Harvard Business Review

OCTOBER 10, 2017

But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. Tactical performance is how effectively your organization sticks to its strategy. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects.

Organization 10

Organization Tactics Call Center Metrics 10

Harvard Business Review

MAY 28, 2014

As Quartz reported last year: Members of the Glass operations team have been on the road showing it off to companies and organizations, and they told Quartz that some of the most enthusiastic responses have come from manufacturers, teachers, medical companies, and hospitals. Should Google revise its strategy to pursue that opportunity?

Strategy 8

Strategy Early Adopters Innovation Proposal 8

Harvard Business Review

JUNE 2, 2014

If your company puts you in charge of developing a foreign market or a new line of business, your challenges are in many ways similar to those facing a startup. It is a fight that every manager is familiar with, but nowhere is the challenge bigger than when the existing strategy is not aligned with the demands of the situation you are in.

Innovation 9

Innovation Conflict of Interest Strategy System 9

Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. Yet with each wave, the criticality of IT to basic operations and delivery of service to customers continues to escalate.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

NOVEMBER 29, 2011

Her answer to the paradox is to populate organizations with "zero-gravity thinkers": innovators "who are not weighed down by the expertise of a team, its politics, or 'the way things have always been done.'" Ferrari pit crews operate largely in silence, despite (or because of) the roar of engines around them.

Banking 16

Banking Retail Open-book Creativity 16

Harvard Business Review

NOVEMBER 2, 2017

Before the iPhone was introduced, in 2007, Nokia was the dominant mobile phone maker with a clearly stated purpose — “Connecting people” — and an aggressive strategy for sustaining market dominance. Nokia was so immersed in executing its strategy that it lost sight of its purpose. Insight Center.

Strategy 11

Strategy Company How To Supply Chain 11

Harvard Business Review

JUNE 26, 2013

Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email. And given the complexities involved in building up competitive IT weaponry, businesses won by out-spending and out-resourcing their opponents.

Supply Chain 8

Supply Chain Competitive Advantage Information Technology How To 8

Harvard Business Review

DECEMBER 27, 2017

Among the 75% of employees with disabilities who say they have market-worthy ideas, 48% say their ideas went ignored by people with the power to act on them, 57% feel stalled in their careers, and 47% feel they would never achieve a position of power at their company, no matter how high-performing or qualified they are.

Compliance 8

Compliance Chief Operating Officer Innovation Survey 8

Harvard Business Review

MARCH 27, 2014

Procurement teams are often disconnected from the functions they serve and the markets they engage. Procurement teams tend to rely on processes that are far too slow to support the business’s needs. Or does it focus on customer service and helping the business achieve its strategy? Organizational isolation.

Budgeting 8

Budgeting Objective Cost Globalization 8

Harvard Business Review

JULY 17, 2013

Be strategic and operational. Most CIOs find it relatively easy to convince an executive team to invest in a technology that increases near-term revenue. Since cloning is still an imperfect science — and these gorgeously blended executives are in short supply in the talent market — companies will need to grow their own.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

MARCH 2, 2011

Some tentative conclusions: There is not much of a market for stand-alone strategy studies any more. The days when you could make a living responding to companies' discovery of strategy, as in "Gosh, we gotta get ourselves one of those," are gone with the 1970s (or maybe the 1990s in the "developing world"). Monitor & Co.,

Consultative 15

Consultative Strategy McKinsey Porter 15

Harvard Business Review

DECEMBER 22, 2015

In an ongoing global survey of senior executives , more than half of the respondents said they didn’t think their company had a winning strategy, and two-thirds said they didn’t think their organization had the right capabilities to execute its strategy. Operating as these companies do takes a lot of confidence.

Execution 8

Execution Strategy Fashion Apparel 8

Harvard Business Review

NOVEMBER 6, 2017

. “We found the perfect strategy” ranks with “And they lived happily ever after” as a perpetual myth. A strategy is never excellent in and of itself; it is shaped, enhanced, or limited by implementation. Top leaders can provide the framework and tools for a team, but the game is won on the playing field.

Execution 8

Execution Strategy COO CEO 8

Harvard Business Review

FEBRUARY 9, 2011

The best companies are able to distinguish between these consumers by precisely valuing their operating profit potential, not just gross margin or volume. They do this by building consumer P&Ls through cross-functional teams across marketing, sales, supply chain and finance, much like some companies have built account and product P&Ls.

P&L 14

P&L Supply Chain Retail Price 14

Strategy Driven

JANUARY 24, 2011

Execution Gap Maker #2: Nokia Nokia’s share of the worldwide market for mobile phones continued to slip in 2010. Why was this once-dominant player unable to execute and maintain its market position? So what happened? It appears Nokia was not able to coordinate decisions and activities across departments or levels of management.

Execution 68

Execution Company 360-Degree Feedback Cooper 68

Harvard Business Review

MARCH 13, 2017

Companies wind up in trouble and squander the time, talent, and energy of their workforce when they lose focus, spend money on things that don’t make a difference to employees or the future of the business, and use operating models that are out of whack. redesign the operating model. Redesign the Operating Model.

Zero Based Budgeting 11

Zero Based Budgeting Organization Budgeting How To 11

Harvard Business Review

DECEMBER 13, 2016

Although we had been a market leader for many years, our new products had been launched several months later than the competition — in fact, our time to market had doubled over the previous three years. Capacity, not strategy, was determining which projects launched and when. If not, it stalled or was killed.

Project 8

Project How To Objective Efficiency 8

Harvard Business Review

MAY 18, 2011

He blamed the Japan earthquake, the anemic PC market, and a troubled services organization. While HP was once the technology leader that could do no wrong, market watchers are now concerned that the company does not have a clear strategy to overcome its problems. The technology market is the epitome of creative destruction.

Software 12

Software Technology Intellectual Capital Marketing 12

Harvard Business Review

MARCH 10, 2017

They put their money where their strategy is and continually cut bad costs and redirect resources toward good costs. Management teams at such companies spend a lot of effort separating out the costs that truly fuel their distinct advantage from the ones that don’t. First, connect costs and strategy.

Cost 9

Cost How To Budgeting Strategic Planning 9

In the CEO Afterlife

JUNE 8, 2016

Years later, it took on bigger players by introducing new innovative packaging to the market, and subsequently carving out a double-digit share when few thought it could be done. competitors are entering the market. Today, Nabob faces yet another challenge: finding its place in the quickly dilating coffee industry.

Brand 100

Brand Brand Management Advertising Management 100