Harvard Business Review

OCTOBER 6, 2016

Former employees have alleged a “soul-crushing” culture of fear and daily intimidation by managers, where they were pressured to reach extreme sales goals, some by breaking the law. Along with fixing the sales culture, the bank will have to address these critical management issues to prevent the next scandal.

Banking 10

Banking Committee Leadership Ethics 10

Harvard Business Review

NOVEMBER 25, 2013

Just 36 percent of CMOs, for example, have quantitatively proven the short-term impact of marketing spend, according to the 2013 CMO Survey (and for demonstrating long-term impact, that figure drops to 32 percent). This lack of an analytical approach has traditionally formed a barrier between marketing and finance.

CFO 8

CFO Short-term Long-term Benchmarking 8

Harvard Business Review

FEBRUARY 22, 2016

When it comes to consumer-facing service industries like e-commerce, media, and ride- or apartment-sharing, it’s not new to suggest that “software is eating the world,” to use the phrase of venture capitalist Marc Andreessen. First, Kickstarter and other crowd-funding sources have opened up new options for initial finance.

Entrepreneur 8

Entrepreneur Contract Manufacturing Incubator Venture Capitalist 8

Harvard Business Review

APRIL 9, 2013

That sounds easy, but the bigger you get, the harder that is to manage. I''d need a standing army of translators to manage now, and my plan involves adding many more countries. The most talented individuals in industries such as technology and finance spoke English, either as a first or second language. What do you do?

Globalization 8

Globalization Company Software Learning-by-Doing 8

Harvard Business Review

FEBRUARY 7, 2014

Sales doubled in 2013. Just a couple of weeks ago, BuildDirect received $30 million in additional financing led by Venture Capital firm Mohr Davidow. Until 2013, the rocks were reevaluated every 90 days. Entrepreneurship Strategy Time management' It intends to open two more warehouses and add 300 more employees in 2014.

Venture Capitalist 8

Venture Capitalist Brainstorming Proposal CEO 8

Harvard Business Review

AUGUST 28, 2017

Total investment (internal and external) in AI reached somewhere in the range of $26 billion to $39 billion in 2016, with external investment tripling since 2013. In many cases, the change-management challenges of incorporating AI into employee processes and decision making far outweigh technical AI implementation challenges.

Survey 11

Survey Execution First-mover Advantage Technology 11

Harvard Business Review

NOVEMBER 2, 2012

That compares to only 16% who found the media most credible and 12% who view political parties most credible. We expect to see more communication from employers to employees in the future ( our 2012 National Pollis set to release in early 2013). And yes, it can be difficult to navigate our nation's evolving campaign finance laws.

Politics 8

Politics Policies Survey Information 8

Harvard Business Review

DECEMBER 8, 2015

My 2016 trends offer early warnings and opportunities for managers in all industries. Did you know that some life insurance underwriters are attempting to assess your personality — via your magazine and website subscriptions, the photos you post to social media, and more — in order to determine how risky an investment you are?

Trends 8

Trends Film Technology Software 8

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

MAY 14, 2015

The company’s executives said that to help finance the plan, McDonald’s would increase refranchising (turning company-owned restaurants into franchises), take on more debt (even at the risk of lowering its bond rating ), and find $300 million to cut in general and administrative expenses.

Price 8

Price Franchising Short-term CFO 8

Harvard Business Review

AUGUST 5, 2014

McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t. That helped account managers focus their pitch on the client’s business issues and build rapport. And that really is on the backs of marketing.”

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

JUNE 23, 2015

The band was distributing its self-produced first album, having created buzz for it in online forums and chat rooms and building a community there (this was several years before Facebook and Twitter transformed social media). I had experience in marketing, business, and finance — all of it outside the traditional music business.

Business Model 8

Business Model Merchandising Restructuring Fashion 8

Harvard Business Review

APRIL 27, 2015

They have given their social media staff a clear mission and a great deal of autonomy; the account’s managers chat with customers, offer up front to solve problems, and empathize with frustrated travelers. But the worst have exported their old tricks to new media. How do you measure empathy on social media?

Company 8

Company Airlines Brand Analysis 8

Harvard Business Review

MARCH 14, 2016

The term “unicorns,” coined, in 2013, by Aileen Lee, founder of Cowboy Ventures , is commonly used to identify venture-backed private companies valued at $1 billion or more. Financed by VC firms. billion in a single round of equity financing, the largest private fundraising round for a VC-backed startup ever.

Company 8

Company Succession Analysis Entrepreneur 8

Women on Business

JANUARY 11, 2011

Review your investment portfolio to identify certain appreciated positions to sell now before taxes potentially increase in 2013. Medicare tax that will be imposed on certain investment income for higher income Americans beginning in 2013. The Social Security tax holiday is designed to leave more money in our paychecks.

Press Release 178

Press Release Discount Insurance PR 178

Harvard Business Review

MARCH 30, 2017

In the wake of intense media coverage of the dispute, the governor intervened and required UPMC and HighMark to renegotiate. These payment changes should be accelerated so that providers have a clear direction on where financing of health care is heading. But this left many patients with huge bills and no access to their doctor.

Health Care 8

Health Care Insurance Price Cost 8