Harvard Business Review

NOVEMBER 9, 2012

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). Find Common Ground.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Adopt emerging technologies, while weighed down by the past. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. Be strategic and operational. Stay secure and boost innovation.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

JULY 25, 2013

It is all well and good — and true — to say that the role and mandate of the CIO are expanding. But too many organizations are stretching their Chief Information Officers (CIO) too thin. Chief "Innovation" Officer: Looking for disruptive technologies to drive innovation. CIOs especially need: an integrative mind.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

FEBRUARY 4, 2014

Variations of this Big Data story line are being played out in executive offices around the world, with CMOs and CIOs in the thick of it. CIOs, tasked with turning technology into revenue, are themselves pounding the table demanding better requirements for Big Data initiatives. and how they work together.

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8

Harvard Business Review

MARCH 29, 2012

billion , entrepreneurial companies with technology at their core have disrupted entire industries and threatened or eliminated incumbents. A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation.

Technology 14

Technology Venture Capitalist CIO ROI 14

Harvard Business Review

JULY 22, 2014

But if accounting once led to widespread computerization, marketing is leading today’s digital revolution. And it’s the marketing department that’s become the central repository. Marketing finds itself in the vanguard because it stands to gain the most from digitization.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

AUGUST 8, 2013

But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. Consequently, CIOs and business leaders with a technology focus face more cacophony and challenge than ever before. Organizational DNA.

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

NOVEMBER 27, 2018

Clearly these leaders believe that digitalization offers exciting new, technology-enabled ways for organizations to engage with stakeholders, deliver a superior experience across the life cycle of their business, manage costs, and improve productivity. Digital business also is creating new challenges for information and technology (I&T).

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

AUGUST 5, 2013

A pharmaceuticals company we''ve been studying decided to deploy more than 20,000 iPads and other mobile devices to the global sales force to improve its engagement with doctors in emerging and developed markets. The timetable for implementing these projects is often months, not years. This is giving rise to a schizophrenic IT organization.

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

AUGUST 26, 2013

With a tsunami of new digital technologies all converging simultaneously — social, mobile, cloud, analytics and embedded devices — there has been, once again, a cry for corporate IT to radically change to enable the digital transformation of businesses. There is no time for complacency. People are the key, obviously.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

AUGUST 6, 2013

But when we at CEB ask CIOs who in IT is responsible for understanding and responding to these needs, we get an uncomfortable silence. For years, CIOs have sought a "seat at the table" by building strong links with senior business leaders. Adapting Product Marketing for IT. Today''s CIO Needs to Be the Chief Innovation Officer.

CIO 8

CIO Marketing Project Trends 8

Harvard Business Review

OCTOBER 12, 2011

It helps students see that Kodak did not understand or invest in the digital technologies that were to sweep away its business, a failure usually attributed to incumbent executive myopia. The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

JULY 26, 2013

More humbly, incompatible communications networks and a less-than-proactive IT department drove a company''s supply chain and procurement teams to use LinkedIns, private Tweets and cut-and-paste Sharepoints to quickly coordinate go-to-market product changes with key vendors. They won eight-figure funding.

Media 8

Media Power CIO Supply Chain 8

Harvard Business Review

SEPTEMBER 14, 2016

Their purpose is to instill the company’s vision and values and cultivate critical skills and competencies. Content marketing is a start, but articles and posts on social media don’t go deep enough. For a number of years, IBM organized the Center for CIO Leadership as a “global community to advance the profession.”

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. I''m often struck by how many articles exclusively focus on new or emerging technology and their productivity or efficiency effects. Google''s CIO on How to Make Your IT Department Great.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

MARCH 9, 2018

We think there’s something more here than executive over-exuberance or slowing markets. This kind of unfortunate decision has happened over and over again, in wave after wave of transformative business technology. It is multi-faceted and diffuse, and doesn’t just involve technology.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

AUGUST 7, 2017

This collaborative approach is no longer optional: No single company, deploying only its own products or services, can capture IoT’s value by itself, and certainly not with the speed required in today’s digital market. Sponsored by DXC Technology. Insight Center. Crossing the Digital Divide. The reason?

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. A robust, successful D&A function encompasses more than a stack of technologies, or a few people isolated on one floor of the building. Increase market share? What’s the best way to build effective D&A capabilities?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

MAY 8, 2018

What you didn’t know is that during the 2016 season, the NFL made major league-wide improvements to its radio frequency technology, both to prevent interference from media using the same frequency and to prevent tampering. This was a development led by John Cave, VP of football technology at the National Football League.

CIO 8

CIO Analysis Technology System 8

Harvard Business Review

JUNE 21, 2017

When Amazon announced last week that it will acquire Whole Foods Market, a grocery chain with over 450 retail stores and deep industry talent, for $13.7 on the news, increasing its market capitalization by $11 billion. of sales) on “technology and content.” billion, Amazon’s stock price rose 2.4%

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

MARCH 24, 2016

Digital technologies enable companies to better engage with their customers and offer superior experiences at affordable costs. Dr. Dieter Haban, CIO of Daimler Trucks North America, offers Daimler Trucks’s Detroit Virtual Technician as a good example. Organizational leadership.

Supply Chain 8

Supply Chain Health Care Globalization Technology 8

Harvard Business Review

JULY 19, 2013

Selling skills are now even more important. Redesign processes with sales tasks, not the technology, in mind. According to Gartner Research, chief marketing officers will soon spend more on IT than CIOs, increasing the need for coordination between marketing and sales throughout the buying cycle at many firms.

Disintermediation 8

Disintermediation CRM CIO Retail 8

Harvard Business Review

FEBRUARY 18, 2015

This becomes more critical as market life cycles shorten and the time in which companies can maintain product differentiation shrinks. Buying behavior has changed in many markets. Compressed differentiation characterizes competition in more markets. Disconnected Go-to-Market efforts. Innovate through experimentation.

Process 8

Process CIO Strategy Marketing 8

Harvard Business Review

JUNE 16, 2015

He told me about the days, decades ago, when he first ran into a new breed of executive and thought, “What the heck is a CIO?” Consider three critical mega-trends: resource constraints and rising commodity prices; climate change and extreme weather; and radical, technology-driven transparency. Insight Center.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. Make sure the critical skills don’t already exist in-house. The person’s capabilities should fit the challenges facing the organization at the time.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

JULY 9, 2013

The marketing head of an ambitious technology firm recently shared with me a vexing problem: Apple was one of their customers. You''ll get further by aligning any proposed advocacy or co-marketing efforts with those of the marquee customer. Let''s say you''re trying to recruit the CIO of a very large brand. Use LinkedIn.

Brand 8

Brand Stephenson PR Reference 8

Harvard Business Review

AUGUST 20, 2013

Adoption risk: Adopting technologies or responding to market, business, and technology trends too quickly or too slowly; reactively or over thought, without considering how non-technical implications or unintended consequences contribute adoption risk. This outdated thinking can be disastrous.

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

JULY 14, 2017

Sponsored by DXC Technology. A platform connects providers and users in a multisided market. A platform can be a business platform (a multisided market), a software platform (a cloud-based subscription service), or an engagement platform, (a user-generated community). Insight Center. Crossing the Digital Divide.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8