The Center For Leadership Studies

JUNE 8, 2023

They don’t manage change; they intentionally drive change! And when ideas begin to migrate from the hypothetical to the real, the managers in those settings employ the Situational Leadership ® framework as a response mechanism with the goal of accelerating development and demonstrating resilience.

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Situational Leadership Industry Leadership Health Care 52

Lead from Within

DECEMBER 22, 2020

One of the best ways to support employees’ mental health is to provide access to mental health services such as counseling, therapy, and addiction treatment. If your health care plan doesn’t include these services, work to set up discounted programs with counselors and experts. Provide resources.

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Health Care Discount Stress Information 218

The Practical Leader

JULY 11, 2011

Customer service and continuous quality improvement have always been important. As organizations struggle to grow revenues and reduce costs in our challenging economic times, service/quality is becoming even more critical. In high service/quality organizations, all three rings are strong and growing. Perceived value is high.

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Quality Six Sigma TQM Health Care 56

Harvard Business Review

NOVEMBER 9, 2018

In health care today, the conversation around transparency centers on the consumer. Health care providers must respond with as much information as possible to ensure appropriate care is delivered, quality and safety are top of mind, and patients and their care team can make thoughtful care decisions.

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Health Care Quality Report Environment 9

HR Digest

SEPTEMBER 21, 2022

Since successful companies like JNJ and PwC are built on a culture where everyone can reach their full potential, it would seem like a no-brainer that organizations should care about what employees answer in their employee satisfaction survey questions. Do your managers’ value feedback? Do you feel the management is transparent?

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Survey Bottom-up Absenteeism Motivation 103

Harvard Business Review

MARCH 12, 2018

At Sanford Health, a $4.5 billion rural integrated health care system, we deliver care to over 2.5 Health Care’s New Frontier. How technology is changing the design and delivery of care. Developing Prescriptive Algorithms. Sven Krobot/EyeEm/Getty Images. Insight Center.

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Health Care Short-term Maturity System 8

Harvard Business Review

OCTOBER 6, 2017

hospitals and health care groups have experimented over the past decade with new management structures and alternative payment models to provide quality health care at lower cost. And it explains why management-led organizations that have not embraced physician input have run into resistance.

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Health Care Resistance Cost Quality 8

Harvard Business Review

NOVEMBER 6, 2013

In 1980, the national expenditure on health care in the United States was just over 9% of Gross Domestic Product. According to data published by the Kaiser Family Foundation, workers’ earnings rose by 47% from 1999 to 2012, but their contribution to health insurance premiums during that time went up by 180%.

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Health Care Constraint Budgeting Quality 8

Harvard Business Review

MARCH 23, 2018

health care system. The reason: It could liberate health care data for game-changing new uses, including empowering patients as never before. Let them share it with whomever they wish in the course of their own health care journey. Health Care’s New Frontier. Insight Center.

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Health Care System Industry Technology 10

Harvard Business Review

JULY 19, 2018

It must be done judiciously, because if a person is less qualified than a task requires, it will hurt quality and may add to costs if rework becomes necessary. The task shifting logic also applies to health care. health care. health care. Three task-shifting ideas from India are worth considering.

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Health Care Cost Govindarajan Transportation 8

Harvard Business Review

JUNE 20, 2017

health care system spends almost a third of its resources — $750 billion annually — on unnecessary services and inefficient care. These tools are now being used across the continuum of care, from disease surveillance to chronic disease prevention to identifying patients who are at risk of deterioration.

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Health Care Long-term Tools Information Technology 8

Leading Blog

DECEMBER 22, 2016

Large to small, in fields from construction to tech to health care, they win hearts, minds and wallets by innovating ways to stay the obvious choice in the market. By adding digital without compromising the quality of the 160-year-old brand, Burberry regained market superiority in the new retail economy. Embrace disruption.

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Company How To Retail Banking 150

Harvard Business Review

DECEMBER 14, 2017

health care system is begging for disruption. Hundreds of millions of Germans, French, English, Scandinavians, Dutch, Danish, Swiss, Canadians, New Zealanders, and Australians get comparable or better health services for half of what we pay. Paul Taylor/Getty Images. It costs way too much ($3.3 Could this be it?

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Health Care System Insurance Pharmaceuticals 8

Harvard Business Review

NOVEMBER 6, 2014

I have worked my entire career in great health systems with fabulous people. And yet, when I go “outside,” I constantly see health care providers working brilliantly together in innovative ways that I had not even imagined. Transparency at University of Utah Health Care. health care work.

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Health Care Examples Mayo Management 9

Harvard Business Review

NOVEMBER 6, 2014

I have worked my entire career in great health systems with fabulous people. And yet, when I go “outside,” I constantly see health care providers working brilliantly together in innovative ways that I had not even imagined. Transparency at University of Utah Health Care. health care work.

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Health Care Examples Mayo Management 9

Harvard Business Review

OCTOBER 13, 2017

Many of those working in the consolidating health care industry will immediately validate several of the authors’ key findings, including: Bureaucracy is growing, not shrinking. Transforming Health Care. Lean daily management systems were pioneered by Toyota, Honda, and other manufacturers. Insight Center.

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Health Care Bureaucracy Hamel System 8

Harvard Business Review

DECEMBER 7, 2016

Army’s efforts to come to grips with a dramatic upsurge in war-related behavioral conditions over the past 13 years holds valuable lessons for bringing precision mental health care to the civilian world. Innovating for Value in Health Care. Exploring cutting edge ways to lower costs and improve quality.

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Health Care System Report Information Technology 8

Harvard Business Review

MARCH 5, 2014

Diseases like diabetes, heart disease, cancer, chronic kidney disease, and stroke are on the rise in both the developed and the developing world, and they have a few things in common. First, they are responsible for contributing a large chunk of patients into the health care system, especially in developed countries like the US.

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Health Care Cost Incentives Decentralization 8

Harvard Business Review

DECEMBER 2, 2015

Many health care organizations today are striving to deliver better patient outcomes at lower cost and to be rewarded for accomplishing both. A “value management office” can greatly enhance an institution’s ability to improve outcomes and costs across the enterprise. Leading Change in Health Care.

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Health Care Management Cost Efficiency 8

Deming Institute

FEBRUARY 27, 2017

Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011). Edwards Deming’s process management theory. … Intermountain has been identified as a low-cost, high-quality provider.1

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Deming Health Care System Cost 28

Harvard Business Review

NOVEMBER 14, 2016

Businesses that are serious about reducing health care costs — and improving the health and well-being of their employees — should take a serious look at digital therapeutics, which have the potential to provide effective, low-cost ways to prevent and treat chronic diseases and their consequences. Insight Center.

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Health Care Cost Technology Peer Review 8

Harvard Business Review

DECEMBER 22, 2015

Pay-for-performance programs have enabled payers to hold providers accountable for performance on quality measures. Public reporting has made quality and safety data more transparent. More and more providers are now being held accountable for the cost of care in addition to quality. Leading Change in Health Care.

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Health Care Metrics Document Incubator 8

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers.

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Health Care Supply Chain Incentives Quality 8

Harvard Business Review

NOVEMBER 8, 2018

Physician discontent over deteriorating working conditions and growing risks to patient care has risen to alarming levels in European hospitals. To understand physicians’ evolving reality, Bain’s biennial Europe Front Line of Health Care Survey tracks European practitioners’ attitudes, priorities and decision-making power.

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Health Care Technology Efficiency Survey 9

Harvard Business Review

APRIL 2, 2018

We invest billions of dollars each year in medicines, new technologies, doctors, and hospitals—all with the goal of improving health, arguably our most prized commodity. health care system woefully underperform relative to those made in health care in other countries. Yet, investments in the U.S.

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Health Care Insurance Pharmaceuticals Incentives 8

Harvard Business Review

NOVEMBER 8, 2017

The health care system in the United States, with its technological prowess and massive infrastructure, often serves as a reference point for rapidly developing economies around the world while they build their own medical systems. One major reason for the rapid cost inflation in health care is burgeoning hospital construction.

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Health Care Tourism Pharmaceuticals Cost 8

Harvard Business Review

FEBRUARY 22, 2016

These and many other feats of information management will soon be routine in the United States. Our health system is undergoing a digital revolution that will profoundly affect the health care of Americans. government program called HITECH has helped accelerate the electronic health care revolution.

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Health Care Travel Software System 8

Harvard Business Review

DECEMBER 5, 2017

The landscape for the delivery of health care in the United States is changing, but the traditional care-delivery players are not the change agents. In fact, this environment is the most disruptive I’ve witnessed in my 35 years in the health care industry. Carol Yepes/Getty Images.

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Health Care Insurance Incentives Venture Funding 8

Harvard Business Review

JULY 9, 2018

trillion, or almost 18% of its GDP , on health care — that’s $10,000 per person, twice as much as any other country in the industrialized world. We know this because in India innovators have found ways to deliver high-quality care to everyone — rich, poor, and virtually penniless — and make money doing it.

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Health Care Cost Entrepreneur Innovation 8

Harvard Business Review

MAY 26, 2014

In our group at Merck, we are witnessing this opportunity firsthand as we collaborate with start-ups in the areas of digital health, big data, and health IT. Four dynamics are driving this new era of health care innovation: Finally, there is a financial incentive to innovate. billion in 2013, up 39% from 2012.

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Health Care Venture Funding Entrepreneur Pharmaceuticals 8

Harvard Business Review

MARCH 1, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. At first blush, it would appear that entrepreneurship is alive and well in health care. Here, then, is the conundrum.

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Health Care Biotechnology Mayo Pharmaceuticals 15

Harvard Business Review

MARCH 2, 2018

The healthcare industry has long relied on traditional, linear models of innovation – basic and applied research followed by development and commercialization. Patients are co-designers, co-developers, and increasingly more responsible for their own and collective health outcomes. Health Care’s New Frontier.

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Health Care Innovation Mayo Stage-Gate 9

Harvard Business Review

MAY 8, 2018

It’s what health care might seem like to doctors, patients, and regulators around the world as new methods in machine learning offer more insights from ever-growing amounts of data. Individualized treatment recommendations may also improve, leading to saved lives for some and increased quality of life for many others.

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Health Care Credit Scoring Constraint Learning-by-Doing 8

Harvard Business Review

FEBRUARY 9, 2017

A plane developed that way wouldn’t fly. The result is a constellation of technologies that rarely connect, to the detriment of patient safety, quality, and value. While this is new for health care, it has become routine in other complex, high-risk fields. Generally speaking, they don’t.

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Health Care Engineering System Gordon 8

Harvard Business Review

JUNE 23, 2017

She planned to entrust him and his family to manage his dressing changes, as well as his tracheostomy and drain care, with the support of frequent outpatient nursing visits — all very routine protocol, especially for someone who seemed alert and capable. The Leading Edge of Health Care. Insight Center.

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Health Care Diversity Armstrong Learning-by-Doing 9

Harvard Business Review

NOVEMBER 22, 2017

With providers striving for better outcomes at lower costs, the first half of this century will be seen as a turning point in the worldwide development of efficient, outcome driven, and more personalized healthcare service delivery. Transforming Health Care Delivery to Increase Value.

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Health Care Content Business Model Technology 8

Harvard Business Review

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Beginning at 8:45 AM, care teams and managers in our hospitals and clinics gather in more than 1,500 Tier I huddles.

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Health Care System Metrics Report 9