Remove topic retail-and-consumer-goods
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Before You Open a Business…

Leading Blog

Bad things happen to good people just as bad things happen to good businesses. There are many ways that even a good business with good leadership can be damaged or bankrupted. I won’t try to talk you in or out of starting a business. A business failure can cause all those problems and many more.

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Performance Measurement

Strategy Driven

Supplementing profits with ROIC and revenue growth is a step in the right direction to ensure that the profits a business earns are actually creating value, not simply over-consuming capital that another company could better deploy. However, profits, ROIC, and revenue growth are backward looking.

ROIC 62
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A New Way to Rate Retailers on Providing Good Jobs

Harvard Business Review

But the employee-centered way is a better way — even in low-cost retail. In my research, I’ve found that retailers using an employee-centered operations strategy, which I call the good jobs strategy , have two strategic advantages. food retailers that publicly file with the U.S. Focusing on the 14 U.S.

Retail 8
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Learning How to Make Market Segmentation Work Again

Harvard Business Review

Back when consumer choices were limited by which products got stocked on the local shelves, those characteristics did a pretty good job at drawing a straight line connecting where you live with, say, where you buy milk, how often and at what price. Your location, age or sex are no longer reliable proxies for what you consume.

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Why Startups Are More Successful than Ever at Unbundling Incumbents

Harvard Business Review

The playing field is being leveled across a variety of industries: Tesla is a leading high-end automaker, SolarCity is taking share from electric utilities, Uber is reorganizing the taxi industry on its platform, and companies like Blue Apron and Casper are chipping away at various retail segments.

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How to Fix MoviePass

Harvard Business Review

MoviePass, an upstart movie theater subscription service, has been a controversial topic lately. Its average subscriber sees three movies a month; for every ticket a subscriber uses, MoviePass pays the full retail price to the theater. For instance, the movie industry makes all of its profits on concessions. They are 2.5x

How To 8
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When Do Company Boycotts Work?

Harvard Business Review

The CEO of Chick-fil-A's position on same-sex marriage has provoked a consumer boycott, mayoral threats of denied permits, a counter-boycott culminating in a "Chick-fil-A Appreciation Day," and a kiss-in. Activists are not merely trying to change the behavior of one specific firm, but want to change industry practice as a whole.

Company 12