Leading Blog
APRIL 8, 2020
S UBSCRIPTION-BASED businesses seem to be the most resilient during this time of crisis. To hang onto customers during a crisis, you need to build a forever transaction with the people you serve. They will also remember the companies that took advantage of the crisis by gouging on price. But there’s more to it than just revenue.
Great Leadership By Dan
MAY 14, 2020
Whilst hyper-relevance, ultra-personalisation, collaboration, ethics and sustainability are the crucial foundations of success; those tasked with creating that innovation are now faced with the challenge of the environmental crisis. This meaning that society and business alike are confronted with an existential dilemma.
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Strategy Driven
MARCH 3, 2020
Meanwhile, those tasked with creating that innovation are now faced with the challenge of the environmental crisis meaning that society and business alike are confronted with an existential dilemma. Indeed, the Governor of the Bank of England, memorably declared a few months ago that “firms ignoring the climate crisis will go bankrupt”.
Harvard Business Review
DECEMBER 12, 2023
Corporate crises — and reputational recovery — traditionally have been shaped like a U. Companies who refocused on their core competences started rehabilitating their reputation within two to three years and experienced a full recovery within three to four years.
The Practical Leader
AUGUST 16, 2023
A flight attendant’s response showed how management just didn’t get it, “We’re smiling in spite of the fact that we’re doing our job with fewer flight attendants, a system that often breaks down, and a product that’s deteriorated.” The post Is Your Leadership Creating an Energy Crisis?
Lead from Within
FEBRUARY 2, 2021
The resulting frustration leads to a decrease in morale and motivation, causing productivity to drop even further. And every drop in performance carries a cost in reputation and success. Additional Reading you might enjoy: H ow Great Leadership is Generated in Significant Crisis. I stated all these points to my client.
Lead from Within
MAY 20, 2024
Many employees fear that expressing disagreement might jeopardize their job security or harm their professional reputation. Listening demonstrates your openness to different ideas and can lead to a more productive conversation. While it’s common to have differing opinions, disagreeing with your boss can be a delicate matter.
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