Harvard Business Review

JUNE 2, 2016

The message for managers is clear: this is the way to outcompete your business rivals; these are the traits that will bring you and your company commercial victory. Good management is not like a competitive sport. Good management is not like a competitive sport. Why sports metaphors are damaging.

Sports 8

Sports Management Competitive Advantage Mintzberg 8

Harvard Business Review

MARCH 10, 2015

Aggressive moves by airlines to migrate frequent flyer metrics from miles flown to dollars spent have caused bargain-hunting road warriors worldwide to whine about “disloyalty programs.” Airlines have clearly calculated that customers who spend more are more valuable to them than customers who fly more.

Customer Loyalty 8

Customer Loyalty Loyalty Airlines Hotels 8

Harvard Business Review

MAY 19, 2015

Product quality and employees morale weren’t as high as he wanted. His letter announced a compensation restructuring, which accompanied a dismantling of hierarchy and the introduction of self-managed, self-organizing teams throughout the company. Two years in, Stayer fired three top managers because they kept deferring to him.

Management 8

Management Long-term System Delegation 8

Harvard Business Review

FEBRUARY 24, 2014

For instance, when discount airlines started entering different markets, incumbent carriers typically panicked. They’d drop fares on all of their daily flights on the city pairs served by the discount airline. Kudos to Microsoft for not offering an across-the-board price cut – the move most companies would have made.

Discount 8

Discount Airlines Price Licensing 8

Modern Servant Leader

JULY 2, 2024

Bruce Weinstein 2011 Other Ethics, Virtous, Self-Awareness Balance First, Break All the Rules Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the worldÕs greatest managers do differently. á offers long-lasting change, not a temporary fix.

Library 100

Library Leadership Greenleaf Servant Leader 100

Skip Prichard

MARCH 3, 2021

That’s why I was fascinated by Unfiltered Marketing: 5 Rules to Win Back Trust, Credibility, and Customers in a Digitally Distracted World by Stephen Denny and Paul Leinberger. This is a cultural trend, a new definition of credibility and authenticity that bleeds over into the marketing realm.

Brand 119

Brand Storytelling Trends Content 119

Harvard Business Review

NOVEMBER 23, 2010

A passenger jet belonging to a cut-rate airline had recently crashed into the Florida Everglades, and Kinsley argued in Slate that it was appropriate for discount airlines to be more dangerous than the major carriers. The chance of getting killed in a crash on a given flight on a major airline is roughly 1 in 10 million.

Airlines 14

Airlines Report Guidelines Discount 14

Harvard Business Review

MAY 31, 2018

market is held by buy-and-hold investors who are actually interested in the long-term value of the companies in which they’ve invested. publicly listed companies from 2001 to 2015, looking at patterns of investment, growth, earnings quality, and earnings management.

CEO 8

CEO Short-term Long-term McKinsey 8

Harvard Business Review

APRIL 11, 2014

Among the problems: Agassi "effectively committed to a business model before he even settled on a name" and didn''t bother to hire people with management or automotive experience. might similarly manage a delicate dance with the oceans. BONUS BITS Mixed Feelings Should Airlines Attach Advertising to Your Luggage?

Hammer 8

Hammer Automotive Morale Airlines 8

Harvard Business Review

MARCH 24, 2011

What makes the matter fascinating to industry watchers, approximately their equivalent of the Charlie Sheen supernova, is that Gupta served three terms as managing director of McKinsey & Co., In his tenure as McKinsey's worldwide managing director, Gupta displayed macher-like ambition not just for himself but even more so for his firm.

McKinsey 14

McKinsey Consultative Waterman Intellectual Capital 14

Strategy Driven

OCTOBER 4, 2013

The insightful companies examine their own backyards… applying the discussions, uncoverings and applicabilities to how they will better manage in the future. Recommendations for crisis management and preparedness as part of macro planning are offered. The Business Tree : Growth Strategies and Tactics for Surviving and Thriving.

Crisis 56

Crisis Airlines Transportation Crisis Management 56

Harvard Business Review

SEPTEMBER 7, 2015

They allow managers to suspend normal rules in an acceptable way and they provide an effective audiovisual medium for absorbing ideas. People Express, for example, is a business simulator that provides players with a rich inside perspective on starting and managing an airline.

Seminar 8

Seminar Learning Curve Strategy Comparison 8

Strategy Driven

FEBRUARY 9, 2015

Power gives the customer satisfaction award to an airline, what could the category possibly be? Return on morale. Relate Articles: All airlines are the same, except for their people. Let’s get real here, when J.D. Least crappy? Many Happy Returns : Return on training. Especially for front line people. Return on leadership.

ROI 50

ROI Customer Loyalty Airlines Hammer 50

Strategy Driven

FEBRUARY 4, 2011

Yet, most CEOs were never trained on how to be CEOs, with all the responsibility, people skills, leadership and ethical management that must go along with the job. This book states the case for more of a macro-focused approach to management. billion as the stock market plummeted, amid a crisis of investor confidence.

Ethics 58

Ethics Cost Crisis Learning-by-Doing 58

Harvard Business Review

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. Show customers barely-working products with rough edges?

Company 8

Company Airlines Ries Survey 8

Strategy Driven

MARCH 11, 2011

In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception. It was very ‘old school’ (a management style that was 40 years obsolete), though it pretended to be ‘new school.’ Congressional Hearings.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57