Mike Cardus

FEBRUARY 27, 2012

The need for short-, mid-, and long-term planning will always exist as a critical factor in successful business regardless of changes in technology. Completion Times Need to be Continually Extended – Because of inadequate planning and Management Oversight NOTHING got done…Because NO-ONE Planned! – Elliott Jaques.

Strategic Planning 108

Strategic Planning Workshop Planning Chief Operating Officer 108

The Idolbuster

OCTOBER 22, 2012

Prior to his current (and second) stint as CEO, Harry was the Chief Operating Officer (COO) of a technology company in Silicon Valley I’ll call “ScorpCo*”. It took Harry years to make changes, and he had the support of the board to make it happen. Wall Street rewarded the company for making its numbers. Harry was demoted.

Chief Operating Officer 40

Chief Operating Officer COO Short-term Long-term 40

Marshall Goldsmith

JUNE 28, 2017

Whitney Johnson – Thinkers 50 award-winning Management Thinker 2015-17, Disruptive Innovation expert, author Disrupt Yourself: Putting the Power of Disruptive Innovation to Work. General Bernie Banks – Former General US Army, head of Leadership Development West Point, currently Associate Dean Northwestern Kellogg School of Management.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

Strategy Driven

NOVEMBER 24, 2010

Bob Smith (not his real name), source of the quote and Chief Operating Officer at Otis Elevator, knows that elevators tend to remain well under the radar screen until they break. The case illustrates how information technology, innovatively, insightfully and courageously deployed, can change the structure of an industry.

Magazine 51

Magazine Chief Operating Officer Newsletter Objective 51

Harvard Business Review

AUGUST 20, 2012

At Salesforce.com, Rajani Ramanathan is the chief operating officer across the products and technology division. As might be expected of a savvy engineering leader, Rajani began measuring how deeply her managers were tapping into the intelligence and capability of their teams. I call these leaders "diminishers."

Chief Operating Officer 15

Chief Operating Officer Metrics Resources Reputation 15

LDRLB

MARCH 24, 2014

People who are on the edges of innovation or leadership or management. You know, we’re using satellite technologies at the time. We took it online, we built learning management systems to make it accessible. I had this interview once with this guy who is this chief operating officer of this great big organization.

Chief Operating Officer 60

Chief Operating Officer Innovation Learning-by-Doing Books 60

Harvard Business Review

JUNE 19, 2013

Trade secrets, confidential business plans, and operational security depend on it. But when I put the question to top management, well, they''re busy — not their problem, that''s for sure — and they refer me to the chief information officer or the chief technology officer. But security?

Company 8

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 8

Harvard Business Review

NOVEMBER 3, 2016

Tapping into this talent has implications for HR management, calling for new approaches to screening talent, including sourcing, selection, and role definition. That’s strategic because 51% of store managers started as entry-level associates. Sourcing for Commitment. now has more than 13,000 alumni across 16 cities.

Organization 8

Organization Chief Operating Officer Education Software 8

Harvard Business Review

FEBRUARY 15, 2016

Unfortunately, the challenge for leaders is that there is no formal management theory for how to build, leverage, and measure the level of passion in your employees. How technology is changing the way we work. Then watch what happens when they put their energy and talent into whatever role they operate in. Insight Center.

Company 8

Company How To CIO Chief Operating Officer 8

Harvard Business Review

OCTOBER 26, 2016

It’s a common complaint among top executives: “I’m spending all my time managing trivial and tactical problems, and I don’t have time to get to the big-picture stuff.” Having risen through the supply chain ranks, she spent most of her time reacting to operational missteps and customer complaints.

Supply Chain 8

Supply Chain Chief Operating Officer Execution Rogers 8

Harvard Business Review

NOVEMBER 12, 2014

It may seem odd to use a dystopian world as a model for an office workspace, but that’s just what Citi did. The workspace has to be carefully managed — as does the transition to it. Here are some of the lessons learned from Citi’s experience: Use technology that supports the space. Managing people Organizational culture'

Chief Operating Officer 12

Chief Operating Officer Open-book Travel Diversity 12

Harvard Business Review

NOVEMBER 12, 2014

It may seem odd to use a dystopian world as a model for an office workspace, but that’s just what Citi did. The workspace has to be carefully managed — as does the transition to it. Here are some of the lessons learned from Citi’s experience: Use technology that supports the space. Managing people Organizational culture'

Chief Operating Officer 12

Chief Operating Officer Open-book Travel Diversity 12

Harvard Business Review

MAY 2, 2017

Despite having a full plate of client projects, she signed up to work on a massive survey to understand the concerns of chief operating officers. I never realized that we have behavioral economists on staff who can apply psychological and cognitive research to help clients with technology implementation projects.

Chief Operating Officer 11

Chief Operating Officer Consensus How To Project 11

Harvard Business Review

OCTOBER 22, 2015

With the rise of social media, millennials are empowered by technology. But conscious movements manage this tension and turn it into an opportunity. A good example here is Lean In, a conscious movement launched by Sheryl Sandberg, Facebook’s Chief Operating Officer.

Chief Operating Officer 8

Chief Operating Officer Globalization Entrepreneur Power 8

Harvard Business Review

APRIL 14, 2016

Many people are stunned to learn that I didn’t meet my chief technology officer in person until 2014 — three years after he started working for me. Hiring key employees you’ve never met face-to-face may seem daunting, but it doesn’t have to be.

Chief Operating Officer 8

Chief Operating Officer Chief Technology Officer Document Video 8

Strategy Driven

AUGUST 12, 2016

Aaron Wittersheim is an accomplished entrepreneur with more than 20 years of business and technology experience. He is currently Chief Operating Officer at Straight North , a Charlotte Internet marketing agency specializing in lead generation for middle market and large organizations. About the Author.

Marketing 50

Marketing Chief Operating Officer Advertising Entrepreneur 50

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

MARCH 26, 2018

” Famously, in 2013, Sheryl Sandberg, the chief operating officer of Facebook and a billionaire, published a book in which her advice for working women was to tell them to “lean in.” It also reflects how the burden of managing a gender-diverse workplace is placed on the female employees themselves.

Self-aware 10

Self-aware Chief Operating Officer Document Influence 10

Harvard Business Review

DECEMBER 20, 2011

James Serafino, in facilities management, handled the framing and hanging. William Porcelli, in technology, set up the online submission and voting process. And Jared Kaplan, a music buff from the technology department, volunteered to DJ the evening. This wasn't just about art on the walls anymore.

Power 14

Power Hedge Chief Operating Officer Kaplan 14

Harvard Business Review

MAY 15, 2015

Ten days after her husband died unexpectedly while on vacation in Mexico, Sheryl Sandberg returned to work as chief operating officer at Facebook. My manager suggested I take a staff role for a while to create a less busy schedule. And I’ve always tried to exceed my manager’s expectations.

Chief Technology Officer 8

Chief Technology Officer Travel Chief Operating Officer Long-term 8

Harvard Business Review

APRIL 30, 2012

The story of one such innovation, NPCI's Inter-Bank Mobile Payment Service (IMPS), shows how far ahead India is with this technology. Instant, 24/7, 365 days/year operation — the first such remittance solution without the need for cards of any kind, money moves from account to account instantly using mobile as the channel.

Banking 14

Banking Development Wireless Chief Operating Officer 14

Harvard Business Review

AUGUST 14, 2012

political system, the business world has no rules requiring that every leader have a backup, or that every corporate chief executive has a chief operating officer. Sheryl Sandberg, who became COO, brought management savvy and government relations experience, both essential to an expanding high-profile company.

COO 16

COO Wireless Ryan Chief Operating Officer 16