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Three Ways to Ensure You Keep Your Promises

Lead Change Blog

The “Roger Folder” Years ago I worked with a gentleman named Roger. Roger was a great guy. To have Roger break many promises was infuriating. Yet Roger was so nice, I didn’t want to come on strong. I actually didn’t care why Roger missed so many commitments. ” My “Roger Folder” was thick. .”

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The Flawed “Customer First” Focus (and Other Management Practices to Question)

Michael Lee Stallard

“It isn’t what we don’t know that gives us trouble, it’s what we know that ain’t so.” – Will Rogers. In his latest book, Under New Management , David Burkus challenges a number of conventional business practices. Under New Management is well worth reading. Under New Management is well worth reading. You May Also Enjoy: .

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Change is a Double-Edged Sword

Lead Change Blog

That, coupled with changes to internal systems and processes, delivered a range of services much better focused on responding to the needs of our local community. Leading change well requires managing arational factors. It first appeared in his book, “Managing Change … and making it stick!”.

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2011 ASA Deming Lecture by Roger Hoerl – Need Any Country be Poor?

Deming Institute

2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger starts by discussing some areas of Deming’s work that are not getting the focus they deserve. Roger and Persia Neidermeyer wrote a book on the effort – Use What You Have: Resolving the HIV/AIDS Pandemic.

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Employees Do Care – and How that Helps your Bottom Line

Leading Blog

O FTENTIMES managers and executives push for organizational change and growth, yet their businesses continue to suffer from profit loss, lack of productivity, a decline in employee morale, and frustration. Managers sending the wrong message? Employees do care about the bottom line, and managers are correct in their message.

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Applying Deming’s Management Ideas at the Great Plains Coca Cola Bottling Company

Deming Institute

Among other things, this presentation is a good option for those seeking an example that provides historical business results of an organization practicing Deming management methods. by Will Rogers, or somebody else. Variation, risk and chance within a system mean that individual results are a poor measuring stick.

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The Optimist’s Telescope: Thinking Ahead in a Reckless Age

Leading Blog

At a Stanford Director’s College in 2016, Roger Dunbar, chair of the Silicon Valley Bank, told Venkataraman that “when he hears company executives or board members responding to short-term noise with outsize reactions, he likes to pretend he is lost. Direct Attention Away from Immediate Urges. “We Avoid temptations.

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