I was granted a patent on it.

Loyalty 100

Loyalty Efficiency Process Influence 100

First Friday Book Synopsis

AUGUST 4, 2013

I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS Inside the Box: A Proven System of Creativity for Breakthrough Results Drew Boyd and Jacob Goldenberg Flight from Monticello: Thomas Jefferson at War Thomas Kranish Icons and Idiots: Straight Talk on Leadership Robert A.

Blog 75

Blog Goleman Loyalty Letter 75

Joseph Lalonde

FEBRUARY 7, 2018

He’s also the publisher of BiblicalLeadership.com and wrote Leading From The Lions’ Den: Leadership Lessons From Every Book Of The Bible. The book is a fable about Leo Perkins, a man who desires to save his company but deep down he’s more worried about bruising his ego. First, it’s a short book.

Open-book 169

Open-book Learning-by-Doing Books Tips 169

The Center For Leadership Studies

NOVEMBER 23, 2020

McKinsey recently noted, “Numerous studies show that in a business-as-usual environment, compassionate leaders perform better and foster more loyalty and engagement by their teams. Researchers Stein and Book report, “… studies have shown that [IQ] can serve to predict between 1 and 20% (the average is 6%) of success in a given job.

Emotional Intelligence 98

Emotional Intelligence Training Goleman McKinsey 98

Joseph Lalonde

JUNE 15, 2016

You have a new book called Roar that was recently released. The book is about how do you build resilience. In the book, we use the World Famous San Diego Zoo as the backdrop. The more transparent we can be, the more trust and loyalty we’re able to cultivate @You_Excel Click To Tweet. Leave A Rating Or Review.

Organization 120

Organization Leadership How To Cost 120

The Practical Leader

JULY 6, 2021

Star Wars is a classic good guys versus bad guys tale based on powerful concepts of mythology identified by Joseph Campbell in his classic book, The Hero with a Thousand Faces ( click here to read my review of his biography and work). Some of the other episodes are good, and some are unwatchable. The L-word makes many managers squirm.

Leadership 75

Leadership Customer Loyalty Letter Loyalty 75

The Practical Leader

OCTOBER 24, 2011

John Kotter and James Heskett’s classic book, Corporate Culture and Performance , is an organization development classic. The book provided solid evidence of the payoffs that come from adaptive cultures and the negative power of unadaptive cultures. . Although it provides a framework, it’s not a how-to book.

Heskett 49

Heskett Kotter Books Review 49

First Friday Book Synopsis

JULY 1, 2011

Marketing to Women: How to Understand, Reach, and Increase Your Share of the Largest Market Segment Marti Barletta Kaplan Business (2002) How to Succeed in the World’s Largest Market Segment In this uniquely informative volume, Barletta answers three separate but related questions: “What makes women a worthwhile market?”, “Why market differently (..)

Market Segmentation 80

Market Segmentation Kaplan Marketing Review 80

Women on Business

DECEMBER 8, 2010

Step 4: Brand Loyalty: Would you hang out with Buddy on a regular basis? Brand loyalty is key to cultivating repeat customers who spread positive word of mouth feedback about your product or service. Much of developing the loyalty factor comes from inside your business. Are you ready?? Is there a replacement? Post by Jane K.

Brand 237

Brand Press Release Discount Loyalty 237

Lead on Purpose

MARCH 30, 2010

Show Loyalty: Give credit to others. Study Covey’s book and practice the principles he so eloquently teaches. Create Transparency: Tell the truth in a way people can verify. Get real and genuine. Be open and authentic. Right Wrongs: Make things right when you’re wrong. Apologize quickly. Make restitution where possible.

Covey 265

Covey Loyalty Ethics Taylorism 265

First Friday Book Synopsis

FEBRUARY 23, 2011

After having read and reviewed so many business books, I now share brief comments about what I consider to be the 25 most valuable business insights and the books in which they are either introduced or (one man’s opinion) best explained. Customer Evangelism: Satisfaction is determined per transaction; loyalty is [.].

Loyalty 85

Loyalty Review Books Ulrich 85

Coaching Tip

JULY 2, 2014

If they want loyalty, and expressed it as such, they would say it is your loyalty to them. What was taken for granted (truth in advertising) is now subject to lawsuits and fines, even reviews by the U.S. Buy a Book to take a Self-Assessment. What was once trusted (government, big corporations) are now suspect.

Advertising 103

Advertising Self-aware Bottom-up Loyalty 103

Tanveer Naseer

MARCH 12, 2013

So let’s start by considering my definition of a Grateful Leader, which I have put forth in my book, Grateful Leadership, Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results. You will inspire loyalty, commitment and the highest level of performance – that’s what! Any way is a good way!

Power 277

Power Loyalty Bottom-up Learning-by-Doing 277

HR Digest

MAY 31, 2021

In a poll of more than 700 senior auditors by the institute, almost half said that organizational loyalty was lost in this new mode of working. The pros and cons notwithstanding, the need of the hour was to keep the account books ticking. Also, retaining talented employees had become a problem, along with detecting fraud.

Crisis 59

Crisis Business Model Crisis Management Loyalty 59

Lead from Within

MAY 16, 2017

Lolly Daskal talks about her new book The Leadership Gap and how we can use both our strengths and weaknesses to our favor. The Knight for whom loyalty is everything; coupled with the Mercenary, who is perpetually self- serving. I would be so appreciative if you can also take the time to leave an honest review.

Loyalty 66

Loyalty Morale Magazine Engineering 66

Lead on Purpose

MAY 8, 2010

Kennedy Success is the result of perfection, hard work, learning from failure, loyalty and persistence. You read books, magazines and other resources that provide relevant information. The learned usually find themselves equipped to live in a world that no longer exists. Markets change quickly. You have to be a learner.

Leadership 165

Leadership Loyalty Taylorism Taylor 165

Strategy Driven

JULY 7, 2014

Earn customer loyalty. Loyalty is earned slowly over time. Loyalty is gained with quality of product, ease of doing business, availability of people, online alternatives to both purchasing and service, speed of response, and value received. Loyalty is defined in two parts : Part one: Will the customer do business with you again?

Loyalty 58

Loyalty Customer Loyalty Price Reputation 58

Joseph Lalonde

JUNE 29, 2016

It’s very loyalty oriented. Can you recommend one book/resource that will help a leader grow? Leave A Rating Or Review. Leaving a rating or review for The Answers From Leadership Podcast would make us love you oh so much more. If you’re up for it, you can leave a rating and review at: iTunes.

Leadership 131

Leadership Ethics Fashion Morale 131

Skip Prichard

JUNE 16, 2020

And Maya Hu-Chan’s new book, SAVING FACE: How to Preserve Dignity and Build Trust is full of ways for leaders to: Increase your positive influence. After reading her fascinating book, I reached out to learn more about her work. The COO said, “I only want to know that you plan to review the process and fix it. Maya Hu-Chan.

COO 111

COO Self-aware How To Long-term 111

Lead on Purpose

MAY 18, 2010

Where is your loyalty? Filed under: Integrity , Leadership , Team Building Tagged: | attitude , behavior , Dr. Paul , effort , Forever Strong , Larry Gelwix , loyalty , success , win « Social media summit Five questions to ask each week » Like Be the first to like this post. Where is your heart? Hit the field running.

Strategy 196

Strategy Sports Ethics Loyalty 196