Harvard Business Review

OCTOBER 4, 2013

With guidance from Paul English, chief technology officer of Kayak, we borrowed a common tool from business — professional virtual communities (PVCs) — and adapted it to leverage the wisdom of the crowds. In business, PVCs are used for knowledge management and exchange across multiple organizations, industries, and geographies.

Globalization 9

Globalization Health Care Information Technology Chief Technology Officer 9

Harvard Business Review

OCTOBER 22, 2014

The Internet of Things is emerging as the third wave in the development of the internet. Cars are becoming more connected with each new model, driven by infotainment, navigation, safety, diagnostics, and fleet management. Information & technology Internet' Australia and China. In connected cities, the U.S.

Early Adopters 12

Early Adopters Information Technology Long-term Industry 12

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. For example, fleet managers are willing to pay for a service that lets them know, in real-time, where every truck is, how well it’s working, and when it will next need repairs.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. For example, fleet managers are willing to pay for a service that lets them know, in real-time, where every truck is, how well it’s working, and when it will next need repairs.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

MAY 26, 2014

Government-led measures to reform health care such as the HITECH Act, which infused billions of dollars into improving the sector’s use of information technology, and the Affordable Care Act (ACA), create a business case for performance improvement that never existed before. billion in 2013, up 39% from 2012.

Health Care 8

Health Care Venture Funding Entrepreneur Pharmaceuticals 8

Harvard Business Review

DECEMBER 31, 2015

The successful experience illustrates the role that relatively simple technology (e.g., The project was launched in 2013, and the RFID system was rolled out in stages starting in the summer of 2015. Use technology to identify and address barriers. It was fully integrated into emergency room operations at St.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

JUNE 10, 2014

One outside manager of many endowments I spoke to confirmed to me that there has been “no mandate” from clients to be investing in the future of higher education. “I Those who manage money for higher education, I propose, need to get much more interested in the market they are in. I haven’t heard that at all,” was the quote.

Real Estate 8

Real Estate Education Disruptive Innovation Asset Management 8

Harvard Business Review

AUGUST 28, 2014

Some old technologies, after being rendered obsolete by better and cheaper alternatives (indeed even after whole industries based on them have been decimated), manage to “re-emerge” to the point that they sustain healthy businesses. In 2013 alone, Kickstarter users funded nearly 20,000 projects and committed nearly $500 million.

Disruptive Innovation 8

Disruptive Innovation Supply Chain Technology Parcell 8

Harvard Business Review

APRIL 25, 2013

It is a conversation about the increasing importance of information technology and the role it must assume in every enterprise, regardless of size, industry or geography. All of these ideas are drastically changing how we organize to accomplish the necessary work, and in turn how we manage those organizational structures and resources.

CIO 8

CIO ROI Agility Information Technology 8

LDRLB

MAY 26, 2014

I think our principal observation was that what was happening was that disruptive innovations driven by largely information technology but lots of other technologies on the fringe here that are getting ready to exhibit the same kind of characteristics were entering the market in kind of this better and cheaper way.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

JULY 19, 2016

At the high end of artificial intelligence are systems like cognitive computing that are allowing driverless cars and other machines to develop the capacity to learn from their experiences in the world — by incorporating nuances, remembering outcomes, and adapting to mistakes. (A First, let’s get our bearings.

Company 8

Company Insurance Call Center Bottom-up 8

Harvard Business Review

MARCH 9, 2018

These companies spent millions to develop digital products, infrastructures, and brand accompaniments, and got tremendous media and investor attention, only to encounter significant performance challenges, and often shareholder dissent.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

FEBRUARY 26, 2018

Twitter reported a loss of $79 million before its IPO, yet it commanded a valuation of $24 billion on its IPO date in 2013. The building blocks for a digital company are research and development, brands, organizational strategy, peer and supplier networks, customer and social relationships, computerized data and software, and human capital.

Company 8

Company Intangible Assets Depreciation IPO 8

Harvard Business Review

MAY 19, 2014

Companies are vacuuming up data to make better decisions about everything from product development and advertising to hiring. For more on what analytics can be used for, read Thomas Davenport’s 2013 HBR article Analytics 3.0. Decision making Information & technology' Why data matters. Ask the right questions of data.

Management 15

Management Metrics Information Technology Analysis 15

Harvard Business Review

MAY 12, 2014

Despite the doom and gloom, advances in robotics and associated technology are having a positive impact on local manufacturing and services and both sustaining and creating jobs. In developed economies, they have even sparked a trend toward the return of jobs from overseas, or “botsourcing.”

Offshoring 9

Offshoring Outsourcing Technology Short-term 9

Harvard Business Review

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system?

System 8

System Skills Health Care Constraint 8

Harvard Business Review

JUNE 24, 2015

Managers and other business leaders face a dilemma: with increasingly diverse environments to manage and rising stakes to get it right, how do they identify the most effective approach to business strategy and marshal the right thinking and behaviors to conceive and execute it, supported by the appropriate frameworks and tools?

Strategy 8

Strategy Competitive Advantage Environment Execution 8

Harvard Business Review

SEPTEMBER 25, 2015

When asked how he managed each day to confront the vast ocean that lay ahead, he answered, “I never jump into the water thinking about the entire ocean, I just cut it into small pieces. In 1998, Ben Lecomte became the first person to swim across the Atlantic. It took him 73 days to complete the 3,716-mile journey. How did they do it?

Health Care 8

Health Care Quality Cost Motivation 8

Harvard Business Review

APRIL 19, 2017

Rather than being undercut by new, lower-cost competitors in rapidly developing economies, such as China and India, companies have globalized their supply chains or offshored their production. Having navigated globalization and rapid technological change, businesses may be scuppered by the social and political responses to them.

Politics 10

Politics Supply Chain Offshoring Globalization 10