HR Digest

OCTOBER 6, 2021

1] Organizations that are able to build a sustainable and differentiated worker-employer relationship will be able to stem attrition, traverse shifts in marketplace conditions, and thrive not just through the pandemic, but future disruptions as well. Instinctively, organizations may want to respond quickly to stay in line with industry peers.

Human Capital 105

Human Capital Trends Globalization Attrition 105

HR Digest

NOVEMBER 20, 2023

Among reports of increasing job dissatisfaction and high employee attrition rates, many companies are caught wondering how to recruit top talent and retain top talent as well. Reputation Building If you’re wondering how to recruit top talent, you might want to take a serious look at what the top talent on the market thinks about you.

How To 110

How To Diversity Reputation Policies 110

Tanveer Naseer

FEBRUARY 28, 2011

In most cases, when we talk about an organization’s brand, it’s often looked at through some marketing lens. Instead, it’s because they personally identify with an organization’s purpose, and the values and goals found therein. Tweet This! Share this on Facebook. Share this on LinkedIn. Share it on StumbleUpon.

Company 263

Company Brand Attrition Open-book 263

Kevin Eikenberry

DECEMBER 16, 2010

He has designed and delivered leadership and communication programs for some of the world’s largest organizations and has more than 30 years of contributing to speaking, professional development, and high-level executive coaching. And the attrition rate in Patton’s armies was the lowest despite the greatest level of exposure.

Learning-by-Doing 175

Learning-by-Doing Workshop Attrition Blog 175

Harvard Business Review

JULY 11, 2016

Sales leaders have a deep-seated belief in using stretch goals to challenge a sales force. Stretch goals are correctly credited with guiding effort, promoting innovative thinking, energizing salespeople, and boosting persistence. What masquerades as a stretch goal is really wishful thinking or misguided sales goal padding.

Goal 8

Goal Attrition Benchmarking Team 8

Strategy Driven

NOVEMBER 10, 2010

After years on the job, Boomers have developed deep, often intuitive knowledge about their company’s way of doing business and the relationships that have made them successful – and much of that could be lost as they walk out the door. He has a marketing communications degree from Bradley University. Who will do this work?

How To 72

How To Tacit Knowledge Intellectual Capital Newsletter 72

Strategy Driven

NOVEMBER 17, 2010

– How to Create and Implement a Knowledge Transfer Program, part 1 ), you’re ready to design and develop a program that retains Baby Boomers’ knowledge. During the design phase you will also establish the goals and objectives of your program. Regularly ask yourself these questions: Who will receive the knowledge?

How To 62

How To Tacit Knowledge Mentor Intellectual Capital 62

Harvard Business Review

OCTOBER 3, 2016

Developing Tomorrow’s Leaders. Skills evolve and emerge so rapidly that unless you have an organization-wide focus on professional learning and development, it’s unlikely that your team will be able to perform their day job while staying current on the latest skills — especially when it comes to tech-focused roles.

Company 11

Company Attrition Loyalty Career 11

HR Digest

JULY 29, 2020

If you analyze functions like finance, IT, and marketing you will find common drivers of success. They include: people, data-driven analytical decision-making, and showing how their actions directly impact strategic goals at the end of the day. Increasing innovation is tied to strategic goals. Talent Management.

Attrition 98

Attrition Talent Management Agility Innovation 98

Harvard Business Review

AUGUST 29, 2016

Without a clear, measurable, value-creating goal, companies risk expending huge amounts of human and capital resources without delivering any real financial return. Measuring Marketing Insights. Their stated goal is typically to improve customer satisfaction at each step of the customer journey. Insight Center.

Retail 14

Retail Apparel Motivation Attrition 14

HR Digest

JUNE 24, 2023

Instead of relying on intuition or anecdotal evidence, HR professionals can use data to make informed choices that align with organizational goals. Improved HR Planning: HR analytics enables organizations to forecast future workforce needs, identify skill gaps, and develop effective HR strategies.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

MAY 31, 2018

When we were tech executives in Silicon Valley, our corporate responsibility was to grow the business by building a highly skilled and motivated workforce through hiring, developing, and promoting the best talent. These issues aren’t confined to the tech industry. As one example, Goldman Sachs reported that 27% of its U.S.

Management 8

Management Diversity Attrition Leadership Pipeline 8

Harvard Business Review

OCTOBER 23, 2014

Let’s look at the Americas Field Marketing organization for Cisco Systems, as an example of this three-step process. They had organized tradeshows, delivered direct marketing, generated leads, and provided useful customer insights – the basics of a successful marketing organization.

Team 8

Team Short-term Attrition Marketing 8

Harvard Business Review

NOVEMBER 18, 2013

First, they identify areas of strength, such as customer focus, and areas for development, such as teamwork. A new leader was named whose number one goal was to improve the office’s culture. Overall, they grew market share by two points on some products without any new products or features. Mission : what they do together.

Survey 8

Survey Attrition Bottom-up Teamwork 8

Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. The goal was to help sales reps exchange information about complex accounts. Record growth and profitability, increased rep engagement, and near-zero attrition. The results?

Team 10

Team Metrics Compliance Attrition 10

Harvard Business Review

SEPTEMBER 22, 2011

Your customer metrics must correlate with financial and strategic goals. For instance, you can calculate the value of turning a detractor into a promoter, or use differences in attrition rates to assess the expected lifetime values of different customer groups. One direct marketer learned this the hard way. Organized learning.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

JANUARY 28, 2015

With headquarters in New Jersey and another office in Manila, KGDV offered a range of services, including market and legal research, but its largest and fastest-growing business was for the publishing industry—converting, indexing, and abstracting journal articles, which its clients, mostly U.S. But they’re short-term results.

Case Study 8

Case Study Morale Policies Library 8

Harvard Business Review

MAY 3, 2016

Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. Reducing customer attrition, or “churn” in marketing parlance, often involves offering incentives such as discounts to individuals identified as likely to defect. Developing the Global Leader.

Education 8

Education Execution Wireless Content 8

Harvard Business Review

OCTOBER 25, 2017

A focus on solutions might mean they figure out how to help you reach your goal weight. Selling products limits the revenues you can make from clients: Unless you are innovating and continually updating your product offering, customer attrition tends to be high, and incentivizing repurchases can be hard. Branding and marketing.

Project 8

Project Productivity Products Health Care 8

Harvard Business Review

AUGUST 14, 2012

You need to reflect on your business situation and goals and consider only the initiatives that will offer the highest impact. What I did, therefore, for the telecom team was to draw up a quick list of capabilities an organization might choose to develop in the customer intelligence domain. Marketing mix portfolio modeling.

Objective 12

Objective Attrition Workshop Retail 12

Harvard Business Review

OCTOBER 16, 2018

And today I’m talking with Michael Gretczko, Principal, National Offering Leader, Human Capital as a Service at Deloitte Consulting, LLP, and with Jody Kohner, Senior Vice President of Employee Marketing and Engagement at Salesforce. We measure attrition numbers and patterns. Jody Kohner, Salesforce.

Technology 10

Technology Consultative Content Human Capital 10